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Anti-Bullying Policies in Texas Schools

Bullying

This guide explains how Texas law requires school districts to respond to bullying and cyberbullying complaints. It includes major school districts’ policies.
Overview

Guide Overview

This guide, which was created as a joint project of David’s Legacy Foundation and the San Antonio Legal Services Association, explains how Texas public schools must respond to bullying and cyberbullying under state law. It also links to the bullying and complaint policies of many large school districts across Texas. Use it to find out how to report bullying and cyberbullying, what steps your district must take, and where to access district-specific rules and forms.

Districts in several major Texas metro areas (Austin, Dallas–Fort Worth, El Paso, Houston, San Antonio, Rio Grande Valley) are covered in this guide. Find them in the "Instructions and Forms" section:

screenshot of texaslawhelp guide

For any districts not listed here, the FFI and FNG policies should be available by searching the district’s website.

To help you understand the steps to follow before filing a cyberbullying case in court, review the What to Do If Your Child Is Being Bullied flowchart in addition to your school district's policies.

If you cannot resolve the matter at the school district level, and you decide to go to court, talk to a lawyer. Also see Cyberbullying Case Basics to learn how to handle a cyberbullying case in court.

If your child is immediate danger, you might need to go to court right away rather than addressing the issue with the school. Talk to a lawyer if you need help deciding what to do.

Research Tips

screenshot of texaslawhelp guide

Common questions about Bullying

Two types of policies guide a Texas school district’s response to bullying.

While these policies are generally similar across the state, each district adopts a local policy that can vary regarding specific timelines, forms of complaint submission, etc. When preparing to submit a formal grievance, review your local district’s policies to be sure you are in compliance.

A local school district's FFI Policy: Student Welfare–Freedom from Bullying policy outlines the district’s procedures for reporting, investigating, and responding to bullying incidents, and includes the disciplinary actions for students who engage in bullying behavior.

A local district's FNG Policy: Student Rights and Responsibilities is for addressing complaints. It provides the process for students and parents to submit formal grievances about concerns that cannot be resolved informally through the school’s local approach to resolution outlined in the FFI policy. It outlines the three levels of formal grievances, generally ascending upon appeal, from the school, to the district, to the school board.

Instructions & Forms

Read Reporting Bullying in Texas Schools and review the Bullying Flowchart.

A local school district's FFI Policy: Student Welfare–Freedom from Bullying policy outlines the district’s procedures for reporting, investigating, and responding to bullying incidents, and includes the disciplinary actions for students who engage in bullying behavior.
A local district's FNG Policy: Student Rights and Responsibilities is for addressing complaints. It provides the process for students and parents to submit formal grievances about concerns that cannot be resolved informally through the school’s local approach to resolution outlined in the FFI policy. It outlines the three levels of formal grievances, generally ascending upon appeal, from the school, to the district, to the school board.

Checklist Steps

Key Takeaways for Understanding the Local District Policy on Student Welfare/Bullying

*Please note this summary should be reviewed in conjunction with the full text of the local policy. The critical points highlighted below are meant to provide a brief outline of what you need to know in the immediate to best advocate for your child.

Bullying Prohibited

The District forbids all forms of bullying, including cyberbullying, and prohibits retaliation against anyone involved in reporting or investigating bullying.

Retaliation Prohibited

Retaliation by students or employees against anyone involved in the complaint process is banned. Examples include threats or unjustified punishment but exclude minor annoyances.

False Claims

Students making intentional false claims about bullying face disciplinary action.

Timely Reporting

Bullying incidents should be reported as soon as possible to facilitate investigation and resolution.

Reporting Procedures

Student Reports
  • Students may report bullying to staff or anonymously under Superintendent-developed procedures.
  • Anonymous Link to report bullying should be available on the school website: Anonymous Tips | Austin ISD
Employee Reports

Staff must report suspected bullying to the principal.

Report Format

Reports can be verbal or written; verbal reports will be documented in writing.

Periodic Monitoring

The Superintendent monitors incident reports to assess trends and campus culture openness.

Notice of Report

Both the victim's and alleged bully’s parents must be notified—the victim's parents within three business days, and the alleged bully's parents within a reasonable time.

Prohibited Conduct

If the allegations also include harassment or discrimination, the investigation addresses both bullying and prohibited conduct.

Investigation of Report

An investigation must be conducted promptly. Interim measures (Stay-Away Agreement) may be taken, and a written report is produced within ten business days unless more time is needed.

A Stay-Away Agreement is a school-based alternative to a protective order, ensuring victim safety by listing conditions for the alleged bully while on school grounds or at events. Administered during a conference with the bully and their parent/guardian, it applies to bullying, harassment, or violence cases. The agreement may detail the incident, prohibited behaviors, schedule changes, disciplinary actions, and validity dates, requiring signatures from all parties.

Notice to Parents

Parents of all parties involved are notified if bullying is confirmed.

District Actions

Disciplinary Action

Appropriate measures align with the Student Code of Conduct.

Corrective Actions

Could include training programs, enhanced staff monitoring, or education efforts.

Counseling

Counseling is offered to victims, bullies, and witnesses.

Transfers

Refers to policy FDB for transfer rules.

Improper Conduct

If the issue doesn’t qualify as bullying, other actions may be taken per the Student Code of Conduct.

Confidentiality

The District protects the privacy of those involved in the bullying report and investigation, with limited necessary disclosures.

Appeals

Students dissatisfied with the investigation results may appeal through designated procedures. (FNG (Local)).

Superintendent Contact Information

4000 S. I-H 35 Frontage Rd., Austin, TX 78704
Telephone: 512-414-1700

For more information:

Key Takeaways for Understanding the Local District Policy on Students’ Rights, Complaints, and Grievances

*Please note this summary should be reviewed in conjunction with the full text of the local policy. The critical points highlighted below are meant to provide a brief outline of what you need to know in the immediate to best advocate for your child.

Notice to Students and Parents

This policy applies to complaints or grievances involving other students or complaints against teachers and school employees, ensuring fair resolution of concerns.

Guiding Principles

Informal Process

Students and parents should address concerns with the appropriate teacher, principal, or campus administrator as soon as possible for early resolution. Complaints involving a teacher should generally be discussed with the teacher before escalating to the principal. Informal resolutions are encouraged but do not extend deadlines unless agreed upon in writing.

Formal Process
  • If unresolved, complaints can be formally submitted in writing to the principal. Informal resolutions can still be sought even after filing a formal complaint. The policy does not create additional rights or require full hearings but ensures timely responses.
  • In the event that the remedy or remedies sought by a student or parent in the grievance are granted at one level, the student or parent shall not be permitted to appeal that issue further
Freedom from Retaliation

The District prohibits unlawful retaliation against students or parents who bring concerns or complaints.

Filing

Complaint forms or appeals can be submitted by hand-delivery, electronic communication, including fax and email, or U.S. Mail. Submissions must meet filing deadlines based on receipt or postmark dates.

Complaints and appeals under this policy shall be submitted in writing on a form provided by the District.

Copies of any documents that support the complaint should be attached to the complaint form. If the student or parent does not have copies of these documents, copies may be presented at the Level One conference. After the Level One conference, no new documents may be submitted by the student or parent unless the student or parent did not know the documents existed before the Level One conference.

REMINDER: Written complaints must be filed within 30 days of the date the student or parent first knew, or with reasonable diligence should have known, of the decision or action giving rise to the complaint or grievance.

Scheduling Conferences

The District will schedule conferences at mutually agreeable times. If the student/parent does not attend, the conference may proceed, or the complaint may be dismissed for lack of pursuit.

Response from the District

At Levels One and Two "response" shall mean written communication from the appropriate administrators to the student or parent. Responses may be hand-delivered, sent by electronic communication to the student's or parent's email address of record, or sent by U.S. Mail to the student's or parent's mailing address.

Days

"Days" refers to District business days. Filing day is "day zero," and timelines start the next business day.

Representative

Students or parents may designate a representative through written notice. Short notice to the District (less than three business days) may result in rescheduling. The District may involve legal counsel as needed. There is no requirement that a parent/student must have legal counsel.

Reasons for needing an educational advocate or attorney can vary including, but are not limited to:

  • Navigate discussions with the school
  • Suggest helpful accommodations
  • Ensure the school provides the best possible support for your child

Having this support can make it easier to understand educational terms and policies, as well as ensure that your child’s needs are met, and their rights are protected.

Consolidating Complaints

Complaints from related events must be addressed together. Repeated filings on the same issue are not allowed.

Untimely Filings

All time limits must be followed unless modified by mutual written consent. Late filings may result in dismissal with written notice and appeals on timeliness must be filed within ten District business days at the dismissal level.

Costs Incurred

Each party is responsible for covering their own expenses throughout the complaint process. This includes potential costs for legal representation, which can be significant and should be carefully evaluated before pursuing such an option.

Complaint and Appeal Forms

Forms must be complete and accompanied by supporting documents. New documents are only allowed if their existence was unknown before the Level One conference.

Complaint Form Filing Process

Level One

Filing Deadline

Within 30 District business days of becoming aware of the issue. File with the lowest-level administrator (usually the principal) who can resolve the problem.

Response Timeline

  • The administrator investigates, holds a conference within 10 days, and provides a written response within 10 District business days of the conference.
  • If the Superintendent is the only one authorized to address the issue, the process starts at Level Two.

If the Level One relief is denied or the response time expires, the student or parent may appeal to the District hearing officer by filing a written notice within ten District business days of the Level One response or its deadline.

Level Two

Filing Deadline

File a written appeal to the Superintendent or designee within 10 days of the Level One response or its deadline.

Process

  • The Level One administrator forwards the complaint record, including all relevant documents and decisions.
  • The Superintendent schedules a conference within 10 days of the appeal and may set time limits for discussion.
  • Response Timeline: A written decision is provided within 10 days of the conference.
  • Restrictions: No new complaints or claims for relief. Only Level One documents and related information are reviewed.

If Level Two relief is denied or the response time expires, the student or parent may appeal. The appeal must be filed within ten District business days of the Level Two response or its deadline.

Level Three

Filing Deadline

Submit an appeal to the Board within 10 District business days of the Level Two response or its deadline.

Process

  • The Superintendent or designee provides the Board with the Level Two record. Parties may request a copy.
  • The hearing is scheduled as an open or closed meeting according to the Texas Open Meetings Act.
  • Evidence: No new evidence is allowed unless notice is given at least three days before the hearing.
  • Presentations include statements from both parties, rebuttals, and Board questioning. Written submissions may substitute oral arguments upon request.

Decision Timeline

The Board may decide orally or in writing during or by the next regularly scheduled meeting. If no decision is made, the Level Two decision is upheld.

For more information:

Example of FNG
screen shot of a blank school bullying complaint form

Key Takeaways for Understanding the Local District Policy on Student Welfare/Bullying

*Please note this summary should be reviewed in conjunction with the full text of the local policy. The critical points highlighted below are meant to provide a brief outline of what you need to know in the immediate to best advocate for your child.

Bullying Prohibited

The District forbids all forms of bullying, including cyberbullying, and prohibits retaliation against anyone involved in reporting or investigating bullying.

Retaliation Prohibited

Retaliation by students or employees against anyone involved in the complaint process is banned. Examples include threats or unjustified punishment but exclude minor annoyances.

False Claims

Students making intentional false claims about bullying face disciplinary action.

Timely Reporting

Bullying incidents should be reported as soon as possible to facilitate investigation and resolution.

Reporting Procedures
Student Reports
  • Students may report bullying to staff or anonymously under Superintendent-developed procedures.
  • Anonymous Link to report bullying should be available on the school website: Student Support Services | Leander ISD
Employee Reports

Staff must report suspected bullying to the principal.

Report Format

Reports can be verbal or written; verbal reports will be documented in writing.

Periodic Monitoring

The Superintendent monitors incident reports to assess trends and campus culture openness.

Notice of Report

Both the victim's and alleged bully’s parents must be notified—the victim's parents within three business days, and the alleged bully's parents within a reasonable time.

Prohibited Conduct

If the allegations also include harassment or discrimination, the investigation addresses both bullying and prohibited conduct.

Investigation of Report
  • An investigation must be conducted promptly.

  • Interim measures (Stay-Away Agreement) may be taken, and a written report is produced within ten business days unless more time is needed.

  • A Stay-Away Agreement is a school-based alternative to a protective order, ensuring victim safety by listing conditions for the alleged bully while on school grounds or at events. Administered during a conference with the bully and their parent/guardian, it applies to bullying, harassment, or violence cases. The agreement may detail the incident, prohibited behaviors, schedule changes, disciplinary actions, and validity dates, requiring signatures from all parties.
Notice to Parents

Parents of all parties involved are notified if bullying is confirmed.

District Actions
Disciplinary Action

Appropriate measures align with the Student Code of Conduct.

Corrective Actions

Could include training programs, enhanced staff monitoring, or education efforts.

Counseling

Counseling is offered to victims, bullies, and witnesses.

Transfers

Refers to policy FDB for transfer rules.

Improper Conduct

If the issue doesn’t qualify as bullying, other actions may be taken per the Student Code of Conduct.

Confidentiality

The District protects the privacy of those involved in the bullying report and investigation, with limited necessary disclosures.

Appeals

Students dissatisfied with the investigation results may appeal through designated procedures. (FNG (Local)).

Superintendent Contact Information

Superintendent of Schools | Leander ISD

For More Information

Key Takeaways for Understanding the Local District Policy on Students’ Rights, Complaints, and Grievances

*Please note this summary should be reviewed in conjunction with the full text of the local policy. The critical points highlighted below are meant to provide a brief outline of what you need to know in the immediate to best advocate for your child.

Notice to Students and Parents

This policy applies to complaints or grievances involving other students or complaints against teachers and school employees, ensuring fair resolution of concerns.

Guiding Principles

Informal Process

Students and parents should address concerns with the appropriate teacher, principal, or campus administrator as soon as possible for early resolution. Complaints involving a teacher should generally be discussed with the teacher before escalating to the principal. Informal resolutions are encouraged but do not extend deadlines unless agreed upon in writing.

Formal Process
  • If unresolved, complaints can be formally submitted in writing to the principal. Informal resolutions can still be sought even after filing a formal complaint. The policy does not create additional rights or require full hearings but ensures timely responses.
  • In the event that the remedy or remedies sought by a student or parent in the grievance are granted at one level, the student or parent shall not be permitted to appeal that issue further
Freedom from Retaliation

The District prohibits unlawful retaliation against students or parents who bring concerns or complaints.

Filing

Complaint forms or appeals can be submitted by hand-delivery, electronic communication, including fax and email, or U.S. Mail. Submissions must meet filing deadlines based on receipt or postmark dates.

Complaints and appeals under this policy shall be submitted in writing on a form provided by the District.

Copies of any documents that support the complaint should be attached to the complaint form. If the student or parent does not have copies of these documents, copies may be presented at the Level One conference. After the Level One conference, no new documents may be submitted by the student or parent unless the student or parent did not know the documents existed before the Level One conference.

REMINDER: Written complaints must be filed within 15 days of the date the student or parent first knew, or with reasonable diligence should have known, of the decision or action giving rise to the complaint or grievance.

For more information about complaint forms, please refer to the District’s website: Grievances and Complaints | Leander ISD

Scheduling Conferences

The District will schedule conferences at mutually agreeable times. If the student/parent does not attend, the conference may proceed, or the complaint may be dismissed for lack of pursuit.

Response from the District

At Levels One and Two "response" shall mean written communication from the appropriate administrators to the student or parent. Responses may be hand-delivered, sent by electronic communication to the student's or parent's email address of record, or sent by U.S. Mail to the student's or parent's mailing address.

Days

"Days" refers to District business days. Filing day is "day zero," and timelines start the next business day.

Representative

Students or parents may designate a representative through written notice. Short notice to the District (less than three business days) may result in rescheduling. The District may involve legal counsel as needed. There is no requirement that a parent/student must have legal counsel.

Reasons for needing an educational advocate or attorney can vary including, but are not limited to:

  • Navigate discussions with the school
  • Suggest helpful accommodations
  • Ensure the school provides the best possible support for your child

Having this support can make it easier to understand educational terms and policies, as well as ensure that your child’s needs are met, and their rights are protected.

Consolidating Complaints

Complaints from related events must be addressed together. Repeated filings on the same issue are not allowed.

Untimely Filings

All time limits must be followed unless modified by mutual written consent. Late filings may result in dismissal with written notice and appeals on timeliness must be filed within ten District business days at the dismissal level.

Costs Incurred

Each party is responsible for covering their own expenses throughout the complaint process. This includes potential costs for legal representation, which can be significant and should be carefully evaluated before pursuing such an option.

Complaint and Appeal Forms

Forms must be complete and accompanied by supporting documents. New documents are only allowed if their existence was unknown before the Level One conference.

Complaint Form Filing Process

Level One
  • Filing Deadline: File a complaint within 15 days of becoming aware of the issue. Submit it to the lowest-level administrator with authority to address the problem, usually the campus principal. If only the Superintendent can address the issue, begin at Level Two.
  • Process
    • The administrator investigates and schedules a conference within 10 days of receiving the complaint.
    • Response Timeline: A written decision is provided within 10 days of the conference.
  • Special Cases: If misfiled, the receiving administrator must forward the complaint immediately.

If the student or parent did not receive the relief requested at Level One, the student or parent may appeal the Level One decision

Level Two
  • Appeal Deadline: File a written appeal within 10 days of the Level One response or its deadline.
  • Process
    • The Level One administrator forwards the complaint record to the Superintendent or designee.
    • A conference is scheduled within 10 days of the appeal notice and focuses on Level One issues and documents.
    • Response Timeline: A written decision is issued within 10 days of the conference.
  • Restrictions: Appeals are limited to Level One issues and documents.

If the student or parent did not receive the relief requested at Level Two or if the time for a response has expired, the student or parent may appeal the decision to the Board.

Level Three
  • Appeal Deadline: File a written appeal to the Board within 10 days of the Level Two response or its deadline.
  • Process
    • The Superintendent provides the Board with the Level Two record. The Board schedules the hearing in accordance with Texas Open Meetings Act requirements.
    • Presentations from both sides are allowed with time limits set by the presiding officer.
    • Evidence: New evidence requires three days' prior notice to all parties.
    • Decision Timeline: The Board may decide by the next scheduled meeting; lack of response upholds the Level Two decision.
  • Recordings: The meeting is recorded, and a separate record is prepared.
Frequent Appeals

If a complainant files five Level Three appeals within a year, further appeals will only be reviewed in writing unless the Board votes to allow an oral presentation.

For More Information

Example of FNG:

screen shot of a blank school bullying complaint form
Round Rock ISD FFI Policy:

Key Takeaways for Understanding the Local District Policy on Student Welfare/Bullying

*Please note this summary should be reviewed in conjunction with the full text of the local policy. The critical points highlighted below are meant to provide a brief outline of what you need to know in the immediate to best advocate for your child.

Bullying Prohibited

The District forbids all forms of bullying, including cyberbullying, and prohibits retaliation against anyone involved in reporting or investigating bullying.

Retaliation Prohibited

Retaliation by students or employees against anyone involved in the complaint process is banned. Examples include threats or unjustified punishment but exclude minor annoyances.

False Claims

Students making intentional false claims about bullying face disciplinary action.

Timely Reporting

Bullying incidents should be reported as soon as possible to facilitate investigation and resolution.

Reporting Procedures
Student Reports:
  • Students may report bullying to staff or anonymously under Superintendent-developed procedures.
  • Anonymous Link to report bullying should be available on the school website: Anonymous Reporting
Employee Reports:

Staff must report suspected bullying to the principal.

Report Format:

Reports can be verbal or written; verbal reports will be documented in writing.

Periodic Monitoring

The Superintendent monitors incident reports to assess trends and campus culture openness.

Notice of Report

Both the victim's and alleged bully’s parents must be notified—the victim's parents within three business days, and the alleged bully's parents within a reasonable time.

Supportive Measures

Supportive measures are promptly provided to all students affected by bullying regardless of their participation in investigations. These individualized, free measures aim to:

  • Ensure access to education programs and activities,
  • Promote safety and belonging for individuals and the school community, and
  • Address bullying causes and prevent recurrence
Prohibited Conduct

If the allegations also include harassment or discrimination, the investigation addresses both bullying and prohibited conduct.

Investigation of Report

An investigation must be conducted promptly. Interim measures (Stay-Away Agreement) may be taken, and a written report is produced within ten business days unless more time is needed.

A Stay-Away Agreement is a school-based alternative to a protective order, ensuring victim safety by listing conditions for the alleged bully while on school grounds or at events. Administered during a conference with the bully and their parent/guardian, it applies to bullying, harassment, or violence cases. The agreement may detail the incident, prohibited behaviors, schedule changes, disciplinary actions, and validity dates, requiring signatures from all parties.

Notice to Parents

Parents of all parties involved are notified if bullying is confirmed.

District Actions
Disciplinary Action:

Appropriate measures align with the Student Code of Conduct.

Corrective Actions:

Could include training programs, enhanced staff monitoring, or education efforts.

Counseling:

Counseling is offered to victims, bullies, and witnesses.

Transfers:

Refers to policy FDB for transfer rules.

Improper Conduct

If the issue doesn’t qualify as bullying, other actions may be taken per the Student Code of Conduct.

Confidentiality

The District protects the privacy of those involved in the bullying report and investigation, with limited necessary disclosures.

Appeals

Students dissatisfied with the investigation results may appeal through designated procedures. (FNG (Local)).

Superintendent Contact Information:

superintendent_rrisd@roundrockisd.org
Telephone: 512-464-5022

For more information:

Key Takeaways for Understanding the Local District Policy on Students’ Rights, Complaints, and Grievances

*Please note this summary should be reviewed in conjunction with the full text of the local policy. The critical points highlighted below are meant to provide a brief outline of what you need to know in the immediate to best advocate for your child.

Notice to Students and Parents

This policy applies to complaints or grievances involving other students or complaints against teachers and school employees, ensuring fair resolution of concerns.

Guiding Principles

Informal Process

Students and parents should address concerns with the appropriate teacher, principal, or campus administrator as soon as possible for early resolution. Complaints involving a teacher should generally be discussed with the teacher before escalating to the principal. Informal resolutions are encouraged but do not extend deadlines unless agreed upon in writing.

Formal Process
  • If unresolved, complaints can be formally submitted in writing to the principal. Informal resolutions can still be sought even after filing a formal complaint. The policy does not create additional rights or require full hearings but ensures timely responses.
  • In the event that the remedy or remedies sought by a student or parent in the grievance are granted at one level, the student or parent shall not be permitted to appeal that issue further
Freedom from Retaliation

The District prohibits unlawful retaliation against students or parents who bring concerns or complaints.

Filing

Complaint forms or appeals can be submitted by hand delivery; electronic communication, including fax and email; or U.S. Mail. Submissions must meet filing deadlines based on receipt or postmark dates.

Complaints and appeals under this policy shall be submitted in writing on a form provided by the District.

Copies of any documents that support the complaint should be attached to the complaint form. If the student or parent does not have copies of these documents, copies may be presented at the Level One conference. After the Level One conference, no new documents may be submitted by the student or parent unless the student or parent did not know the documents existed before the Level One conference.

Reminder: Written complaints must be filed within 15 days of the date the student or parent first knew, or with reasonable diligence should have known, of the decision or action giving rise to the complaint or grievance.

For more information about complaint forms, please refer to the District’s website: Grievances and Complaints | Round Rock ISD.

Scheduling Conferences

The District will schedule conferences at mutually agreeable times. If the student/parent does not attend, the conference may proceed, or the complaint may be dismissed for lack of pursuit.

Response from the District

At Levels One and Two "response" shall mean written communication from the appropriate administrators to the student or parent. Responses may be hand-delivered, sent by electronic communication to the student's or parent's email address of record, or sent by U.S. Mail to the student's or parent's mailing address.

Days

"Days" refers to District business days. Filing day is "day zero," and timelines start the next business day.

Representative

Students or parents may designate a representative through written notice. Short notice to the District (less than three business days) may result in rescheduling. The District may involve legal counsel as needed. There is no requirement that a parent/student must have legal counsel.

Reasons for needing an educational advocate or attorney can vary including, but are not limited to:

  • Navigate discussions with the school
  • Suggest helpful accommodations
  • Ensure the school provides the best possible support for your child

Having this support can make it easier to understand educational terms and policies, as well as ensure that your child’s needs are met, and their rights are protected.

Consolidating Complaints

Complaints from related events must be addressed together. Repeated filings on the same issue are not allowed.

Untimely Filings

All time limits must be followed unless modified by mutual written consent. Late filings may result in dismissal with written notice and appeals on timeliness must be filed within ten District business days at the dismissal level.

Costs Incurred

Each party is responsible for covering their own expenses throughout the complaint process. This includes potential costs for legal representation, which can be significant and should be carefully evaluated before pursuing such an option.

Complaint and Appeal Forms

Forms must be complete and accompanied by supporting documents. New documents are only allowed if their existence was unknown before the Level One conference.

After the initial filing, new additional information to be considered shall not be submitted unless the hearing officers at Level One or Level Two agree to accept it as part of the record.

Complaint Form Filing Process

Level One
  • Filing Deadline: Complaints must be filed within 15 days of when the issue became known. File with the lowest-level administrator and the legal services department, usually the campus principal.
  • Process
    • The administrator investigates and schedules a conference within 10 days of receiving the complaint.
    • Response Timeline: A written decision is provided within 10 days of the conference.
  • Special Cases: If the complaint involves the administrator's actions or inactions, they may recommend starting at Level Two with Superintendent approval.

If the student or parent did not receive the relief requested at Level One, the student or parent may appeal the Level One decision

Level Two
  • Appeal Deadline: File a written appeal within 10 days of the Level One response or its deadline.
  • Process
    • The Level One record, including all documents and decisions, is forwarded to the legal services department.
    • The Superintendent or designee schedules a conference within 10 days and sets time limits if needed.
    • Response Timeline: A written decision is issued within 10 days of the conference.
  • Restrictions: The appeal is limited to Level One issues, with no new claims allowed.

If the student or parent did not receive the relief requested at Level Two or if the time for a response has expired, the student or parent may appeal the decision to the Board.

Level Three
  • Appeal Deadline: File an appeal to the Board within 10 days of the Level Two response or its deadline.
  • Process
    • The Board reviews the Level Two record and hears the appeal. Priority scheduling is given to grievances on grades, student transfers, or promotion/retention.
    • Evidence: New evidence is allowed only if notice is provided three days before the hearing.
    • Decision Timeline: The Board may decide orally or in writing by the next scheduled meeting. A lack of response upholds the Level Two decision.
  • Recordings: The meeting is recorded, and a separate record is prepared.
Dismissals

Level Three grievances outside Board authority (e.g., monetary damages or employee termination requests) are dismissed. This dismissal is the final action by the District.

For more information:

Example of FNG:

screen shot of a blank school bullying complaint form

Forms Required

Read Reporting Bullying in Texas Schools and review the Bullying Flowchart.

Checklist Steps

Key Takeaways for Understanding the Local District Policy on Student Welfare/Bullying

*Please note this summary should be reviewed in conjunction with the full text of the local policy. The critical points highlighted below are meant to provide a brief outline of what you need to know in the immediate to best advocate for your child.

Bullying Prohibited

The District forbids all forms of bullying, including cyberbullying, and prohibits retaliation against anyone involved in reporting or investigating bullying.

Retaliation Prohibited

Retaliation by students or employees against anyone involved in the complaint process is banned. Examples include threats or unjustified punishment but exclude minor annoyances.

False Claims

Students making intentional false claims about bullying face disciplinary action.

Timely Reporting

Bullying incidents should be reported as soon as possible to facilitate investigation and resolution.

Reporting Procedures
Student Reports
  • Students may report bullying to staff or anonymously under Superintendent-developed procedures.
  • Anonymous Link to report bullying should be available on the school website: Arlington ISD Safety » Arlington ISD
Employee Reports

Staff must report suspected bullying to the principal.

Report Format

Reports can be verbal or written; verbal reports will be documented in writing.

Periodic Monitoring

The Superintendent monitors incident reports to assess trends and campus culture openness.

Notice of Report

Both the victim's and the alleged bully’s parents must notified – the victim’s parents within three business days after the incident report, and the alleged bully’s parents within a reasonable time.

Prohibited Conduct

If the allegations also include harassment or discrimination, the investigation addresses both bullying and prohibited conduct.

Investigation of Report

An investigation must be conducted promptly. Interim measures (Stay-Away Agreement) may be taken, and a written report is produced within ten business days unless more time is needed.

A Stay-Away Agreement is a school-based alternative to a protective order, ensuring victim safety by listing conditions for the alleged bully while on school grounds or at events. Administered during a conference with the bully and their parent/guardian, it applies to bullying, harassment, or violence cases. The agreement may detail the incident, prohibited behaviors, schedule changes, disciplinary actions, and validity dates, requiring signatures from all parties.

Notice to Parents

Parents of all parties involved are notified if bullying is confirmed.

District Actions

Disciplinary Action

Appropriate measures align with the Student Code of Conduct.

Corrective Actions

Could include training programs, enhanced staff monitoring, or education efforts

Counseling

Counseling is offered to victims, bullies, and witnesses.

Transfers

Refers to policy FDB for transfer rules.

Improper Conduct

If the issue doesn’t qualify as bullying, other actions may be taken per the Student Code of Conduct.

Confidentiality

The District protects the privacy of those involved in the bullying report and investigation, with limited necessary disclosures.

Appeals

Students dissatisfied with the investigation results may appeal through designated procedures. (FNG (Local)).

Superintendent Contact Information:

Superintendent » Arlington ISD

For more information:

Key Takeaways for Understanding the Local District Policy on Students’ Rights, Complaints, and Grievances

*Please note this summary should be reviewed in conjunction with the full text of the local policy. The critical points highlighted below are meant to provide a brief outline of what you need to know in the immediate to best advocate for your child.

Notice to Students and Parents

This policy applies to complaints or grievances involving other students or complaints against teachers and school employees, ensuring fair resolution of concerns.

Guiding Principles

Informal Process

Students and parents should address concerns with the appropriate teacher, principal, or campus administrator as soon as possible for early resolution. Complaints involving a teacher should generally be discussed with the teacher before escalating to the principal. Informal resolutions are encouraged but do not extend deadlines unless agreed upon in writing.

Formal Process
  • If unresolved, complaints can be formally submitted in writing to the principal. Informal resolutions can still be sought even after filing a formal complaint. The policy does not create additional rights or require full hearings but ensures timely responses.
  • In the event that the remedy or remedies sought by a student or parent in the grievance are granted at one level, the student or parent shall not be permitted to appeal that issue further
Freedom from Retaliation

The District prohibits unlawful retaliation against students or parents who bring concerns or complaints.

Filing

Complaint forms or appeals can be submitted by hand-delivery, electronic communication, including fax and email, or U.S. Mail. Submissions must meet filing deadlines based on receipt or postmark dates.

Complaints and appeals under this policy shall be submitted in writing on a form provided by the District.

Copies of any documents that support the complaint should be attached to the complaint form. If the student or parent does not have copies of these documents, copies may be presented at the Level One conference. After the Level One conference, no new documents may be submitted by the student or parent unless the student or parent did not know the documents existed before the Level One conference.

REMINDER: Written complaints must be filed within 15 days of the date the student or parent first knew, or with reasonable diligence should have known, of the decision or action giving rise to the complaint or grievance.

For more information about complaint forms, please refer to the District’s website: Grievances » Arlington ISD

Scheduling Conferences

The District will schedule conferences at mutually agreeable times. If the student/parent does not attend, the conference may proceed, or the complaint may be dismissed for lack of pursuit.

Response from the District

At Levels One, Two, and Three “response” shall mean written communication from the appropriate administrators to the student or parent. Responses may be hand-delivered, sent by electronic communication to the student’s or parent’s email address of record, or sent by U.S. Mail to the student’s or parent’s mailing address.

Days

“Days” refers to District business days. Filing day is “day zero,” and timelines start the next business day.

Representative

Students or parents may designate a representative through written notice. Short notice to the District (less than three business days) may result in rescheduling. The District may involve legal counsel as needed. There is no requirement that a parent/student must have legal counsel.

Reasons for needing an educational advocate or attorney can vary including, but are not limited to:

  • Navigate discussions with the school
  • Suggest helpful accommodations
  • Ensure the school provides the best possible support for your child

Having this support can make it easier to understand educational terms and policies, as well as ensure that your child’s needs are met, and their rights are protected.

Consolidating Complaints

Complaints from related events must be addressed together. Repeated filings on the same issue are not allowed.

Untimely Filings

All time limits must be followed unless modified by mutual written consent. Late filings may result in dismissal with written notice and appeals on timeliness must be filed within ten District business days at the dismissal level.

Costs Incurred

Each party is responsible for covering their own expenses throughout the complaint process. This includes potential costs for legal representation, which can be significant and should be carefully evaluated before pursuing such an option.

Complaint and Appeal Forms

Forms must be complete and accompanied by supporting documents. New documents are only allowed if their existence was unknown before the Level One conference.

Complaint Form Filing Process

Level One
  • Filing Deadline: File a complaint within 15 days of becoming aware of the issue, with the lowest-level administrator, typically the campus principal.
  • Process
    • The administrator investigates and schedules a conference within 10 days.
    • Response Timeline: A written decision is provided within 10 days of the conference.

If the student or parent did not receive the relief requested at Level One or if the time for a response has expired, the student or parent may request a conference with the principal to appeal the Level One decision.

Level Two
  • Appeal Deadline: Submit a written appeal within 10 days of the Level One response or its deadline.
  • Process
    • The Level One administrator forwards the record to the Level Two administrator.
    • A conference is scheduled within 10 days, limited to Level One issues.
    • Response Timeline: A written decision is issued within 10 days of the conference.
  • Records: All Level One documents and recordings are maintained with Level Two records.

If the student or parent did not receive the relief requested at Level Two or if the time for a response has expired, the student or parent may request a conference with the Superintendent or designee to appeal the Level Two decision.

Level Three
  • Appeal Deadline: Submit a written appeal to the Superintendent or designee within 10 days of the Level Two response or its deadline.
  • Process
    • The Level Two administrator forwards the record to the Level Three administrator.
    • A conference is scheduled within 10 days to address Level One and Two issues.
    • Response Timeline: A written decision is provided within 10 days of the conference.

If the student or parent did not receive the relief requested at Level Three or if the time for a response has expired, the student or parent may appeal the decision to the Board.

Level Four

  • Appeal Deadline: Submit a written appeal to the Board within 10 days of the Level Three response or its deadline.
  • Process
    • The Board reviews Level Three records, with new evidence requiring 3 days’ prior notice.
    • Presentations are time-limited, and questioning by the Board is allowed.
    • Decision Timeline: The Board issues a decision orally or in writing by the next scheduled meeting. Lack of response upholds the Level Three decision.
  • Recordings: Board meetings are documented via audio, video, or court reporter.

For more information

Example of FNG:

screen shot of a blank school bullying complaint form
Key Takeaways for Understanding the Local District Policy on Student Welfare/Bullying

*Please note this summary should be reviewed in conjunction with the full text of the local policy. The critical points highlighted below are meant to provide a brief outline of what you need to know in the immediate to best advocate for your child.

Bullying Prohibited

The District forbids all forms of bullying, including cyberbullying, and prohibits retaliation against anyone involved in reporting or investigating bullying.

Retaliation Prohibited

Retaliation by students or employees against anyone involved in the complaint process is banned. Examples include threats or unjustified punishment but exclude minor annoyances.

False Claims

Students making intentional false claims about bullying face disciplinary action.

Timely Reporting

Bullying incidents should be reported as soon as possible to facilitate investigation and resolution.

Reporting Procedures

Student Reports
  • Students may report bullying to staff or anonymously under Superintendent-developed procedures.
  • Anonymous Link to report bullying should be available on the school website: Say Something Anonymous Reporting System
Employee Reports

Staff must report suspected bullying to the principal.

Report Format

Reports can be verbal or written; verbal reports will be documented in writing.

Periodic Monitoring

The Superintendent monitors incident reports to assess trends and campus culture openness.

Notice of Report

Both the victim's and the alleged bully’s parents must notified – the victim’s parents within three business days after the incident report, and the alleged bully’s parents within a reasonable time

Prohibited Conduct

If the allegations also include harassment or discrimination, the investigation addresses both bullying and prohibited conduct.

Investigation of Report

An investigation must be conducted promptly. Interim measures (Stay-Away Agreement) may be taken, and a written report is produced within ten business days unless more time is needed.

A Stay-Away Agreement is a school-based alternative to a protective order, ensuring victim safety by listing conditions for the alleged bully while on school grounds or at events. Administered during a conference with the bully and their parent/guardian, it applies to bullying, harassment, or violence cases. The agreement may detail the incident, prohibited behaviors, schedule changes, disciplinary actions, and validity dates, requiring signatures from all parties.

Notice to Parents

Parents of all parties involved are notified if bullying is confirmed.

District Actions

Disciplinary Action

Appropriate measures align with the Student Code of Conduct.

Corrective Actions

Could include training programs, enhanced staff monitoring, or education efforts

Referrals to Freedom from Bullying District Committee

The principal shall refer a campus determination of a significant bullying incident to the Freedom from Bullying District Committee

Counseling

Counseling is offered to victims, bullies, and witnesses.

Transfers

Refers to policy FDB for transfer rules.

Improper Conduct

If the issue doesn’t qualify as bullying, other actions may be taken per the Student Code of Conduct.

Confidentiality

The District protects the privacy of those involved in the bullying report and investigation, with limited necessary disclosures.

Appeals

Students dissatisfied with the investigation results may appeal through designated procedures. (FNG (Local)).

Superintendent Contact Information: Superintendent of Schools - Dallas Independent School District

For more information

Key Takeaways for Understanding the Local District Policy on Students’ Rights, Complaints, and Grievances

*Please note this summary should be reviewed in conjunction with the full text of the local policy. The critical points highlighted below are meant to provide a brief outline of what you need to know in the immediate to best advocate for your child.

Notice to Students and Parents

This policy applies to complaints or grievances involving other students or complaints against teachers and school employees, ensuring fair resolution of concerns.

Guiding Principles

Informal Process

Students and parents should address concerns with the appropriate teacher, principal, or campus administrator as soon as possible for early resolution. Complaints involving a teacher should generally be discussed with the teacher before escalating to the principal. Informal resolutions are encouraged but do not extend deadlines unless agreed upon in writing.

Formal Process
  • If unresolved, complaints can be formally submitted in writing to the principal. Informal resolutions can still be sought even after filing a formal complaint. The policy does not create additional rights or require full hearings but ensures timely responses.
  • In the event that the remedy or remedies sought by a student or parent in the grievance are granted at one level, the student or parent shall not be permitted to appeal that issue further
Freedom from Retaliation

The District prohibits unlawful retaliation against students or parents who bring concerns or complaints.

Filing

Complaint forms or appeals can be submitted by hand-delivery, electronic communication, including fax and email, or U.S. Mail. Submissions must meet filing deadlines based on receipt or postmark dates.

Complaints and appeals under this policy shall be submitted in writing on a form provided by the District.

Copies of any documents that support the complaint should be attached to the complaint form. If the student or parent does not have copies of these documents, copies may be presented at the Level One conference. After the Level One conference, no new documents may be submitted by the student or parent unless the student or parent did not know the documents existed before the Level One conference.

REMINDER: Written complaints must be filed within 10 days of the date the student or parent first knew, or with reasonable diligence should have known, of the decision or action giving rise to the complaint or grievance.

Timelines

Complaints about refusal of entry or ejection from District property under Education Code 37.105 must follow this policy. Timelines will be adjusted to allow the complainant to address the Board in person within 90 days of filing unless resolved earlier

Response from the District

“Response" shall mean written communication from the appropriate administrators to the student or parent. Responses may be hand-delivered, sent by electronic communication to the student's or parent's email address of record, or sent by U.S. Mail to the student's or parent's mailing address.

Days

"Days" refers to District business days. Filing day is "day zero," and timelines start the next business day.

Representative

Students or parents may designate a representative through written notice. Short notice to the District (less than three business days) may result in rescheduling. The District may involve legal counsel as needed. There is no requirement that a parent/student must have legal counsel.

Reasons for needing an educational advocate or attorney can vary including, but are not limited to:

  • Navigate discussions with the school
  • Suggest helpful accommodations
  • Ensure the school provides the best possible support for your child

Having this support can make it easier to understand educational terms and policies, as well as ensure that your child’s needs are met, and their rights are protected.

Consolidating Complaints

Complaints from related events must be addressed together. Repeated filings on the same issue are not allowed.

Untimely Filings

All time limits must be followed unless modified by mutual written consent. Late filings may result in dismissal with written notice and appeals on timeliness must be filed within ten District business days at the dismissal level.

Costs Incurred

Each party is responsible for covering their own expenses throughout the complaint process. This includes potential costs for legal representation, which can be significant and should be carefully evaluated before pursuing such an option.

Complaint and Appeal Forms

Forms must be complete and accompanied by supporting documents. New documents are only allowed if their existence was unknown before the Level One conference.

Complaint Form Filing Process

Level One
  • Filing Deadline: Submit a complaint form and request a conference with the principal or relevant administrator within 10 days of awareness of the issue.
  • Process
    • The principal schedules and holds a conference within 5 days.
    • Response Timeline: A written response is issued within 7 days of the conference.

If the student or parent did not receive the relief requested at Level One or the time for a response has expired, the student or parent may request a conference with the Executive Director or the next appropriate level of administrator.

Level Two
  • Appeal Deadline: File a written request for a conference with the Executive Director or next-level administrator within 7 days of the Level One response or its deadline.
  • Process
    • The conference is held within 7 days, and the complainant must submit a written statement and evidence prior to or during the meeting.
    • Response Timeline: A written decision is provided within 7 days of the conference.

If the student or parent did not receive the relief requested at Level Two, the student or parent may submit to the Superintendent of Schools or designee a Level Three request for review

Level Three
  • Appeal Deadline: Submit a written request for review to the Superintendent within 7 days of the Level Two response or its deadline.
  • Process
    • The Superintendent reviews relevant documents and may schedule a conference or issue a written response within 10 days of the request.

If the parent or student did not receive the relief requested at Level Three or if the time for response has expired, the student or parent may appeal to the Board.

Appeal to the Board
  • Appeal Deadline: File a written appeal within 10 days of the Level Three response or its deadline.
  • Process
    • The Board reviews previous levels' records. Presentations are time-limited, and questions from the Board are allowed.
    • Decision Timeline: A decision is given orally or in writing by the next Board meeting. Lack of response upholds the Level Three decisions
Open/Closed Meeting

Complaints may be presented in an open or closed meeting, as per the Texas Open Meetings Act

For more information

Example of FNG:

screen shot of a blank school bullying complaint form
Key Takeaways for Understanding the Local District Policy on Student Welfare/Bullying

*Please note this summary should be reviewed in conjunction with the full text of the local policy. The critical points highlighted below are meant to provide a brief outline of what you need to know in the immediate to best advocate for your child.

Bullying Prohibited

The District forbids all forms of bullying, including cyberbullying, and prohibits retaliation against anyone involved in reporting or investigating bullying.

Retaliation Prohibited

Retaliation by students or employees against anyone involved in the complaint process is banned. Examples include threats or unjustified punishment but exclude minor annoyances.

False Claims

Students making intentional false claims about bullying face disciplinary action.

Timely Reporting

Bullying incidents should be reported as soon as possible to facilitate investigation and resolution.

Reporting Procedures

Student Reports
  • Students may report bullying to staff or anonymously under Superintendent-developed procedures.
  • Anonymous Link to report bullying should be available on the school website: Bullying Information and Documents
Employee Reports

Staff must report suspected bullying to the principal.

Report Format

Reports can be verbal or written; verbal reports will be documented in writing.

Periodic Monitoring

The Superintendent monitors incident reports to assess trends and campus culture openness.

Notice of Report

Both the victim's and the alleged bully’s parents must notified – the victim’s parents within three business days after the incident report, and the alleged bully’s parents within a reasonable time

Prohibited Conduct

If the allegations also include harassment or discrimination, the investigation addresses both bullying and prohibited conduct.

Investigation of Report

An investigation must be conducted promptly. Interim measures (Stay-Away Agreement) may be taken, and a written report is produced within ten business days unless more time is needed.

A Stay-Away Agreement is a school-based alternative to a protective order, ensuring victim safety by listing conditions for the alleged bully while on school grounds or at events. Administered during a conference with the bully and their parent/guardian, it applies to bullying, harassment, or violence cases. The agreement may detail the incident, prohibited behaviors, schedule changes, disciplinary actions, and validity dates, requiring signatures from all parties.

Notice to Parents

Parents of all parties involved are notified if bullying is confirmed.

District Actions

Disciplinary Action

Appropriate measures align with the Student Code of Conduct.

Corrective Actions

Could include training programs, enhanced staff monitoring, or education efforts

Referrals to Freedom from Bullying District Committee

The principal shall refer a campus determination of a significant bullying incident to the Freedom from Bullying District Committee

Counseling

Counseling is offered to victims, bullies, and witnesses.

Transfers

Refers to policy FDB for transfer rules.

Improper Conduct

If the issue doesn’t qualify as bullying, other actions may be taken per the Student Code of Conduct.

Confidentiality

The District protects the privacy of those involved in the bullying report and investigation, with limited necessary disclosures.

Appeals

Students dissatisfied with the investigation results may appeal through designated procedures. (FNG (Local)).

Superintendent Contact Information:

Superintendent - Fort Worth Independent School District

For more information

Key Takeaways for Understanding the Local District Policy on Students’ Rights, Complaints, and Grievances

*Please note this summary should be reviewed in conjunction with the full text of the local policy. The critical points highlighted below are meant to provide a brief outline of what you need to know in the immediate to best advocate for your child.

Notice to Students and Parents

This policy applies to complaints or grievances involving other students or complaints against teachers and school employees, ensuring fair resolution of concerns.

Guiding Principles

Informal Process

Students and parents should address concerns with the appropriate teacher, principal, or campus administrator as soon as possible for early resolution. Complaints involving a teacher should generally be discussed with the teacher before escalating to the principal. Informal resolutions are encouraged but do not extend deadlines unless agreed upon in writing.

Formal Process
  • If unresolved, complaints can be formally submitted in writing to the principal. Informal resolutions can still be sought even after filing a formal complaint. The policy does not create additional rights or require full hearings but ensures timely responses.
  • In the event that the remedy or remedies sought by a student or parent in the grievance are granted at one level, the student or parent shall not be permitted to appeal that issue further
Freedom from Retaliation

The District prohibits unlawful retaliation against students or parents who bring concerns or complaints.

Filing

Complaint forms or appeals can be submitted by hand-delivery, electronic communication, including fax and email, or U.S. Mail. Submissions must meet filing deadlines based on receipt or postmark dates.

Complaints and appeals under this policy shall be submitted in writing on a form provided by the District.

Copies of any documents that support the complaint should be attached to the complaint form. If the student or parent does not have copies of these documents, copies may be presented at the Level One conference. After the Level One conference, no new documents may be submitted by the student or parent unless the student or parent did not know the documents existed before the Level One conference.

REMINDER: Written complaints must be filed within 15 days of the date the student or parent first knew, or with reasonable diligence should have known, of the decision or action giving rise to the complaint or grievance.

Scheduling Conferences

The District will schedule conferences at mutually agreeable times. If the student/parent does not attend, the conference may proceed, or the complaint may be dismissed for lack of pursuit.

Response from the District

At Levels One and Two "response" shall mean written communication from the appropriate administrators to the student or parent. Responses may be hand-delivered, sent by electronic communication to the student's or parent's email address of record, or sent by U.S. Mail to the student's or parent's mailing address.

Days

"Days" refers to District business days. Filing day is "day zero," and timelines start the next business day.

Representative

Students or parents may designate a representative through written notice. Short notice to the District (less than three business days) may result in rescheduling. The District may involve legal counsel as needed. There is no requirement that a parent/student must have legal counsel.

Reasons for needing an educational advocate or attorney can vary including, but are not limited to:

  • Navigate discussions with the school
  • Suggest helpful accommodations
  • Ensure the school provides the best possible support for your child

Having this support can make it easier to understand educational terms and policies, as well as ensure that your child’s needs are met, and their rights are protected.

Consolidating Complaints

Complaints from related events must be addressed together. Repeated filings on the same issue are not allowed.

Untimely Filings

All time limits must be followed unless modified by mutual written consent. Late filings may result in dismissal with written notice and appeals on timeliness must be filed within ten District business days at the dismissal level.

Costs Incurred

Each party is responsible for covering their own expenses throughout the complaint process. This includes potential costs for legal representation, which can be significant and should be carefully evaluated before pursuing such an option.

Complaint and Appeal Forms

Forms must be complete and accompanied by supporting documents. New documents are only allowed if their existence was unknown before the Level One conference.

Complaint Form Filing Process

Level One
  • Filing Deadline: Submit a complaint within 15 days of awareness of the issue to the lowest-level administrator, typically the campus principal.
  • Process
    • The administrator investigates and schedules a conference within 10 days.
    • Response Timeline: A written decision is provided within 10 days of the conference.

If the student or parent did not receive the relief requested at Level One or if the time for a response has expired, the student or parent may request a conference with the Superintendent or designee to appeal the Level One decision.

Level Two
  • Appeal Deadline: File a written appeal within 10 days of the Level One response or its deadline.
  • Process
    • The Level One administrator forwards the record to the Superintendent or designee.
    • A conference is scheduled within 10 days to review Level One issues.
    • Response Timeline: A written decision is issued within 10 days of the conference.
  • Records: All documents and recordings from Levels One and Two are retained.

If the student or parent did not receive the relief requested at Level Two or if the time for a response has expired, the student or parent may appeal the decision to the Board..

Level Three
  • Appeal Deadline: File an appeal to the Board within 10 days of the Level Two response or its deadline.
  • Process
    • The Board reviews records from Levels One and Two. New evidence requires 3 days’ prior notice.
    • Presentations are time-limited, with questioning allowed by the Board.
    • Decision Timeline: A decision is issued by the next scheduled Board meeting. Lack of response upholds the Level Two decision.
    • Recordings: The hearing is documented via audio, video, or court reporter.

For more information

Example of FNG:

screen shot of a blank school bullying complaint form
Key Takeaways for Understanding the Local District Policy on Student Welfare/Bullying

*Please note this summary should be reviewed in conjunction with the full text of the local policy. The critical points highlighted below are meant to provide a brief outline of what you need to know in the immediate to best advocate for your child.

Bullying Prohibited

The District forbids all forms of bullying, including cyberbullying, and prohibits retaliation against anyone involved in reporting or investigating bullying.

Retaliation Prohibited

Retaliation by students or employees against anyone involved in the complaint process is banned. Examples include threats or unjustified punishment but exclude minor annoyances.

False Claims

Students making intentional false claims about bullying face disciplinary action.

Timely Reporting

Bullying incidents should be reported as soon as possible to facilitate investigation and resolution.

Reporting Procedures

Student Reports
  • Students may report bullying to staff or anonymously under Superintendent-developed procedures.
  • An anonymous link to report bullying should be available in this brochure on the school website: Help to Deal With Bullying.
Employee Reports

Staff must report suspected bullying to the principal.

Report Format

Reports can be verbal or written; verbal reports will be documented in writing.

Periodic Monitoring

The Superintendent monitors incident reports to assess trends and campus culture openness.

Notice of Report

Both the victim's and the alleged bully’s parents must notified – the victim’s parents within three business days after the incident report, and the alleged bully’s parents within a reasonable time

Prohibited Conduct

If the allegations also include harassment or discrimination, the investigation addresses both bullying and prohibited conduct.

Investigation of Report

An investigation must be conducted promptly. Interim measures (Stay-Away Agreement) may be taken, and a written report is produced within ten business days unless more time is needed.

A Stay-Away Agreement is a school-based alternative to a protective order, ensuring victim safety by listing conditions for the alleged bully while on school grounds or at events. Administered during a conference with the bully and their parent/guardian, it applies to bullying, harassment, or violence cases. The agreement may detail the incident, prohibited behaviors, schedule changes, disciplinary actions, and validity dates, requiring signatures from all parties.

Notice to Parents

Parents of all parties involved are notified if bullying is confirmed.

District Actions

Disciplinary Action:

Appropriate measures align with the Student Code of Conduct.

Corrective Actions

Could include training programs, enhanced staff monitoring, or education efforts

Counseling

Counseling is offered to victims, bullies, and witnesses.

Transfers

Refers to policy FDB for transfer rules.

Improper Conduct

If the issue doesn’t qualify as bullying, other actions may be taken per the Student Code of Conduct.

Confidentiality

The District protects the privacy of those involved in the bullying report and investigation, with limited necessary disclosures.

Appeals

Students dissatisfied with the investigation results may appeal through designated procedures. (FNG (Local)).

Superintendent Contact Information: Frisco ISD - Meet the Superintendent

For more information

Key Takeaways for Understanding the Local District Policy on Students’ Rights, Complaints, and Grievances

*Please note this summary should be reviewed in conjunction with the full text of the local policy. The critical points highlighted below are meant to provide a brief outline of what you need to know in the immediate to best advocate for your child.

Notice to Students and Parents

This policy applies to complaints or grievances involving other students or complaints against teachers and school employees, ensuring fair resolution of concerns.

Guiding Principles

Informal Process

Students and parents should address concerns with the appropriate teacher, principal, or campus administrator as soon as possible for early resolution. Complaints involving a teacher should generally be discussed with the teacher before escalating to the principal. Informal resolutions are encouraged but do not extend deadlines unless agreed upon in writing.

Formal Process
  • If unresolved, complaints can be formally submitted in writing to the principal. Informal resolutions can still be sought even after filing a formal complaint. The policy does not create additional rights or require full hearings but ensures timely responses.
  • In the event that the remedy or remedies sought by a student or parent in the grievance are granted at one level, the student or parent shall not be permitted to appeal that issue further
Freedom from Retaliation

The District prohibits unlawful retaliation against students or parents who bring concerns or complaints.

Filing

Complaint forms or appeals can be submitted by hand-delivery, electronic communication, including fax and email, or U.S. Mail. Submissions must meet filing deadlines based on receipt or postmark dates.

Complaints and appeals under this policy shall be submitted in writing on a form provided by the District.

Copies of any documents that support the complaint should be attached to the complaint form. If the student or parent does not have copies of these documents, copies may be presented at the Level One conference. After the Level One conference, no new documents may be submitted by the student or parent unless the student or parent did not know the documents existed before the Level One conference.

REMINDER: Written complaints must be filed within 15 days of the date the student or parent first knew, or with reasonable diligence should have known, of the decision or action giving rise to the complaint or grievance.

For more information about complaint forms, please refer to the District’s website: Complaints Procedures

Scheduling Conferences

The District will schedule conferences at mutually agreeable times. If the student/parent does not attend, the conference may proceed, or the complaint may be dismissed for lack of pursuit.

Response from the District

At Levels One and Two “response” shall mean written communication from the appropriate administrators to the student or parent. Responses may be hand-delivered, sent by electronic communication to the student’s or parent’s email address of record, or sent by U.S. Mail to the student’s or parent’s mailing address.

Days

“Days” refers to District business days. Filing day is “day zero,” and timelines start the next business day.

Representative

Students or parents may designate a representative through written notice. Short notice to the District (less than three business days) may result in rescheduling. The District may involve legal counsel as needed. There is no requirement that a parent/student must have legal counsel.

Reasons for needing an educational advocate or attorney can vary including, but are not limited to:

  • Navigate discussions with the school
  • Suggest helpful accommodations
  • Ensure the school provides the best possible support for your child

Having this support can make it easier to understand educational terms and policies, as well as ensure that your child’s needs are met, and their rights are protected.

Consolidating Complaints

Complaints from related events must be addressed together. Repeated filings on the same issue are not allowed.

Untimely Filings

All time limits must be followed unless modified by mutual written consent. Late filings may result in dismissal with written notice and appeals on timeliness must be filed within ten District business days at the dismissal level.

Improperly Filed Complaints

Complaints may be dismissed if:

  • The issue has already been resolved.
  • The required form is not used or is incomplete (e.g., missing name, issue description, or requested relief).
  • The requested relief cannot legally be granted by the District.
  • The complaint involves non-District conduct or an issue that has not occurred.

Dismissals cannot be appealed, but complaints may be refiled with all required information within the filing deadline.

Costs Incurred

Each party is responsible for covering their own expenses throughout the complaint process. This includes potential costs for legal representation, which can be significant and should be carefully evaluated before pursuing such an option.

Complaint and Appeal Forms

Forms must be complete and accompanied by supporting documents. New documents are only allowed if their existence was unknown before the Level One conference.

Complaint Form Filing Process

Level One
  • Filing Deadline: File the complaint form within 15 calendar days of awareness of the issue, with the lowest-level administrator, usually the campus principal.
  • Process
    • The administrator investigates and schedules a conference within 10 days.
    • Response Timeline: A written decision is provided within 10 days of the conference.

If the student or parent did not receive the relief requested at Level One or if the time for a response has expired, the student or parent may request a conference with the Superintendent or designee to appeal the Level One decision.

Level Two
  • Appeal Deadline: Submit a written appeal within 10 days of the Level One response or its deadline.
  • Process
    • The Level One administrator forwards the record to the Superintendent or designee.
    • A conference is scheduled within 10 days, limited to Level One issues.
    • Response Timeline: A written decision is provided within 10 days of the conference.
  • Records: All documents and recordings from Level One and Two are retained.

If the student or parent did not receive the relief requested at Level Two or if the time for a response has expired, the student or parent may appeal the decision to the Board.

Level Three
  • Appeal Deadline: Submit a written appeal to the Board within 10 days of the Level Two response or its deadline.
  • Process
    • The Board reviews Level One and Two records. New evidence requires 3 days’ notice before the meeting.
    • Appeals are reviewed through written submissions unless two Board members request an oral presentation, which requires at least 10 days' notice.
    • Presentations, when applicable, are time-limited, with opportunities for rebuttal and Board questioning.
    • Decision Timeline: The Board issues a decision orally or in writing by the next scheduled meeting. Lack of a decision upholds the Level Two outcome.

Records: Meetings are recorded via audio, video, or court reporter.

For more information

FNG Legal Framework

FNG Local Policy

Example of FNG:

screen shot of a blank school bullying complaint form
Key Takeaways for Understanding the Local District Policy on Student Welfare/Bullying

*Please note this summary should be reviewed in conjunction with the full text of the local policy. The critical points highlighted below are meant to provide a brief outline of what you need to know in the immediate to best advocate for your child.

Bullying Prohibited

The District forbids all forms of bullying, including cyberbullying, and prohibits retaliation against anyone involved in reporting or investigating bullying.

Retaliation Prohibited

Retaliation by students or employees against anyone involved in the complaint process is banned. Examples include threats or unjustified punishment but exclude minor annoyances.

False Claims

Students making intentional false claims about bullying face disciplinary action.

Timely Reporting

Bullying incidents should be reported as soon as possible to facilitate investigation and resolution.

Reporting Procedures

Student Reports
  • Students may report bullying to staff or anonymously under Superintendent-developed procedures.
  • Anonymous Link to report bullying should be available on the school website: Anonymous Alerts | Garland ISD
Employee Reports

Staff must report suspected bullying to the principal.

Report Format

Reports can be verbal or written; verbal reports will be documented in writing.

Periodic Monitoring

The Superintendent monitors incident reports to assess trends and campus culture openness.

Notice of Report

Both the victim's and the alleged bully’s parents must notified – the victim’s parents within three business days after the incident report, and the alleged bully’s parents within a reasonable time

Prohibited Conduct

If the allegations also include harassment or discrimination, the investigation addresses both bullying and prohibited conduct.

Investigation of Report

An investigation must be conducted promptly. Interim measures (Stay-Away Agreement) may be taken, and a written report is produced within ten business days unless more time is needed.

A Stay-Away Agreement is a school-based alternative to a protective order, ensuring victim safety by listing conditions for the alleged bully while on school grounds or at events. Administered during a conference with the bully and their parent/guardian, it applies to bullying, harassment, or violence cases. The agreement may detail the incident, prohibited behaviors, schedule changes, disciplinary actions, and validity dates, requiring signatures from all parties.

Notice to Parents

Parents of all parties involved are notified if bullying is confirmed.

District Actions

Disciplinary Action

Appropriate measures align with the Student Code of Conduct.

Corrective Actions

Could include training programs, enhanced staff monitoring, or education efforts

Counseling

Counseling is offered to victims, bullies, and witnesses.

Transfers

Refers to policy FDB for transfer rules.

Improper Conduct

If the issue doesn’t qualify as bullying, other actions may be taken per the Student Code of Conduct.

Confidentiality

The District protects the privacy of those involved in the bullying report and investigation, with limited necessary disclosures.

Appeals

Students dissatisfied with the investigation results may appeal through designated procedures. (FNG (Local)).

Superintendent Contact Information:

Superintendent Office | Garland Independent School District

For more information

Key Takeaways for Understanding the Local District Policy on Students’ Rights, Complaints, and Grievances

*Please note this summary should be reviewed in conjunction with the full text of the local policy. The critical points highlighted below are meant to provide a brief outline of what you need to know in the immediate to best advocate for your child.

Notice to Students and Parents

This policy applies to complaints or grievances involving other students or complaints against teachers and school employees, ensuring fair resolution of concerns.

Guiding Principles

Informal Process

Students and parents should address concerns with the appropriate teacher, principal, or campus administrator as soon as possible for early resolution. Complaints involving a teacher should generally be discussed with the teacher before escalating to the principal. Informal resolutions are encouraged but do not extend deadlines unless agreed upon in writing.

Formal Process
  • If unresolved, complaints can be formally submitted in writing to the principal. Informal resolutions can still be sought even after filing a formal complaint. The policy does not create additional rights or require full hearings but ensures timely responses.
  • In the event that the remedy or remedies sought by a student or parent in the grievance are granted at one level, the student or parent shall not be permitted to appeal that issue further

Freedom from Retaliation

The District prohibits unlawful retaliation against students or parents who bring concerns or complaints.

Filing

Complaint forms or appeals can be submitted by hand-delivery, electronic communication, including fax and email, or U.S. Mail. Submissions must meet filing deadlines based on receipt or postmark dates.

Complaints and appeals under this policy shall be submitted in writing on a form provided by the District.

Copies of any documents that support the complaint should be attached to the complaint form. If the student or parent does not have copies of these documents, copies may be presented at the Level One conference. After the Level One conference, no new documents may be submitted by the student or parent unless the student or parent did not know the documents existed before the Level One conference.

REMINDER: Written complaints must be filed within 15 days of the date the student or parent first knew, or with reasonable diligence should have known, of the decision or action giving rise to the complaint or grievance.

For more information about complaint forms, please refer to the District’s website: Complaints and Concerns | Garland Independent School District

Scheduling Conferences

The District will schedule conferences at mutually agreeable times. If the student/parent does not attend, the conference may proceed, or the complaint may be dismissed for lack of pursuit.

Response from the District

At Levels One and Two “response” shall mean written communication from the appropriate administrators to the student or parent. Responses may be hand-delivered, sent by electronic communication to the student’s or parent’s email address of record, or sent by U.S. Mail to the student’s or parent’s mailing address.

Days

“Days” refers to District business days. Filing day is “day zero,” and timelines start the next business day.

Representative

Students or parents may designate a representative through written notice. Short notice to the District (less than three business days) may result in rescheduling. The District may involve legal counsel as needed. There is no requirement that a parent/student must have legal counsel.

Reasons for needing an educational advocate or attorney can vary including, but are not limited to:

  • Navigate discussions with the school
  • Suggest helpful accommodations
  • Ensure the school provides the best possible support for your child

Having this support can make it easier to understand educational terms and policies, as well as ensure that your child’s needs are met, and their rights are protected.

Consolidating Complaints

Complaints from related events must be addressed together. Repeated filings on the same issue are not allowed.

Untimely Filings

All time limits must be followed unless modified by mutual written consent. Late filings may result in dismissal with written notice and appeals on timeliness must be filed within ten District business days at the dismissal level.

Costs Incurred

Each party is responsible for covering their own expenses throughout the complaint process. This includes potential costs for legal representation, which can be significant and should be carefully evaluated before pursuing such an option.

Complaint and Appeal Forms

Forms must be complete and accompanied by supporting documents. New documents are only allowed if their existence was unknown before the Level One conference.

Complaint Form Filing Process

Level One
  • Filing Deadline: File the complaint form within 15 days of becoming aware of the issue, with the lowest-level administrator, usually the campus principal.
  • Process
    • Administrator investigates and schedules a conference within 10 days.
    • Response Timeline: A written decision is provided within 10 days of the conference.

If the student or parent did not receive the relief requested at Level One or if the time for a response has expired, the student or parent may request a conference with the Superintendent or designee to appeal the Level One decision.

Level Two
  • Appeal Deadline: Submit a written appeal within 10 days of the Level One response or its deadline.
  • Process
    • Level One records are forwarded to the Superintendent or designee.
    • A conference is scheduled within 10 days, focusing on Level One issues.
    • Response Timeline: A written decision is issued within 10 days of the conference.
  • Records: All Level One documents and recordings are maintained with Level Two records.

If the student or parent did not receive the relief requested at Level Two or if the time for a response has expired, the student or parent may appeal the decision to the Board.

Level Three
  • Appeal Deadline: File an appeal to the Board within 10 days of the Level Two response or its deadline.
  • Process
    • The Board reviews Level One and Two records. New evidence requires 3 days' prior notice.
    • Presentations are time-limited, with questioning allowed by the Board.
    • Decision Timeline: The Board issues a decision orally or in writing by the next scheduled meeting. Lack of a decision upholds the Level Two outcome.

Recordings: Board meetings are documented via audio, video, or court reporter.

For more information

Example of FNG:

screen shot of a blank school bullying complaint form

Forms Required

Read Reporting Bullying in Texas Schools and review the Bullying Flowchart.

Checklist Steps

Key Takeaways for Understanding the Local District Policy on Student Welfare/Bullying

Please note this summary should be reviewed in conjunction with the full text of the local policy. The critical points highlighted below are meant to provide a brief outline of what you need to know in the immediate to best advocate for your child.

Bullying Prohibited

The District forbids all forms of bullying, including cyberbullying, and prohibits retaliation against anyone involved in reporting or investigating bullying.

Retaliation Prohibited

Retaliation by students or employees against anyone involved in the complaint process is banned. Examples include threats or unjustified punishment but exclude minor annoyances.

False Claims

Students making intentional false claims about bullying face disciplinary action.

Timely Reporting

Bullying incidents should be reported as soon as possible to facilitate investigation and resolution.

Reporting Procedures

Student Reports
  • Students may report bullying to staff or anonymously under Superintendent-developed procedures.
  • Anonymous Link to report bullying should be available on the school website: Anonymous Alerts | El Paso ISD
Employee Reports

Staff must report suspected bullying to the principal.

Report Format

Reports can be verbal or written; verbal reports will be documented in writing.

Periodic Monitoring

The Superintendent monitors incident reports to assess trends and campus culture openness.

Notice of Report

Both the victim's and the alleged bully’s parents must notified – the victim’s parents within three business days after the incident report, and the alleged bully’s parents within a reasonable time

Prohibited Conduct

If the allegations also include harassment or discrimination, the investigation addresses both bullying and prohibited conduct.

Investigation of Report

An investigation must be conducted promptly. Interim measures (Stay-Away Agreement) may be taken, and a written report is produced within ten business days unless more time is needed.

A Stay-Away Agreement is a school-based alternative to a protective order, ensuring victim safety by listing conditions for the alleged bully while on school grounds or at events. Administered during a conference with the bully and their parent/guardian, it applies to bullying, harassment, or violence cases. The agreement may detail the incident, prohibited behaviors, schedule changes, disciplinary actions, and validity dates, requiring signatures from all parties.

Notice to Parents

Parents of all parties involved are notified if bullying is confirmed.

District Actions

Disciplinary Action

Appropriate measures align with the Student Code of Conduct.

Corrective Actions:

Could include training programs, enhanced staff monitoring, or education efforts

Counseling

Counseling is offered to victims, bullies, and witnesses.

Transfers

Refers to policy FDB for transfer rules.

Improper Conduct

If the issue doesn’t qualify as bullying, other actions may be taken per the Student Code of Conduct.

Confidentiality

The District protects the privacy of those involved in the bullying report and investigation, with limited necessary disclosures.

Appeals

Students dissatisfied with the investigation results may appeal through designated procedures. (FNG (Local)).

Superintendent Contact Information:

Office of the Superintendent | El Paso ISD

For more information

Key Takeaways for Understanding the Local District Policy on Students’ Rights, Complaints, and Grievances

*Please note this summary should be reviewed in conjunction with the full text of the local policy. The critical points highlighted below are meant to provide a brief outline of what you need to know in the immediate to best advocate for your child.

Notice to Students and Parents

This policy applies to complaints or grievances involving other students or complaints against teachers and school employees, ensuring fair resolution of concerns.

Guiding Principles

Informal Process

Students and parents should address concerns with the appropriate teacher, principal, or campus administrator as soon as possible for early resolution. Complaints involving a teacher should generally be discussed with the teacher before escalating to the principal. Informal resolutions are encouraged but do not extend deadlines unless agreed upon in writing.

Formal Process
  • If unresolved, complaints can be formally submitted in writing to the principal. Informal resolutions can still be sought even after filing a formal complaint. The policy does not create additional rights or require full hearings but ensures timely responses.
  • In the event that the remedy or remedies sought by a student or parent in the grievance are granted at one level, the student or parent shall not be permitted to appeal that issue further
Freedom from Retaliation

The District prohibits unlawful retaliation against students or parents who bring concerns or complaints.

Filing

Complaint forms or appeals can be submitted by hand-delivery, electronic communication, including fax and email, or U.S. Mail. Submissions must meet filing deadlines based on receipt or postmark dates.

Complaints and appeals under this policy shall be submitted in writing on a form provided by the District.

Copies of any documents that support the complaint should be attached to the complaint form. If the student or parent does not have copies of these documents, copies may be presented at the Level One conference. After the Level One conference, no new documents may be submitted by the student or parent unless the student or parent did not know the documents existed before the Level One conference.

REMINDER: Written complaints must be filed within 15 days of the date the student or parent first knew, or with reasonable diligence should have known, of the decision or action giving rise to the complaint or grievance.

For more information about complaint forms, please refer to the District’s website: Complaints & Grievances | El Paso ISD. The level one form is available from the principal or on the District's website. Level Two and Three appeal forms are available from Student and Parent Services.

Scheduling Conferences

The District will schedule conferences at mutually agreeable times. If the student/parent does not attend, the conference may proceed, or the complaint may be dismissed for lack of pursuit.

Response from the District

At Levels One and Two “response” shall mean written communication from the appropriate administrators to the student or parent. Responses may be hand-delivered, sent by electronic communication to the student’s or parent’s email address of record, or sent by U.S. Mail to the student’s or parent’s mailing address.

Days

“Days” refers to District business days. Filing day is “day zero,” and timelines start the next business day.

Representative

Students or parents may designate a representative through written notice. Short notice to the District (less than three business days) may result in rescheduling. The District may involve legal counsel as needed. There is no requirement that a parent/student must have legal counsel.

Reasons for needing an educational advocate or attorney can vary including, but are not limited to:

  • Navigate discussions with the school
  • Suggest helpful accommodations
  • Ensure the school provides the best possible support for your child

Having this support can make it easier to understand educational terms and policies, as well as ensure that your child’s needs are met, and their rights are protected.

Consolidating Complaints

Complaints from related events must be addressed together. Repeated filings on the same issue are not allowed.

Untimely Filings

All time limits must be followed unless modified by mutual written consent. Late filings may result in dismissal with written notice and appeals on timeliness must be filed within ten District business days at the dismissal level.

Costs Incurred

Each party is responsible for covering their own expenses throughout the complaint process. This includes potential costs for legal representation, which can be significant and should be carefully evaluated before pursuing such an option.

Complaint and Appeal Forms

Forms must be complete and accompanied by supporting documents. New documents are only allowed if their existence was unknown before the Level One conference.

Complaint Form Filing Process

Level One
  • Filing Deadline: Submit the complaint form within 15 days of becoming aware of the issue, with the lowest-level administrator, typically the campus principal.
  • Process
    • The administrator investigates and schedules a conference within 10 days.
    • Response Timeline: A written decision is provided within 10 days of the conference.

If the student or parent did not receive the relief requested at Level One or if the time for a response has expired, the student or parent may request a conference with the Superintendent or designee to appeal the Level One decision.

Level Two
  • Appeal Deadline: File a written appeal within 10 days of the Level One response or its deadline.
  • Process
    • Level One records are forwarded to the Superintendent or designee.
    • A conference is scheduled within 10 days, focusing on Level One issues.
    • Response Timeline: A written decision is issued within 10 days of the conference.
  • Records: All Level One documents and recordings are maintained with Level Two records.

If the student or parent did not receive the relief requested at Level Two or if the time for a response has expired, the student or parent may appeal the decision to the Board.

Level Three
  • Appeal Deadline: File an appeal to the Board within 10 days of the Level Two response or its deadline.
  • Process
    • The Board reviews Level One and Two records. New evidence requires 3 days' prior notice.
    • Presentations are time-limited, with questioning allowed by the Board.
    • Decision Timeline: The Board issues a decision orally or in writing by the next scheduled meeting. Lack of a decision upholds the Level Two outcome.
  • Recordings: Board meetings are documented via audio, video, or court reporter.

For more information

Example of FNG:

screen shot of a blank school bullying complaint form

Key Takeaways for Understanding the Local District Policy on Student Welfare/Bullying

*Please note this summary should be reviewed in conjunction with the full text of the local policy. The critical points highlighted below are meant to provide a brief outline of what you need to know in the immediate to best advocate for your child.

Bullying Prohibited

The District forbids all forms of bullying, including cyberbullying, and prohibits retaliation against anyone involved in reporting or investigating bullying.

Retaliation Prohibited

Retaliation by students or employees against anyone involved in the complaint process is banned. Examples include threats or unjustified punishment but exclude minor annoyances.

False Claims

Students making intentional false claims about bullying face disciplinary action.

Timely Reporting

Bullying incidents should be reported as soon as possible to facilitate investigation and resolution.

Reporting Procedures

Student Reports
Employee Reports

Staff must report suspected bullying to the principal.

Report Format

Reports can be verbal or written; verbal reports will be documented in writing.

Periodic Monitoring

The Superintendent monitors incident reports to assess trends and campus culture openness.

Notice of Report

Both the victim's and the alleged bully’s parents must notified – the victim’s parents within three business days after the incident report, and the alleged bully’s parents within a reasonable time

Prohibited Conduct

If the allegations also include harassment or discrimination, the investigation addresses both bullying and prohibited conduct.

Investigation of Report

An investigation must be conducted promptly. Interim measures (Stay-Away Agreement) may be taken, and a written report is produced within ten business days unless more time is needed.

A Stay-Away Agreement is a school-based alternative to a protective order, ensuring victim safety by listing conditions for the alleged bully while on school grounds or at events. Administered during a conference with the bully and their parent/guardian, it applies to bullying, harassment, or violence cases. The agreement may detail the incident, prohibited behaviors, schedule changes, disciplinary actions, and validity dates, requiring signatures from all parties.

Notice to Parents

Parents of all parties involved are notified if bullying is confirmed.

District Actions

Disciplinary Action

Appropriate measures align with the Student Code of Conduct.

Corrective Actions

Could include training programs, enhanced staff monitoring, or education efforts

Counseling

Counseling is offered to victims, bullies, and witnesses.

Transfers

Refers to policy FDB for transfer rules.

Improper Conduct

If the issue doesn’t qualify as bullying, other actions may be taken per the Student Code of Conduct.

Confidentiality

The District protects the privacy of those involved in the bullying report and investigation, with limited necessary disclosures.

Appeals

Students dissatisfied with the investigation results may appeal through designated procedures. (FNG (Local)).

Superintendent Contact Information

12440 Rojas Drive

El Paso, TX 79928

Phone: 915-937-0000

For more information

Key Takeaways for Understanding the Local District Policy on Students’ Rights, Complaints, and Grievances

*Please note this summary should be reviewed in conjunction with the full text of the local policy. The critical points highlighted below are meant to provide a brief outline of what you need to know in the immediate to best advocate for your child.

Notice to Students and Parents

This policy applies to complaints or grievances involving other students or complaints against teachers and school employees, ensuring fair resolution of concerns.

Guiding Principles

Informal Process

Students and parents should address concerns with the appropriate teacher, principal, or campus administrator as soon as possible for early resolution. Complaints involving a teacher should generally be discussed with the teacher before escalating to the principal. Informal resolutions are encouraged but do not extend deadlines unless agreed upon in writing.

Formal Process
  • If unresolved, complaints can be formally submitted in writing to the principal. Informal resolutions can still be sought even after filing a formal complaint. The policy does not create additional rights or require full hearings but ensures timely responses.
  • In the event that the remedy or remedies sought by a student or parent in the grievance are granted at one level, the student or parent shall not be permitted to appeal that issue further
Freedom from Retaliation

The District prohibits unlawful retaliation against students or parents who bring concerns or complaints.

Filing

Complaint forms or appeals can be submitted by hand-delivery, electronic communication, including fax and email, or U.S. Mail. Submissions must meet filing deadlines based on receipt or postmark dates.

Complaints and appeals under this policy shall be submitted in writing on a form provided by the District.

Copies of any documents that support the complaint should be attached to the complaint form. If the student or parent does not have copies of these documents, copies may be presented at the Level One conference. After the Level One conference, no new documents may be submitted by the student or parent unless the student or parent did not know the documents existed before the Level One conference.

REMINDER: Written complaints must be filed within 15 days of the date the student or parent first knew, or with reasonable diligence should have known, of the decision or action giving rise to the complaint or grievance.

For more information about complaint forms, please refer to the District’s website: Grievances | Socorro Independent School District

Scheduling Conferences

The District will schedule conferences at mutually agreeable times. If the student/parent does not attend, the conference may proceed, or the complaint may be dismissed for lack of pursuit.

Response from the District

At Levels One and Two “response” shall mean written communication from the appropriate administrators to the student or parent. Responses may be hand-delivered, sent by electronic communication to the student’s or parent’s email address of record, or sent by U.S. Mail to the student’s or parent’s mailing address.

Days

“Days” refers to District business days. Filing day is “day zero,” and timelines start the next business day.

Representative

Students or parents may designate a representative through written notice. Short notice to the District (less than three business days) may result in rescheduling. The District may involve legal counsel as needed. There is no requirement that a parent/student must have legal counsel.

Reasons for needing an educational advocate or attorney can vary including, but are not limited to:

  • Navigate discussions with the school
  • Suggest helpful accommodations
  • Ensure the school provides the best possible support for your child

Having this support can make it easier to understand educational terms and policies, as well as ensure that your child’s needs are met, and their rights are protected.

Consolidating Complaints

Complaints from related events must be addressed together. Repeated filings on the same issue are not allowed.

Untimely Filings

All time limits must be followed unless modified by mutual written consent. Late filings may result in dismissal with written notice and appeals on timeliness must be filed within ten District business days at the dismissal level.

Costs Incurred

Each party is responsible for covering their own expenses throughout the complaint process. This includes potential costs for legal representation, which can be significant and should be carefully evaluated before pursuing such an option.

Complaint and Appeal Forms

Forms must be complete and accompanied by supporting documents. New documents are only allowed if their existence was unknown before the Level One conference.

Complaint Form Filing Process

Level One
  • Filing Deadline: File within 15 days of awareness of the issue with the director of administrative services, typically referred to the campus principal.
  • Process
    • The administrator investigates and schedules a conference within 10 days.
    • Response Timeline: Written decision is provided within 10 days of the conference.

If the student or parent did not reach a satisfactory resolution during the informal process at Level One or if the time for a response has expired, the student or parent may submit an appeal in writing to the director of administrative services.

Level Two
  • Appeal Deadline: Submit a written appeal to the director of administrative services within 10 days of the Level One response or its deadline.
  • Process
    • The Level One record is forwarded to a Superintendent’s cabinet member or designee.
    • A conference is scheduled within 10 days, focusing on Level One issues.
    • Response Timeline: Written decision issued within 10 days of the conference.
  • Records: All Level One documents and recordings are maintained with Level Two records.

If the student or parent did not receive the relief requested at Level Two or if the time for a response has expired, the student or parent may appeal the decision to a designated hearing officer, who shall, in turn, make a written recommendation for disposition to the Board.

Level Three
  • Appeal Deadline: File a written appeal to the designated hearing officer within 10 days of the Level Two response or its deadline.
  • Process
    • Hearing officer reviews Level Two records, with new evidence requiring 3 days' prior notice.
    • A hearing is scheduled, recorded via audiotape, allowing presentations and written evidence from both parties.
    • Recommendation Timeline: Written recommendation is made to the Board within 15 business days of the hearing.

If the student or parent desires to appeal the designated hearing officer's decision to the Board, the student or parent shall notify the director of administrative services.

Appeal to the Board
  • Appeal Deadline: Notify the director of administrative services within 10 days of receiving the hearing officer’s recommendation.
  • Process
    • The Board reviews the hearing officer’s recommendation at its next regular meeting and accepts written or oral presentations (10 minutes per party).
    • Decision Timeline: The Board issues a decision by the next scheduled meeting.
  • Open/Closed Meeting: Complaints are presented as per the Texas Open Meetings Act.

For more information

Example of FNG:

screen shot of a blank school bullying complaint form
Key Takeaways for Understanding the Local District Policy on Student Welfare/Bullying

*Please note this summary should be reviewed in conjunction with the full text of the local policy. The critical points highlighted below are meant to provide a brief outline of what you need to know in the immediate to best advocate for your child.

Bullying Prohibited

The District forbids all forms of bullying, including cyberbullying, and prohibits retaliation against anyone involved in reporting or investigating bullying.

Retaliation Prohibited

Retaliation by students or employees against anyone involved in the complaint process is banned. Examples include threats or unjustified punishment but exclude minor annoyances.

False Claims

Students making intentional false claims about bullying face disciplinary action.

Timely Reporting

Bullying incidents should be reported as soon as possible to facilitate investigation and resolution.

Reporting Procedures

Student Reports
  • Students may report bullying to staff or anonymously under Superintendent-developed procedures.
  • Anonymous Link to report bullying should be available on the school website: Reporting Incidents | Ysleta ISD
Employee Reports

Staff must report suspected bullying to the principal.

Report Format

Reports can be verbal or written; verbal reports will be documented in writing.

Periodic Monitoring

The Superintendent monitors incident reports to assess trends and campus culture openness.

Notice of Report

Both the victim's and the alleged bully’s parents must notified – the victim’s parents within three business days after the incident report, and the alleged bully’s parents within a reasonable time

Prohibited Conduct

If the allegations also include harassment or discrimination, the investigation addresses both bullying and prohibited conduct.

Investigation of Report

An investigation must be conducted promptly. Interim measures (Stay-Away Agreement) may be taken, and a written report is produced within ten business days unless more time is needed.

A Stay-Away Agreement is a school-based alternative to a protective order, ensuring victim safety by listing conditions for the alleged bully while on school grounds or at events. Administered during a conference with the bully and their parent/guardian, it applies to bullying, harassment, or violence cases. The agreement may detail the incident, prohibited behaviors, schedule changes, disciplinary actions, and validity dates, requiring signatures from all parties.

Notice to Parents

Parents of all parties involved are notified if bullying is confirmed.

District Actions

Disciplinary Action

Appropriate measures align with the Student Code of Conduct.

Corrective Actions

Could include training programs, enhanced staff monitoring, or education efforts

Counseling

Counseling is offered to victims, bullies, and witnesses.

Transfers

Refers to policy FDB for transfer rules.

Improper Conduct

If the issue doesn’t qualify as bullying, other actions may be taken per the Student Code of Conduct.

Confidentiality

The District protects the privacy of those involved in the bullying report and investigation, with limited necessary disclosures.

Appeals

Students dissatisfied with the investigation results may appeal through designated procedures. (FNG (Local)).

Superintendent Contact Information

Superintendent's Office | Ysleta ISD

For more information

Key Takeaways for Understanding the Local District Policy on Students’ Rights, Complaints, and Grievances

*Please note this summary should be reviewed in conjunction with the full text of the local policy. The critical points highlighted below are meant to provide a brief outline of what you need to know in the immediate to best advocate for your child.

Notice to Students and Parents

This policy applies to complaints or grievances involving other students or complaints against teachers and school employees, ensuring fair resolution of concerns.

Guiding Principles

Informal Process
  • Students and parents should address concerns with the appropriate teacher, principal, or campus administrator as soon as possible for early resolution. Complaints involving a teacher should generally be discussed with the teacher before escalating to the principal. Informal resolutions are encouraged but do not extend deadlines unless agreed upon in writing.
Formal Process
  • If unresolved, complaints can be formally submitted in writing to the principal. Informal resolutions can still be sought even after filing a formal complaint. The policy does not create additional rights or require full hearings but ensures timely responses.
  • In the event that the remedy or remedies sought by a student or parent in the grievance are granted at one level, the student or parent shall not be permitted to appeal that issue further
Freedom from Retaliation

The District prohibits unlawful retaliation against students or parents who bring concerns or complaints.

Filing

Complaint forms or appeals can be submitted by hand-delivery, electronic communication, including fax and email, or U.S. Mail. Submissions must meet filing deadlines based on receipt or postmark dates.

Complaints and appeals under this policy shall be submitted in writing on a form provided by the District.

Copies of any documents that support the complaint should be attached to the complaint form. If the student or parent does not have copies of these documents, copies may be presented at the Level One conference. After the Level One conference, no new documents may be submitted by the student or parent unless the student or parent did not know the documents existed before the Level One conference.

REMINDER: Written complaints must be filed within 15 days of the date the student or parent first knew, or with reasonable diligence should have known, of the decision or action giving rise to the complaint or grievance.

For more information about complaint forms, please refer to the District’s website: Code of Conduct & Student Handbook | Ysleta ISD

Scheduling Conferences

The District will schedule conferences at mutually agreeable times. If the student/parent does not attend, the conference may proceed, or the complaint may be dismissed for lack of pursuit.

Response from the District

At Levels One and Two “response” shall mean written communication from the appropriate administrators to the student or parent. Responses may be hand-delivered, sent by electronic communication to the student’s or parent’s email address of record, or sent by U.S. Mail to the student’s or parent’s mailing address.

Days

“Days” refers to District business days. Filing day is “day zero,” and timelines start the next business day.

Representative

Students or parents may designate a representative through written notice. Short notice to the District (less than three business days) may result in rescheduling. The District may involve legal counsel as needed. There is no requirement that a parent/student must have legal counsel.

Reasons for needing an educational advocate or attorney can vary including, but are not limited to:

  • Navigate discussions with the school
  • Suggest helpful accommodations
  • Ensure the school provides the best possible support for your child

Having this support can make it easier to understand educational terms and policies, as well as ensure that your child’s needs are met, and their rights are protected.

Consolidating Complaints

Complaints from related events must be addressed together. Repeated filings on the same issue are not allowed.

Untimely Filings

All time limits must be followed unless modified by mutual written consent. Late filings may result in dismissal with written notice and appeals on timeliness must be filed within ten District business days at the dismissal level.

Dismissals

Complaints may be dismissed if they are unallowable under the policy, become moot, or are not filed on time. Written notice of dismissal is provided to the student or parent, who may appeal the dismissal by submitting a written review request within 10 days of the dismissal notice, starting at the dismissal level.

Costs Incurred

Each party is responsible for covering their own expenses throughout the complaint process. This includes potential costs for legal representation, which can be significant and should be carefully evaluated before pursuing such an option.

Complaint and Appeal Forms

Forms must be complete and accompanied by supporting documents. New documents are only allowed if their existence was unknown before the Level One conference.

Complaint Form Filing Process

Level One
  • Filing Deadline: File the complaint form within 15 days of awareness of the issue with the lowest-level administrator, usually the campus principal.
  • Process
    • Administrator investigates and schedules a conference within 10 days.
    • Response Timeline: A written decision is provided within 10 days of the conference.

If the student or parent did not receive the relief requested at Level One or if the time for a response has expired, the student or parent may request a conference with the Superintendent or designee to appeal the Level One decision.

Level Two
  • Appeal Deadline: Submit a written appeal within 10 days of the Level One response or its deadline.
  • Process
    • Records are forwarded to the Superintendent or designee.
    • A conference is scheduled within 10 days, focusing on Level One issues.
    • Response Timeline: A written decision is issued within 10 days of the conference.

If the student or parent did not receive the relief requested at Level Two or if the time for a response has expired, the student or parent may appeal the decision to the Board.

Level Three
  • Appeal Deadline: File an appeal to the Board within 10 days of the Level Two response or its deadline.
  • Process
    • The Board reviews Level One and Two records. New evidence requires 3 days’ notice before the hearing.
    • Presentations are time-limited, with questioning allowed by the Board.
    • Decision Timeline: The Board provides a decision orally or in writing by the next scheduled meeting. Lack of a decision upholds the Level Two outcome.

For more information

Example of FNG:

screen shot of a blank school bullying complaint form

Forms Required

Read Reporting Bullying in Texas Schools and review the Bullying Flowchart.

Checklist Steps

Key Takeaways for Understanding the Local District Policy on Student Welfare/Bullying

*Please note this summary should be reviewed in conjunction with the full text of the local policy. The critical points highlighted below are meant to provide a brief outline of what you need to know in the immediate to best advocate for your child.

Bullying Prohibited

The District forbids all forms of bullying, including cyberbullying, and prohibits retaliation against anyone involved in reporting or investigating bullying.

Retaliation Prohibited

Retaliation by students or employees against anyone involved in the complaint process is banned. Examples include threats or unjustified punishment but exclude minor annoyances.

False Claims

Students making intentional false claims about bullying face disciplinary action.

Timely Reporting

Bullying incidents should be reported as soon as possible to facilitate investigation and resolution.

Reporting Procedures

Student Reports
Employee Reports

Staff must report suspected bullying to the principal.

Report Format

Reports can be verbal or written; verbal reports will be documented in writing.

Periodic Monitoring

The Superintendent monitors incident reports to assess trends and campus culture openness.

Notice of Report

Both the victim's and the alleged bully’s parents must notified – the victim’s parents within three business days after the incident report, and the alleged bully’s parents within a reasonable time

Prohibited Conduct

If the allegations also include harassment or discrimination, the investigation addresses both bullying and prohibited conduct.

Investigation of Report

An investigation must be conducted promptly. Interim measures (Stay-Away Agreement) may be taken, and a written report is produced within ten business days unless more time is needed.

A Stay-Away Agreement is a school-based alternative to a protective order, ensuring victim safety by listing conditions for the alleged bully while on school grounds or at events. Administered during a conference with the bully and their parent/guardian, it applies to bullying, harassment, or violence cases. The agreement may detail the incident, prohibited behaviors, schedule changes, disciplinary actions, and validity dates, requiring signatures from all parties.

Notice to Parents

Parents of all parties involved are notified if bullying is confirmed.

District Actions

Disciplinary Action

Appropriate measures align with the Student Code of Conduct.

Corrective Actions

Could include training programs, enhanced staff monitoring, or education efforts

Referrals to Freedom from Bullying District Committee

The principal shall refer a campus determination of a significant bullying incident to the Freedom from Bullying District Committee

Counseling

Counseling is offered to victims, bullies, and witnesses.

Transfers

Refers to policy FDB for transfer rules.

Improper Conduct

If the issue doesn’t qualify as bullying, other actions may be taken per the Student Code of Conduct.

Confidentiality

The District protects the privacy of those involved in the bullying report and investigation, with limited necessary disclosures.

Appeals

Students dissatisfied with the investigation results may appeal through designated procedures. (FNG (Local)).

Superintendent Contact Information

Superintendent – Aldine ISD

For more information

Key Takeaways for Understanding the Local District Policy on Students’ Rights, Complaints, and Grievances

*Please note this summary should be reviewed in conjunction with the full text of the local policy. The critical points highlighted below are meant to provide a brief outline of what you need to know in the immediate to best advocate for your child.

Notice to Students and Parents

This policy applies to complaints or grievances involving other students or complaints against teachers and school employees, ensuring fair resolution of concerns.

Guiding Principles

Informal Process

Students and parents should address concerns with the appropriate teacher, principal, or campus administrator as soon as possible for early resolution. Complaints involving a teacher should generally be discussed with the teacher before escalating to the principal. Informal resolutions are encouraged but do not extend deadlines unless agreed upon in writing.

Formal Process
  • If unresolved, complaints can be formally submitted in writing to the principal. Informal resolutions can still be sought even after filing a formal complaint. The policy does not create additional rights or require full hearings but ensures timely responses.
  • In the event that the remedy or remedies sought by a student or parent in the grievance are granted at one level, the student or parent shall not be permitted to appeal that issue further
Freedom from Retaliation

The District prohibits unlawful retaliation against students or parents who bring concerns or complaints.

Filing

Complaint forms or appeals can be submitted by hand-delivery, electronic communication, including fax and email, or U.S. Mail. Submissions must meet filing deadlines based on receipt or postmark dates.

Complaints and appeals under this policy shall be submitted in writing on a form provided by the District.

Copies of any documents that support the complaint should be attached to the complaint form. If the student or parent does not have copies of these documents, copies may be presented at the Level One conference. After the Level One conference, no new documents may be submitted by the student or parent unless the student or parent did not know the documents existed before the Level One conference.

REMINDER: Written complaints must be filed within 15 days of the date the student or parent first knew, or with reasonable diligence should have known, of the decision or action giving rise to the complaint or grievance.

For more information about complaint forms, please refer to the District’s website: Guidelines – Aldine ISD

Scheduling Conferences

The District will schedule conferences at mutually agreeable times. If the student/parent does not attend, the conference may proceed, or the complaint may be dismissed for lack of pursuit.

Response from the District

At Levels One and Two "response" shall mean written communication from the appropriate administrators to the student or parent. Responses may be hand-delivered, sent by electronic communication to the student's or parent's email address of record, or sent by U.S. Mail to the student's or parent's mailing address.

Days

"Days" refers to District business days. Filing day is "day zero," and timelines start the next business day.

Representative

Students or parents may designate a representative through written notice. Short notice to the District (less than three business days) may result in rescheduling. The District may involve legal counsel as needed. There is no requirement that a parent/student must have legal counsel.

Reasons for needing an educational advocate or attorney can vary including, but are not limited to:

  • Navigate discussions with the school
  • Suggest helpful accommodations
  • Ensure the school provides the best possible support for your child

Having this support can make it easier to understand educational terms and policies, as well as ensure that your child’s needs are met, and their rights are protected.

Consolidating Complaints

Complaints from related events must be addressed together. Repeated filings on the same issue are not allowed.

Untimely Filings

All time limits must be followed unless modified by mutual written consent. Late filings may result in dismissal with written notice and appeals on timeliness must be filed within ten District business days at the dismissal level.

Costs Incurred

Each party is responsible for covering their own expenses throughout the complaint process. This includes potential costs for legal representation, which can be significant and should be carefully evaluated before pursuing such an option.

Complaint and Appeal Forms

Forms must be complete and accompanied by supporting documents. New documents are only allowed if their existence was unknown before the Level One conference.

Complaint Form Filing Process

Level One
  • Filing Deadline: Submit the complaint form within 15 days of awareness of the issue. File with the Superintendent, who forwards it to the appropriate administrator.
  • Process
    • Administrator investigates and schedules a conference within 10 days of receiving the complaint.
    • Response Timeline: A written decision is provided within 10 days of the conference.

If the student or parent did not receive the relief requested at Level One or if the time for a response has expired, the student or parent may file an appeal of the Level One decision.

Level Two
  • Appeal Deadline: File a written appeal within 10 days of the Level One response or its deadline.
  • Process
    • The Level One administrator forwards the record to the Superintendent or designee.
    • A conference is scheduled within 10 days to address Level One issues.
    • Response Timeline: Written decision is issued within 10 days of the conference.
  • Record Maintenance: Recordings from Level One and Two conferences, if any, are retained.

If the student or parent did not receive the relief requested at Level Two or if the time for a response has expired, the student or parent may appeal the decision to the Board.

Level Three
  • Appeal Deadline: File a written appeal within 10 days of the Level Two response or its deadline.
  • Process
    • The Board reviews records from Levels One and Two. New evidence requires 3 days’ notice prior to the hearing.
    • Presentations are time-limited, with questioning by the Board allowed.
    • Decision Timeline: The Board may issue a decision by the next scheduled meeting or uphold the Level Two decision by default.
  • Recordings: All presentations and discussions are documented.

For more information

Example of FNG

screen shot of a blank school bullying complaint form
Key Takeaways for Understanding the Local District Policy on Student Welfare/Bullying

*Please note this summary should be reviewed in conjunction with the full text of the local policy. The critical points highlighted below are meant to provide a brief outline of what you need to know in the immediate to best advocate for your child.

Bullying Prohibited

The District forbids all forms of bullying, including cyberbullying, and prohibits retaliation against anyone involved in reporting or investigating bullying.

Retaliation Prohibited

Retaliation by students or employees against anyone involved in the complaint process is banned. Examples include threats or unjustified punishment but exclude minor annoyances.

False Claims

Students making intentional false claims about bullying face disciplinary action.

Timely Reporting

Bullying incidents should be reported as soon as possible to facilitate investigation and resolution.

Reporting Procedures

Student Reports
  • Students may report bullying to staff or anonymously under Superintendent-developed procedures.
  • Anonymous Link to report bullying should be available on the school website: Anonymous Alerts | Conroe ISD
Employee Reports

Staff must report suspected bullying to the principal.

Report Format

Reports can be verbal or written; verbal reports will be documented in writing.

Periodic Monitoring

The Superintendent monitors incident reports to assess trends and campus culture openness.

Notice of Report

Both the victim's and the alleged bully’s parents must notified – the victim’s parents within three business days after the incident report, and the alleged bully’s parents within a reasonable time

Prohibited Conduct

If the allegations also include harassment or discrimination, the investigation addresses both bullying and prohibited conduct.

Investigation of Report

An investigation must be conducted promptly. Interim measures (Stay-Away Agreement) may be taken, and a written report is produced within ten business days unless more time is needed.

A Stay-Away Agreement is a school-based alternative to a protective order, ensuring victim safety by listing conditions for the alleged bully while on school grounds or at events. Administered during a conference with the bully and their parent/guardian, it applies to bullying, harassment, or violence cases. The agreement may detail the incident, prohibited behaviors, schedule changes, disciplinary actions, and validity dates, requiring signatures from all parties.

Notice to Parents

Parents of all parties involved are notified if bullying is confirmed.

District Actions

Disciplinary Action

Appropriate measures align with the Student Code of Conduct.

Corrective Actions

Could include training programs, enhanced staff monitoring, or education efforts

Referrals to Freedom from Bullying District Committee

The principal shall refer a campus determination of a significant bullying incident to the Freedom from Bullying District Committee

Counseling

Counseling is offered to victims, bullies, and witnesses.

Transfers

Refers to policy FDB for transfer rules.

Improper Conduct

If the issue doesn’t qualify as bullying, other actions may be taken per the Student Code of Conduct.

Confidentiality

The District protects the privacy of those involved in the bullying report and investigation, with limited necessary disclosures.

Appeals

Students dissatisfied with the investigation results may appeal through designated procedures. (FNG (Local)).

Superintendent Contact Information

Superintendent | Conroe ISD

For more information

Key Takeaways for Understanding the Local District Policy on Students’ Rights, Complaints, and Grievances

*Please note this summary should be reviewed in conjunction with the full text of the local policy. The critical points highlighted below are meant to provide a brief outline of what you need to know in the immediate to best advocate for your child.

Notice to Students and Parents

This policy applies to complaints or grievances involving other students or complaints against teachers and school employees, ensuring fair resolution of concerns.

Guiding Principles

Informal Process

Students and parents should address concerns with the appropriate teacher, principal, or campus administrator as soon as possible for early resolution. Complaints involving a teacher should generally be discussed with the teacher before escalating to the principal. Informal resolutions are encouraged but do not extend deadlines unless agreed upon in writing.

Formal Process
  • If unresolved, complaints can be formally submitted in writing to the principal. Informal resolutions can still be sought even after filing a formal complaint. The policy does not create additional rights or require full hearings but ensures timely responses.
  • In the event that the remedy or remedies sought by a student or parent in the grievance are granted at one level, the student or parent shall not be permitted to appeal that issue further
Freedom from Retaliation

The District prohibits unlawful retaliation against students or parents who bring concerns or complaints.

Filing

Complaint forms or appeals can be submitted by hand-delivery, electronic communication, including fax and email, or U.S. Mail. Submissions must meet filing deadlines based on receipt or postmark dates.

Complaints and appeals under this policy shall be submitted in writing on a form provided by the District.

Copies of any documents that support the complaint should be attached to the complaint form. If the student or parent does not have copies of these documents, copies may be presented at the Level One conference. After the Level One conference, no new documents may be submitted by the student or parent unless the student or parent did not know the documents existed before the Level One conference.

REMINDER: Written complaints must be filed within 15 days of the date the student or parent first knew, or with reasonable diligence should have known, of the decision or action giving rise to the complaint or grievance.

For more information about complaint forms, please refer to the District’s website: Complaints & Grievances | Conroe ISD

Scheduling Conferences

The District will schedule conferences at mutually agreeable times. If the student/parent does not attend, the conference may proceed, or the complaint may be dismissed for lack of pursuit.

Response from the District

At Levels One and Two "response" shall mean written communication from the appropriate administrators to the student or parent. Responses may be hand-delivered, sent by electronic communication to the student's or parent's email address of record, or sent by U.S. Mail to the student's or parent's mailing address.

Days

"Days" refers to District business days. Filing day is "day zero," and timelines start the next business day.

Representative

Students or parents may designate a representative through written notice. Short notice to the District (less than three business days) may result in rescheduling. The District may involve legal counsel as needed. There is no requirement that a parent/student must have legal counsel.

Reasons for needing an educational advocate or attorney can vary including, but are not limited to:

  • Navigate discussions with the school
  • Suggest helpful accommodations
  • Ensure the school provides the best possible support for your child

Having this support can make it easier to understand educational terms and policies, as well as ensure that your child’s needs are met, and their rights are protected.

Consolidating Complaints

Complaints from related events must be addressed together. Repeated filings on the same issue are not allowed.

Untimely Filings

All time limits must be followed unless modified by mutual written consent. Late filings may result in dismissal with written notice and appeals on timeliness must be filed within ten District business days at the dismissal level.

Costs Incurred

Each party is responsible for covering their own expenses throughout the complaint process. This includes potential costs for legal representation, which can be significant and should be carefully evaluated before pursuing such an option.

Complaint and Appeal Forms

Forms must be complete and accompanied by supporting documents. New documents are only allowed if their existence was unknown before the Level One conference.

Complaint Form Filing Process

Level One
  • Filing Deadline: Submit the complaint form to the District's legal office within 15 days of knowing the issue.
  • Process
    • The hearing officer investigates and schedules a conference within 10 days.
    • Response Timeline: A written decision is provided within 10 days of the conference.

If the student or parent did not receive the relief requested at Level One or if the time for a response has expired, the student or parent may file an appeal of the Level One decision.

Level Two
  • Appeal Deadline: Submit a written appeal within 10 days of the Level One response or its deadline.
  • Process
    • The Level One hearing officer forwards the record to the legal office and Level Two hearing officer.
    • A conference is scheduled within 10 days to review Level One issues.
    • Response Timeline: A written decision is issued within 10 days of the conference.
  • Recordings: Recordings of Level One and Two conferences, if any, are retained.

If the student or parent did not receive the relief requested at Level Two or if the time for a response has expired, the student or parent may appeal the decision to the Board.

Level Three
  • Appeal Deadline: File a written appeal with the District's legal office within 10 days of the Level Two response or its deadline.
  • Process
    • The Board reviews Level Two records. New evidence requires at least 3 days' prior notice.
    • Presentations are time-limited, allowing rebuttals and Board questioning.
    • Decision Timeline: The Board may issue a decision by the next scheduled meeting. Lack of response upholds the Level Two decision.
  • Recordings: The Board meeting is documented via audio, video, or court reporter.

For more information

Example of FNG

screen shot of a blank school bullying complaint form
Key Takeaways for Understanding the Local District Policy on Student Welfare/Bullying

*Please note this summary should be reviewed in conjunction with the full text of the local policy. The critical points highlighted below are meant to provide a brief outline of what you need to know in the immediate to best advocate for your child.

Bullying Prohibited

The District forbids all forms of bullying, including cyberbullying, and prohibits retaliation against anyone involved in reporting or investigating bullying.

Retaliation Prohibited

Retaliation by students or employees against anyone involved in the complaint process is banned. Examples include threats or unjustified punishment but exclude minor annoyances.

False Claims

Students making intentional false claims about bullying face disciplinary action.

Timely Reporting

Bullying incidents should be reported as soon as possible to facilitate investigation and resolution.

Reporting Procedures

Student Reports
  • Students may report bullying to staff or anonymously under Superintendent-developed procedures.
  • Anonymous Link to report bullying should be available on the school website: Cy-Fair Tipline - Cypress Fairbanks ISD
Employee Reports

Staff must report suspected bullying to the principal.

Report Format

Reports can be verbal or written; verbal reports will be documented in writing.

Periodic Monitoring

The Superintendent monitors incident reports to assess trends and campus culture openness.

Notice of Report

Both the victim's and the alleged bully’s parents must notified – the victim’s parents within three business days after the incident report, and the alleged bully’s parents within a reasonable time.

Prohibited Conduct

If the allegations also include harassment or discrimination, the investigation addresses both bullying and prohibited conduct.

Investigation of Report

An investigation must be conducted promptly. Interim measures (Stay-Away Agreement) may be taken, and a written report is produced within ten business days unless more time is needed.

A Stay-Away Agreement is a school-based alternative to a protective order, ensuring victim safety by listing conditions for the alleged bully while on school grounds or at events. Administered during a conference with the bully and their parent/guardian, it applies to bullying, harassment, or violence cases. The agreement may detail the incident, prohibited behaviors, schedule changes, disciplinary actions, and validity dates, requiring signatures from all parties.

Notice to Parents

Parents of all parties involved are notified if bullying is confirmed.

District Actions

Disciplinary Action

Appropriate measures align with the Student Code of Conduct.

Corrective Actions

Could include training programs, enhanced staff monitoring, or education efforts

Referrals to Freedom from Bullying District Committee

The principal shall refer a campus determination of a significant bullying incident to the Freedom from Bullying District Committee

Counseling

Counseling is offered to victims, bullies, and witnesses.

Transfers

Refers to policy FDB for transfer rules.

Improper Conduct

If the issue doesn’t qualify as bullying, other actions may be taken per the Student Code of Conduct.

Confidentiality

The District protects the privacy of those involved in the bullying report and investigation, with limited necessary disclosures.

Appeals

Students dissatisfied with the investigation results may appeal through designated procedures. (FNG (Local)).

Superintendent Contact Information

Administrative Staff Directory - Cypress Fairbanks ISD

For more information

Key Takeaways for Understanding the Local District Policy on Students’ Rights, Complaints, and Grievances

*Please note this summary should be reviewed in conjunction with the full text of the local policy. The critical points highlighted below are meant to provide a brief outline of what you need to know in the immediate to best advocate for your child.

Notice to Students and Parents

This policy applies to complaints or grievances involving other students or complaints against teachers and school employees, ensuring fair resolution of concerns.

Guiding Principles

Informal Process

Students and parents should address concerns with the appropriate teacher, principal, or campus administrator as soon as possible for early resolution. Complaints involving a teacher should generally be discussed with the teacher before escalating to the principal. Informal resolutions are encouraged but do not extend deadlines unless agreed upon in writing.

Formal Process
  • If unresolved, complaints can be formally submitted in writing to the principal. Informal resolutions can still be sought even after filing a formal complaint. The policy does not create additional rights or require full hearings but ensures timely responses.
  • In the event that the remedy or remedies sought by a student or parent in the grievance are granted at one level, the student or parent shall not be permitted to appeal that issue further
Freedom from Retaliation

The District prohibits unlawful retaliation against students or parents who bring concerns or complaints.

Filing

Complaint forms or appeals can be submitted by hand-delivery, electronic communication, including fax and email, or U.S. Mail. Submissions must meet filing deadlines based on receipt or postmark dates.

Complaints and appeals under this policy shall be submitted in writing on a form provided by the District.

Copies of any documents that support the complaint should be attached to the complaint form. If the student or parent does not have copies of these documents, copies may be presented at the Level One conference. After the Level One conference, no new documents may be submitted by the student or parent unless the student or parent did not know the documents existed before the Level One conference.

REMINDER: Written complaints must be filed within 15 days of the date the student or parent first knew, or with reasonable diligence should have known, of the decision or action giving rise to the complaint or grievance.

Complaint Form

For more information about complaint forms, please refer to the District’s website

Scheduling Conferences

The District will schedule conferences at mutually agreeable times. If the student/parent does not attend, the conference may proceed, or the complaint may be dismissed for lack of pursuit.

Response from the District

At Levels One, Two, and Three "response" shall mean written communication from the appropriate administrators to the student or parent. Responses may be hand-delivered, sent by electronic communication to the student's or parent's email address of record, or sent by U.S. Mail to the student's or parent's mailing address.

Days

"Days" refers to District business days. Filing day is "day zero," and timelines start the next business day.

Representative

Students or parents may designate a representative through written notice. Short notice to the District (less than three business days) may result in rescheduling. The District may involve legal counsel as needed. There is no requirement that a parent/student must have legal counsel.

Reasons for needing an educational advocate or attorney can vary including, but are not limited to:

  • Navigate discussions with the school
  • Suggest helpful accommodations
  • Ensure the school provides the best possible support for your child

Having this support can make it easier to understand educational terms and policies, as well as ensure that your child’s needs are met, and their rights are protected.

Consolidating Complaints

Complaints from related events must be addressed together. Repeated filings on the same issue are not allowed.

Untimely Filings

All time limits must be followed unless modified by mutual written consent. Late filings may result in dismissal with written notice and appeals on timeliness must be filed within ten District business days at the dismissal level.

Costs Incurred

Each party is responsible for covering their own expenses throughout the complaint process. This includes potential costs for legal representation, which can be significant and should be carefully evaluated before pursuing such an option.

Complaint and Appeal Forms

Forms must be complete and accompanied by supporting documents. New documents are only allowed if their existence was unknown before the Level One conference.

Complaint Form Filing Process

Level One
  • Filing Deadline: File within 15 days of knowing the issue. Submit to the lowest-level administrator, typically the campus principal. If only the Superintendent can resolve it, proceed to Level Two.
  • Process
    • Administrator investigates and schedules a conference within 10 days of receiving the complaint.
    • Response Timeline: Written decision is provided within 10 days of the conference.
  • Special Cases: Misfiled complaints must be forwarded immediately.

If the student or parent did not receive the relief requested at Level One or if the time for a response has expired, the student or parent may request a conference with the appropriate central office administrator.

Level Two
  • Appeal Deadline: Submit a written appeal within 10 days of the Level One response or its deadline.
  • Process
    • Level One administrator forwards the record to the appropriate central office administrator.
    • A conference is scheduled within 10 days, focusing on Level One issues.
    • Response Timeline: Written decision issued within 10 days of the conference.
  • Recordings: Recordings of Level One and Two conferences, if any, are maintained.

If the student or parent did not receive the relief requested at Level Two or if the time for a response has expired, the student or parent may request a conference with the Superintendent or designee to appeal the Level Two decision.

Level Three
  • Appeal Deadline: File an appeal within 10 days of the Level Two response or its deadline.
  • Process
    • Level Two administrator forwards the record to the Superintendent or designee.
    • A conference is scheduled within 10 days to address Level One and Two issues.
    • Response Timeline: Written decision issued within 10 days of the conference.

If the parent or student did not receive the relief requested at Level Three or if the time for a response expired, the parent or student may appeal the decision to the Board.

Level Four
  • Appeal Deadline: Submit to the Board within 10 days of the Level Three response or its deadline.
  • Process
    • Board reviews Level Three records; new evidence requires three days' notice.
    • Presentations are time-limited and address Level Three issues.
    • Decision Timeline: Decision by the next scheduled meeting or default to Level Three decision.
  • Recordings: All presentations and discussions are documented

For more information

Example of FNG

screen shot of a blank school bullying complaint form
Key Takeaways for Understanding the Local District Policy on Student Welfare/Bullying

*Please note this summary should be reviewed in conjunction with the full text of the local policy. The critical points highlighted below are meant to provide a brief outline of what you need to know in the immediate to best advocate for your child.

Bullying Prohibited

The District forbids all forms of bullying, including cyberbullying, and prohibits retaliation against anyone involved in reporting or investigating bullying.

Retaliation Prohibited

Retaliation by students or employees against anyone involved in the complaint process is banned. Examples include threats or unjustified punishment but exclude minor annoyances.

False Claims

Students making intentional false claims about bullying face disciplinary action.

Timely Reporting

Bullying incidents should be reported as soon as possible to facilitate investigation and resolution.

Reporting Procedures

Student Reports
  • Students may report bullying to staff or anonymously under Superintendent-developed procedures.
  • Anonymous Link to report bullying should be available on the school website: Student Affairs / Reporting Bullying
Employee Reports

Staff must report suspected bullying to the principal.

Report Format

Reports can be verbal or written; verbal reports will be documented in writing.

Periodic Monitoring

The Superintendent monitors incident reports to assess trends and campus culture openness.

Notice of Report

Both the victim's and the alleged bully’s parents must notified – the victim’s parents within three business days after the incident report, and the alleged bully’s parents within a reasonable time

Prohibited Conduct

If the allegations also include harassment or discrimination, the investigation addresses both bullying and prohibited conduct.

Investigation of Report

An investigation must be conducted promptly. Interim measures (Stay-Away Agreement) may be taken, and a written report is produced within five business days unless more time is needed.

A Stay-Away Agreement is a school-based alternative to a protective order, ensuring victim safety by listing conditions for the alleged bully while on school grounds or at events. Administered during a conference with the bully and their parent/guardian, it applies to bullying, harassment, or violence cases. The agreement may detail the incident, prohibited behaviors, schedule changes, disciplinary actions, and validity dates, requiring signatures from all parties.

Notice to Parents

Parents of all parties involved are notified if bullying is confirmed.

District Actions

Disciplinary Action

Appropriate measures align with the Student Code of Conduct.

Corrective Actions

Could include training programs, enhanced staff monitoring, or education efforts

Referrals to Freedom from Bullying District Committee

The principal shall refer a campus determination of a significant bullying incident to the Freedom from Bullying District Committee

Counseling

Counseling is offered to victims, bullies, and witnesses.

Transfers

Refers to policy FDB for transfer rules.

Improper Conduct

If the issue doesn’t qualify as bullying, other actions may be taken per the Student Code of Conduct.

Confidentiality

The District protects the privacy of those involved in the bullying report and investigation, with limited necessary disclosures.

Appeals

Students dissatisfied with the investigation results may appeal through designated procedures. (FNG (Local)).

Superintendent Contact Information

Superintendent / Superintendent

For more information

Key Takeaways for Understanding the Local District Policy on Students’ Rights, Complaints, and Grievances

*Please note this summary should be reviewed in conjunction with the full text of the local policy. The critical points highlighted below are meant to provide a brief outline of what you need to know in the immediate to best advocate for your child.

Notice to Students and Parents

This policy applies to complaints or grievances involving other students or complaints against teachers and school employees, ensuring fair resolution of concerns.

Guiding Principles

Informal Process

Students and parents should address concerns with the appropriate teacher, principal, or campus administrator as soon as possible for early resolution. Complaints involving a teacher should generally be discussed with the teacher before escalating to the principal. Informal resolutions are encouraged but do not extend deadlines unless agreed upon in writing.

Formal Process
  • If unresolved, complaints can be formally submitted in writing to the principal. Informal resolutions can still be sought even after filing a formal complaint. The policy does not create additional rights or require full hearings but ensures timely responses.
  • In the event that the remedy or remedies sought by a student or parent in the grievance are granted at one level, the student or parent shall not be permitted to appeal that issue further
Freedom from Retaliation

The District prohibits unlawful retaliation against students or parents who bring concerns or complaints.

Filing

Complaint forms or appeals can be submitted by hand-delivery, electronic communication, including fax and email, or U.S. Mail. Submissions must meet filing deadlines based on receipt or postmark dates.

Complaints and appeals under this policy shall be submitted in writing on a form provided by the District.

Copies of any documents that support the complaint should be attached to the complaint form. If the student or parent does not have copies of these documents, copies may be presented at the Level One conference. After the Level One conference, no new documents may be submitted by the student or parent unless the student or parent did not know the documents existed before the Level One conference.

REMINDER: Written complaints must be filed within 15 days of the date the student or parent first knew, or with reasonable diligence should have known, of the decision or action giving rise to the complaint or grievance.

Complaint Form

For more information about complaint forms, please refer to the District’s website:

Scheduling Conferences

The District will schedule conferences at mutually agreeable times. If the student/parent does not attend, the conference may proceed, or the complaint may be dismissed for lack of pursuit.

Response from the District

At Levels One and Two "response" shall mean written communication from the appropriate administrators to the student or parent. Responses may be hand-delivered, sent by electronic communication to the student's or parent's email address of record, or sent by U.S. Mail to the student's or parent's mailing address.

Days

"Days" refers to District business days. Filing day is "day zero," and timelines start the next business day.

Representative

Students or parents may designate a representative through written notice. Short notice to the District (less than three business days) may result in rescheduling. The District may involve legal counsel as needed. There is no requirement that a parent/student must have legal counsel.

Reasons for needing an educational advocate or attorney can vary including, but are not limited to:

  • Navigate discussions with the school
  • Suggest helpful accommodations
  • Ensure the school provides the best possible support for your child

Having this support can make it easier to understand educational terms and policies, as well as ensure that your child’s needs are met, and their rights are protected.

Consolidating Complaints

Complaints from related events must be addressed together. Repeated filings on the same issue are not allowed.

Untimely Filings

All time limits must be followed unless modified by mutual written consent. Late filings may result in dismissal with written notice and appeals on timeliness must be filed within ten District business days at the dismissal level.

Costs Incurred

Each party is responsible for covering their own expenses throughout the complaint process. This includes potential costs for legal representation, which can be significant and should be carefully evaluated before pursuing such an option.

Complaint and Appeal Forms

Forms must be complete and accompanied by supporting documents. New documents are only allowed if their existence was unknown before the Level One conference.

Complaint Form Filing Process

Level One
  • Filing Deadline: Submit the complaint form to the DSA within 10 days of awareness of the issue.
  • Process
    • The DSA forwards the form to the appropriate administrator, who investigates and schedules a conference within 10 days.
    • For prohibited conduct complaints, the administrator may allow witnesses.
    • Response Timeline: Written decision is issued within 10 days of the conference..

If the student or parent did not receive the relief requested at Level One or if the time for a response has expired, the student or parent may file an appeal of the Level One decision.

Level Two
  • Appeal Deadline: File a written appeal to the DSA within 10 days of the Level One response or its deadline.
  • Process
    • The DSA forwards the Level One record to the Level Two administrator.
    • A conference is scheduled within 10 days, limited to Level One issues.
    • Response Timeline: Written decision issued within 10 days of the conference.
  • Recordings: Conferences at Level One and Two are recorded and maintained.

If the student or parent did not receive the relief requested at Level Two or if the time for a response has expired, the student or parent may appeal the decision to the Board, or at the Board's discretion, to a designated hearing officer who shall, in turn, make a written recommendation to the Board.

Level Three
  • Appeal Deadline: File a written appeal to the DSA within 10 days of the Level Two response or its deadline.
  • Process
    • The Board hears the appeal or assigns a hearing officer to recommend a decision.
    • If the Board hears the appeal:
      • Records are provided 5 days prior.
      • Evidence: New evidence requires 3 days' prior notice.
      • Presentations include equal time for all parties, with questioning by the Board.
      • Decision Timeline: Decision issued orally or in writing by the next meeting, or the Level Two decision is upheld.
    • If a hearing officer is assigned:
      • A written recommendation is prepared for Board review, with opportunities for responses at the meeting.
      • The Board may accept, reject, or modify the recommendation.
  • Recordings: All proceedings are documented.

For more information

Example of FNG

screen shot of a blank school bullying complaint form
Key Takeaways for Understanding the Local District Policy on Student Welfare/Bullying

*Please note this summary should be reviewed in conjunction with the full text of the local policy. The critical points highlighted below are meant to provide a brief outline of what you need to know in the immediate to best advocate for your child.

Bullying Prohibited

The District forbids all forms of bullying, including cyberbullying, and prohibits retaliation against anyone involved in reporting or investigating bullying.

Retaliation Prohibited

Retaliation by students or employees against anyone involved in the complaint process is banned. Examples include threats or unjustified punishment but exclude minor annoyances.

False Claims

Students making intentional false claims about bullying face disciplinary action.

Timely Reporting

Bullying incidents should be reported as soon as possible to facilitate investigation and resolution.

Reporting Procedures

Student Reports
  • Students may report bullying to staff or anonymously under Superintendent-developed procedures.
  • Anonymous Link to report bullying should be available on the school website: How to Report Alleged Bullying Conduct
Employee Reports

Staff must report suspected bullying to the principal.

Report Format

Reports can be verbal or written; verbal reports will be documented in writing.

Periodic Monitoring

The Superintendent monitors incident reports to assess trends and campus culture openness.

Notice of Report

Both the victim's and the alleged bully’s parents must notified – the victim’s parents within 24 hours after the incident report, and the alleged bully’s parents within a reasonable time

Prohibited Conduct

If the allegations also include harassment or discrimination, the investigation addresses both bullying and prohibited conduct.

Investigation of Report

An investigation must be conducted promptly. Interim measures (Stay-Away Agreement) may be taken, and a written report is produced within ten business days unless more time is needed.

A Stay-Away Agreement is a school-based alternative to a protective order, ensuring victim safety by listing conditions for the alleged bully while on school grounds or at events. Administered during a conference with the bully and their parent/guardian, it applies to bullying, harassment, or violence cases. The agreement may detail the incident, prohibited behaviors, schedule changes, disciplinary actions, and validity dates, requiring signatures from all parties.

Notice to Parents

Parents of all parties involved are notified if bullying is confirmed.

District Actions

Disciplinary Action

Appropriate measures align with the Student Code of Conduct.

Corrective Actions

Could include training programs, enhanced staff monitoring, or education efforts

Referrals to Freedom from Bullying District Committee

The principal shall refer a campus determination of a significant bullying incident to the Freedom from Bullying District Committee

Counseling

Counseling is offered to victims, bullies, and witnesses.

Transfers

Refers to policy FDB for transfer rules.

Improper Conduct

If the issue doesn’t qualify as bullying, other actions may be taken per the Student Code of Conduct.

Confidentiality

The District protects the privacy of those involved in the bullying report and investigation, with limited necessary disclosures.

Appeals

Students dissatisfied with the investigation results may appeal through designated procedures. (FNG (Local)).

Superintendent Contact Information: HISD Contact Information

For more information

Key Takeaways for Understanding the Local District Policy on Students’ Rights, Complaints, and Grievances

*Please note this summary should be reviewed in conjunction with the full text of the local policy. The critical points highlighted below are meant to provide a brief outline of what you need to know in the immediate to best advocate for your child.

Notice to Students and Parents

This policy applies to complaints or grievances involving other students or complaints against teachers and school employees, ensuring fair resolution of concerns.

Guiding Principles

Informal Process

Students and parents should address concerns with the appropriate teacher, principal, or campus administrator as soon as possible for early resolution. Complaints involving a teacher should generally be discussed with the teacher before escalating to the principal. Informal resolutions are encouraged but do not extend deadlines unless agreed upon in writing.

Formal Process
  • If unresolved, complaints can be formally submitted in writing to the principal. Informal resolutions can still be sought even after filing a formal complaint. The policy does not create additional rights or require full hearings but ensures timely responses.
  • In the event that the remedy or remedies sought by a student or parent in the grievance are granted at one level, the student or parent shall not be permitted to appeal that issue further
Freedom from Retaliation

The District prohibits unlawful retaliation against students or parents who bring concerns or complaints.

Filing

Complaint forms or appeals can be submitted by hand-delivery, electronic communication, including fax and email, or U.S. Mail. Submissions must meet filing deadlines based on receipt or postmark dates.

Complaints and appeals under this policy shall be submitted in writing on a form provided by the District.

Copies of any documents that support the complaint should be attached to the complaint form. If the student or parent does not have copies of these documents, copies may be presented at the Level One conference. After the Level One conference, no new documents may be submitted by the student or parent unless the student or parent did not know the documents existed before the Level One conference.

REMINDER: Written complaints must be filed within 15 days of the date the student or parent first knew, or with reasonable diligence should have known, of the decision or action giving rise to the complaint or grievance.

Complaint Form

For more information about complaint forms, please refer to the District’s website

Withdrawal

A grievant may withdraw a dispute at any time. Once withdrawn, a dispute may not be reopened.

Scheduling Conferences

The District will schedule conferences at mutually agreeable times. If the student/parent does not attend, the conference may proceed, or the complaint may be dismissed for lack of pursuit.

Response from the District

At Levels One and Two "response" shall mean written communication from the appropriate administrators to the student or parent. Responses may be hand-delivered, sent by electronic communication to the student's or parent's email address of record, or sent by U.S. Mail to the student's or parent's mailing address.

Days

"Days" refers to District business days. Filing day is "day zero," and timelines start the next business day.

Representative

Students or parents may designate a representative through written notice. Short notice to the District (less than three business days) may result in rescheduling. The District may involve legal counsel as needed. There is no requirement that a parent/student must have legal counsel.

Reasons for needing an educational advocate or attorney can vary including, but are not limited to:

  • Navigate discussions with the school
  • Suggest helpful accommodations
  • Ensure the school provides the best possible support for your child

Having this support can make it easier to understand educational terms and policies, as well as ensure that your child’s needs are met, and their rights are protected.

Consolidating Complaints

Complaints from related events must be addressed together. Repeated filings on the same issue are not allowed.

Untimely Filings

All time limits must be followed unless modified by mutual written consent. Late filings may result in dismissal with written notice and appeals on timeliness must be filed within ten District business days at the dismissal level.

Costs Incurred

Each party is responsible for covering their own expenses throughout the complaint process. This includes potential costs for legal representation, which can be significant and should be carefully evaluated before pursuing such an option.

Complaint and Appeal Forms

Forms must be complete and accompanied by supporting documents. New documents are only allowed if their existence was unknown before the Level One conference.

Complaint Form Filing Process

Level One

Filing Deadline: File a complaint within 15 days of awareness of the issue. Submit to the lowest-level administrator, usually the campus principal. If only the Superintendent can address the issue, proceed to Level Two.

  • Process
    • Administrator investigates and schedules a conference within 10 days of receiving the complaint.
    • Response Timeline: A written decision is issued within 10 days of the conference.
  • Special Cases: If misfiled, the receiving administrator must forward the complaint immediately.

If the student or parent did not receive the relief requested at Level One or if the time for a response has expired, the student or parent may request a conference with the Superintendent or designee to appeal the Level One decision.

Level Two
  • Appeal Deadline: Submit a written appeal within 10 days of the Level One response or its deadline.
  • Process
    • The Level One administrator forwards the record to the Superintendent or designee.
    • A hearing is scheduled within 10 days, addressing issues from Level One. The conference is non-evidentiary; both parties present their concerns, witnesses, and documentation within equal time limits.
    • Response Timeline: A decision is provided within 10 days of receiving the court transcript unless otherwise agreed.
    • Participation: Grievants must attend or obtain prior approval for a representative; failure to do so results in dismissal.

If the student or parent did not receive the relief requested at Level Two or if the time for a response has expired, the student or parent may appeal the decision to the Board.

Level Three
  • Appeal Deadline: File an appeal to the Board within 10 days of the Level Two response or its deadline.
  • Process
    • The Board reviews Level Two records, including a transcript of the hearing.
    • Evidence: New evidence requires three days’ notice to all parties.
    • Presentations include equal time for both sides, with questioning allowed by the Board.
    • Decision Timeline: The Board may decide by the next scheduled meeting or uphold the Level Two decision if no decision is made.
  • Recordings: The hearing is documented via audio, video, or court reporter.

For more information

Example of FNG

screen shot of a blank school bullying complaint form
Key Takeaways for Understanding the Local District Policy on Student Welfare/Bullying

*Please note this summary should be reviewed in conjunction with the full text of the local policy. The critical points highlighted below are meant to provide a brief outline of what you need to know in the immediate to best advocate for your child.

Bullying Prohibited

The District forbids all forms of bullying, including cyberbullying, and prohibits retaliation against anyone involved in reporting or investigating bullying.

Retaliation Prohibited

Retaliation by students or employees against anyone involved in the complaint process is banned. Examples include threats or unjustified punishment but exclude minor annoyances.

False Claims

Students making intentional false claims about bullying face disciplinary action.

Timely Reporting

Bullying incidents should be reported as soon as possible to facilitate investigation and resolution.

Reporting Procedures

Student Reports
  • Students may report bullying to staff or anonymously under Superintendent-developed procedures.
  • Anonymous Link to report bullying should be available on the school website: Counselor / Bullying & Speak Up Reporting
Employee Reports

Staff must report suspected bullying to the principal.

Report Format

Reports can be verbal or written; verbal reports will be documented in writing.

Periodic Monitoring

The Superintendent monitors incident reports to assess trends and campus culture openness.

Notice of Report

Both the victim's and the alleged bully’s parents must notified – the victim’s parents within three business days after the incident report, and the alleged bully’s parents within a reasonable time.

Prohibited Conduct

If the allegations also include harassment or discrimination, the investigation addresses both bullying and prohibited conduct.

Investigation of Report

An investigation must be conducted promptly. Interim measures (Stay-Away Agreement) may be taken, and a written report is produced within ten business days unless more time is needed.

A Stay-Away Agreement is a school-based alternative to a protective order, ensuring victim safety by listing conditions for the alleged bully while on school grounds or at events. Administered during a conference with the bully and their parent/guardian, it applies to bullying, harassment, or violence cases. The agreement may detail the incident, prohibited behaviors, schedule changes, disciplinary actions, and validity dates, requiring signatures from all parties.

Notice to Parents

Parents of all parties involved are notified if bullying is confirmed.

District Actions

Disciplinary Action

Appropriate measures align with the Student Code of Conduct.

Corrective Actions

Could include training programs, enhanced staff monitoring, or education efforts

Referrals to Freedom from Bullying District Committee

The principal shall refer a campus determination of a significant bullying incident to the Freedom from Bullying District Committee

Counseling

Counseling is offered to victims, bullies, and witnesses.

Transfers

Refers to policy FDB for transfer rules.

Improper Conduct

If the issue doesn’t qualify as bullying, other actions may be taken per the Student Code of Conduct.

Confidentiality

The District protects the privacy of those involved in the bullying report and investigation, with limited necessary disclosures.

Appeals

Students dissatisfied with the investigation results may appeal through designated procedures. (FNG (Local)).

Superintendent Contact Information

Superintendent / Home

For more information

Key Takeaways for Understanding the Local District Policy on Students’ Rights, Complaints, and Grievances

*Please note this summary should be reviewed in conjunction with the full text of the local policy. The critical points highlighted below are meant to provide a brief outline of what you need to know in the immediate to best advocate for your child.

Notice to Students and Parents

This policy applies to complaints or grievances involving other students or complaints against teachers and school employees, ensuring fair resolution of concerns.

Guiding Principles

Informal Process

Students and parents should address concerns with the appropriate teacher, principal, or campus administrator as soon as possible for early resolution. Complaints involving a teacher should generally be discussed with the teacher before escalating to the principal. Informal resolutions are encouraged but do not extend deadlines unless agreed upon in writing.

Formal Process
  • If unresolved, complaints can be formally submitted in writing to the principal. Informal resolutions can still be sought even after filing a formal complaint. The policy does not create additional rights or require full hearings but ensures timely responses.
  • In the event that the remedy or remedies sought by a student or parent in the grievance are granted at one level, the student or parent shall not be permitted to appeal that issue further
Freedom from Retaliation

The District prohibits unlawful retaliation against students or parents who bring concerns or complaints.

Filing

Complaint forms or appeals can be submitted by hand-delivery, electronic communication, including fax and email, or U.S. Mail. Submissions must meet filing deadlines based on receipt or postmark dates.

Complaints and appeals under this policy shall be submitted in writing on a form provided by the District.

Copies of any documents that support the complaint should be attached to the complaint form. If the student or parent does not have copies of these documents, copies may be presented at the Level One conference. After the Level One conference, no new documents may be submitted by the student or parent unless the student or parent did not know the documents existed before the Level One conference.

REMINDER: Written complaints must be filed within 15 days of the date the student or parent first knew, or with reasonable diligence should have known, of the decision or action giving rise to the complaint or grievance.

For more information about complaint forms, please refer to the District’s website: Board / Board Policy Manual

Scheduling Conferences

The District will schedule conferences at mutually agreeable times. If the student/parent does not attend, the conference may proceed, or the complaint may be dismissed for lack of pursuit.

Response from the District

At Levels One and Two "response" shall mean written communication from the appropriate administrators to the student or parent. Responses may be hand-delivered, sent by electronic communication to the student's or parent's email address of record, or sent by U.S. Mail to the student's or parent's mailing address.

Days

"Days" refers to District business days. Filing day is "day zero," and timelines start the next business day.

Representative

Students or parents may designate a representative through written notice. Short notice to the District (less than three business days) may result in rescheduling. The District may involve legal counsel as needed. There is no requirement that a parent/student must have legal counsel.

Reasons for needing an educational advocate or attorney can vary including, but are not limited to:

  • Navigate discussions with the school
  • Suggest helpful accommodations
  • Ensure the school provides the best possible support for your child

Having this support can make it easier to understand educational terms and policies, as well as ensure that your child’s needs are met, and their rights are protected.

Consolidating Complaints

Complaints from related events must be addressed together. Repeated filings on the same issue are not allowed.

Untimely Filings

All time limits must be followed unless modified by mutual written consent. Late filings may result in dismissal with written notice and appeals on timeliness must be filed within ten District business days at the dismissal level.

Costs Incurred

Each party is responsible for covering their own expenses throughout the complaint process. This includes potential costs for legal representation, which can be significant and should be carefully evaluated before pursuing such an option.

Complaint and Appeal Forms

Forms must be complete and accompanied by supporting documents. New documents are only allowed if their existence was unknown before the Level One conference.

Complaint Form Filing Process

Level One
  • Filing Deadline: File within 15 days of knowing the issue. Submit to the lowest-level administrator, usually the campus principal. If only the Superintendent can resolve it, proceed to Level Two.
  • Process
    • Administrator investigates and schedules a conference within 10 days of receiving the complaint.
    • Response Timeline: Written decision is issued within 10 days of the conference.
  • Special Cases: Misfiled complaints must be forwarded immediately.

If the student or parent did not receive the relief requested at Level One or if the time for a response has expired, the student or parent may request a conference through the office of the general counsel or designee to appeal the Level One decision.

Level Two
  • Appeal Deadline: Submit a written appeal within 10 days of the Level One response or its deadline.
  • Process
    • Level One administrator forwards the record to the general counsel or designee.
    • A conference is scheduled within 10 days, focusing on Level One issues.
    • Response Timeline: Written decision issued within 10 days of the conference.
  • Recordings: Recordings of Level One and Two conferences, if any, are maintained.

If the student or parent did not receive the relief requested at Level Two or if the time for a response has expired, the student or parent may appeal the decision to the Board.

Level Three
  • Appeal Deadline: File an appeal within 10 days of the Level Two response or its deadline.
  • Process
    • General counsel provides the Board with Level Two records.
    • Evidence: New evidence requires three days’ notice before the hearing.
    • Presentations include equal time for both parties, with questioning allowed by the Board.
    • Decision Timeline: Decision may be issued orally or in writing by the next Board meeting. Lack of response upholds the Level Two decision.
  • Recordings: Presentations are documented via audio, video, or court reporter.

For more information

Example of FNG

screen shot of a blank school bullying complaint form
Key Takeaways for Understanding the Local District Policy on Student Welfare/Bullying

*Please note this summary should be reviewed in conjunction with the full text of the local policy. The critical points highlighted below are meant to provide a brief outline of what you need to know in the immediate to best advocate for your child.

Bullying Prohibited

The District forbids all forms of bullying, including cyberbullying, and prohibits retaliation against anyone involved in reporting or investigating bullying.

Retaliation Prohibited

Retaliation by students or employees against anyone involved in the complaint process is banned. Examples include threats or unjustified punishment but exclude minor annoyances.

False Claims

Students making intentional false claims about bullying face disciplinary action.

Timely Reporting

Bullying incidents should be reported as soon as possible to facilitate investigation and resolution.

Reporting Procedures

Student Reports
Employee Reports

Staff must report suspected bullying to the principal.

Report Format

Reports can be verbal or written; verbal reports will be documented in writing.

Periodic Monitoring

The Superintendent monitors incident reports to assess trends and campus culture openness.

Notice of Report

Both the victim's and the alleged bully’s parents must notified – the victim’s parents within three business days after the incident report, and the alleged bully’s parents within a reasonable time

Prohibited Conduct

If the allegations also include harassment or discrimination, the investigation addresses both bullying and prohibited conduct.

Investigation of Report

An investigation must be conducted promptly. Interim measures (Stay-Away Agreement) may be taken, and a written report is produced within ten business days unless more time is needed.

A Stay-Away Agreement is a school-based alternative to a protective order, ensuring victim safety by listing conditions for the alleged bully while on school grounds or at events. Administered during a conference with the bully and their parent/guardian, it applies to bullying, harassment, or violence cases. The agreement may detail the incident, prohibited behaviors, schedule changes, disciplinary actions, and validity dates, requiring signatures from all parties.

Notice to Parents

Parents of all parties involved are notified if bullying is confirmed.

District Actions

Disciplinary Action

Appropriate measures align with the Student Code of Conduct.

Corrective Actions

Could include training programs, enhanced staff monitoring, or education efforts

Referrals to Freedom from Bullying District Committee

The principal shall refer a campus determination of a significant bullying incident to the Freedom from Bullying District Committee

Counseling

Counseling is offered to victims, bullies, and witnesses.

Transfers

Refers to policy FDB for transfer rules.

Improper Conduct

If the issue doesn’t qualify as bullying, other actions may be taken per the Student Code of Conduct.

Confidentiality

The District protects the privacy of those involved in the bullying report and investigation, with limited necessary disclosures.

Appeals

Students dissatisfied with the investigation results may appeal through designated procedures. (FNG (Local)).

Superintendent Contact Information

Superintendent - Klein Independent School District

For more information

Key Takeaways for Understanding the Local District Policy on Students’ Rights, Complaints, and Grievances

*Please note this summary should be reviewed in conjunction with the full text of the local policy. The critical points highlighted below are meant to provide a brief outline of what you need to know in the immediate to best advocate for your child.

Notice to Students and Parents

This policy applies to complaints or grievances involving other students or complaints against teachers and school employees, ensuring fair resolution of concerns.

Guiding Principles

Informal Process

Students and parents should address concerns with the appropriate teacher, principal, or campus administrator as soon as possible for early resolution. Complaints involving a teacher should generally be discussed with the teacher before escalating to the principal. Informal resolutions are encouraged but do not extend deadlines unless agreed upon in writing.

Formal Process
  • If unresolved, complaints can be formally submitted in writing to the principal. Informal resolutions can still be sought even after filing a formal complaint. The policy does not create additional rights or require full hearings but ensures timely responses.
  • In the event that the remedy or remedies sought by a student or parent in the grievance are granted at one level, the student or parent shall not be permitted to appeal that issue further
Freedom from Retaliation

The District prohibits unlawful retaliation against students or parents who bring concerns or complaints.

Filing

Complaint forms or appeals can be submitted by hand-delivery, electronic communication, including fax and email, or U.S. Mail. Submissions must meet filing deadlines based on receipt or postmark dates.

Complaints and appeals under this policy shall be submitted in writing on a form provided by the District.

Copies of any documents that support the complaint should be attached to the complaint form. If the student or parent does not have copies of these documents, copies may be presented at the Level One conference. After the Level One conference, no new documents may be submitted by the student or parent unless the student or parent did not know the documents existed before the Level One conference.

REMINDER: Written complaints must be filed within 10 days of the date the student or parent first knew, or with reasonable diligence should have known, of the decision or action giving rise to the complaint or grievance.

Scheduling Conferences

The District will schedule conferences at mutually agreeable times. If the student/parent does not attend, the conference may proceed, or the complaint may be dismissed for lack of pursuit.

Response from the District

At Levels One and Two "response" shall mean written communication from the appropriate administrators to the student or parent. Responses may be hand-delivered, sent by electronic communication to the student's or parent's email address of record, or sent by U.S. Mail to the student's or parent's mailing address.

Days

"Days" refers to District business days. Filing day is "day zero," and timelines start the next business day.

Representative

Students or parents may designate a representative through written notice. Short notice to the District (less than three business days) may result in rescheduling. The District may involve legal counsel as needed. There is no requirement that a parent/student must have legal counsel.

Reasons for needing an educational advocate or attorney can vary including, but are not limited to:

  • Navigate discussions with the school
  • Suggest helpful accommodations
  • Ensure the school provides the best possible support for your child

Having this support can make it easier to understand educational terms and policies, as well as ensure that your child’s needs are met, and their rights are protected.

Consolidating Complaints

Complaints from related events must be addressed together. Repeated filings on the same issue are not allowed.

Untimely Filings

All time limits must be followed unless modified by mutual written consent. Late filings may result in dismissal with written notice and appeals on timeliness must be filed within ten District business days at the dismissal level.

Costs Incurred

Each party is responsible for covering their own expenses throughout the complaint process. This includes potential costs for legal representation, which can be significant and should be carefully evaluated before pursuing such an option.

Complaint and Appeal Forms

Forms must be complete and accompanied by supporting documents. New documents are only allowed if their existence was unknown before the Level One conference.

Complaint Form Filing Process

Level One
  • Filing Deadline: File the complaint form within 10 days of awareness of the issue with the lowest-level administrator, typically the campus principal.
  • Process
    • The administrator investigates and schedules a conference within 10 days.
    • Response Timeline: A written decision is provided within 10 days of the conference.

If the student or parent did not receive the relief requested at Level One or if the time for a response has expired, the student or parent may file an appeal of the Level One decision.

Level Two
  • Appeal Deadline: File a written appeal within 10 days of the Level One response or its deadline.
  • Process
    • The Level One administrator forwards the record to the Superintendent or designee.
    • A conference is scheduled within 10 days, focused on Level One issues.
    • Response Timeline: A written decision is issued within 10 days of the conference.
  • Record Maintenance: Recordings of Level One and Two conferences, if any, are retained.

If the student or parent did not receive the relief requested at Level Two or if the time for a response has expired, the student or parent may appeal the decision to the Board.

Level Three
  • Appeal Deadline: Submit a written appeal to the Superintendent's office within 10 days of the Level Two response or its deadline.
  • Process
    • The hearing officer, who is not a District employee, reviews the Level Two record and hears the appeal within 15 business days.
    • Recommendation Timeline: A written recommendation is provided to the Board within 15 business days of the hearing.
    • The Board reviews the recommendation and may accept, reject, or modify it based on written submissions. No oral presentations are allowed at this stage.
    • Decision Timeline: The Board’s decision is issued by the next scheduled meeting, or the Level Two decision stands by default.
  • Recordings: Audiotape records are maintained for the hearing officer’s proceeding.

For more information

Example of FNG

screen shot of a blank school bullying complaint form

Forms Required

Read Reporting Bullying in Texas Schools and review the Bullying Flowchart.

Checklist Steps

Key Takeaways for Understanding the Local District Policy on Student Welfare/Bullying

*Please note this summary should be reviewed in conjunction with the full text of the local policy. The critical points highlighted below are meant to provide a brief outline of what you need to know in the immediate to best advocate for your child.

Bullying Prohibited

The District forbids all forms of bullying, including cyberbullying, and prohibits retaliation against anyone involved in reporting or investigating bullying.

Retaliation Prohibited

Retaliation by students or employees against anyone involved in the complaint process is banned. Examples include threats or unjustified punishment but exclude minor annoyances.

False Claims

Students making intentional false claims about bullying face disciplinary action.

Timely Reporting

Bullying incidents should be reported as soon as possible to facilitate investigation and resolution.

Reporting Procedures

Student Reports
  • Students may report bullying to staff or anonymously under Superintendent-developed procedures.
  • Contact Brownsville ISD to find out how to report bullying.
Employee Reports

Staff must report suspected bullying to the principal.

Report Format
  • Reports can be verbal or written; verbal reports will be documented in writing.
  • Written reports shall be made on or placed on the District Bullying Report and Incident Form. The investigation report shall be made on the "Investigation Report" form that follows the "Report and Incident Form."
Periodic Monitoring

The Superintendent monitors incident reports to assess trends and campus culture openness.

Notice of Report

Both the victim's and the alleged bully’s parents must notified – the victim’s parents within three business days, and alleged bully’s parents within a reasonable time

Prohibited Conduct

If the allegations also include harassment or discrimination, the investigation addresses both bullying and prohibited conduct.

Investigation of Report
  • An investigation must be conducted promptly. Interim measures (Stay-Away Agreement) may be taken, and a written report is produced within ten business days unless more time is needed.

  • A Stay-Away Agreement is a school-based alternative to a protective order, ensuring victim safety by listing conditions for the alleged bully while on school grounds or at events. Administered during a conference with the bully and their parent/guardian, it applies to bullying, harassment, or violence cases. The agreement may detail the incident, prohibited behaviors, schedule changes, disciplinary actions, and validity dates, requiring signatures from all parties.
Notice to Parents

Parents of all parties involved are notified if bullying is confirmed.

District Actions

Disciplinary Action

Appropriate measures align with the Student Code of Conduct.

Corrective Actions

Could include training programs, enhanced staff monitoring, or education efforts.

Counseling

Counseling is offered to victims, bullies, and witnesses.

Transfers

Refers to policy FDB for transfer rules.

Improper Conduct

If the issue doesn’t qualify as bullying, other actions may be taken per the Student Code of Conduct.

Confidentiality

The District protects the privacy of those involved in the bullying report and investigation, with limited necessary disclosures.

Appeals

Students dissatisfied with the investigation results may appeal through designated procedures. (FNG (Local)).

Superintendent Contact Information

Superintendent - Brownsville Independent School District

For more information:

Key Takeaways for Understanding the Local District Policy on Students’ Rights, Complaints, and Grievances

*Please note this summary should be reviewed in conjunction with the full text of the local policy. The critical points highlighted below are meant to provide a brief outline of what you need to know in the immediate to best advocate for your child.

Notice to Students and Parents

This policy applies to complaints or grievances involving other students or complaints against teachers and school employees, ensuring fair resolution of concerns.

Guiding Principles

Informal Process

Students and parents should address concerns with the appropriate teacher, principal, or campus administrator as soon as possible for early resolution. Complaints involving a teacher should generally be discussed with the teacher before escalating to the principal. Informal resolutions are encouraged but do not extend deadlines unless agreed upon in writing.

Formal Process
  • If unresolved, complaints can be formally submitted in writing to the principal. Informal resolutions can still be sought even after filing a formal complaint. The policy does not create additional rights or require full hearings but ensures timely responses.
  • In the event that the remedy or remedies sought by a student or parent in the grievance are granted at one level, the student or parent shall not be permitted to appeal that issue further
Freedom from Retaliation

The District prohibits unlawful retaliation against students or parents who bring concerns or complaints.

Filing

Complaint forms or appeals can be submitted by hand-delivery, electronic communication, including fax and email, or U.S. Mail. Submissions must meet filing deadlines based on receipt or postmark dates.

Complaints and appeals under this policy shall be submitted in writing on a form provided by the District.

Copies of any documents that support the complaint should be attached to the complaint form. If the student or parent does not have copies of these documents, copies may be presented at the Level One conference. After the Level One conference, no new documents may be submitted by the student or parent unless the student or parent did not know the documents existed before the Level One conference.

REMINDER: Written complaints must be filed within 15 days of the date the student or parent first knew, or with reasonable diligence should have known, of the decision or action giving rise to the complaint or grievance.

Scheduling Conferences

The District will schedule conferences at mutually agreeable times. If the student/parent does not attend, the conference may proceed, or the complaint may be dismissed for lack of pursuit.

Response from the District

At Levels One and Two "response" shall mean written communication from the appropriate administrators to the student or parent. Responses may be hand-delivered, sent by electronic communication to the student's or parent's email address of record, or sent by U.S. Mail to the student's or parent's mailing address.

Days

"Days" refers to District business days. Filing day is "day zero," and timelines start the next business day.

Representative

Students or parents may designate a representative through written notice. Short notice to the District (less than three business days) may result in rescheduling. The District may involve legal counsel as needed. There is no requirement that a parent/student must have legal counsel.

Reasons for needing an educational advocate or attorney can vary including, but are not limited to:

  • Navigate discussions with the school
  • Suggest helpful accommodations
  • Ensure the school provides the best possible support for your child

Having this support can make it easier to understand educational terms and policies, as well as ensure that your child’s needs are met, and their rights are protected.

Consolidating Complaints

Complaints from related events must be addressed together. Repeated filings on the same issue are not allowed.

Untimely Filings

All time limits must be followed unless modified by mutual written consent. Late filings may result in dismissal with written notice and appeals on timeliness must be filed within ten District business days at the dismissal level.

Costs Incurred

Each party is responsible for covering their own expenses throughout the complaint process. This includes potential costs for legal representation, which can be significant and should be carefully evaluated before pursuing such an option.

Complaint and Appeal Forms

Forms must be complete and accompanied by supporting documents. New documents are only allowed if their existence was unknown before the Level One conference.

Complaint Form Filing Process
Level One
  • Filing Deadline: Complaints must be filed within 15 days of when the issue became known. File with the lowest-level administrator, typically the campus principal. If only the Superintendent can address the issue, start at Level Two.
  • Process
    • The administrator investigates and schedules a conference within 15 days of receiving the complaint.
    • Response Timeline: A written decision is provided within 10 days of the conference.
  • Special Cases: If misfiled, the receiving administrator must note the time/date and forward the complaint immediately.

If the student or parent did not receive the relief requested at Level One, the student or parent may appeal the Level One decision

Level Two
  • Appeal Deadline: File a written appeal within 10 days of the Level One response or its deadline.
  • Process
    • The Level One administrator forwards the complaint record, including all documents and decisions, to the Superintendent or designee.
    • A conference is scheduled within 10 days of the appeal and is limited to Level One issues.
    • Response Timeline: A written decision is issued within 10 days of the conference.
  • Record Maintenance: Recordings of Level One and Two conferences, if any, are retained

If the student or parent did not receive the relief requested at Level Two or if the time for a response has expired, the student or parent may appeal the decision to the Board.

Level Three
  • Appeal Deadline: File a written appeal to the Board within 10 days of the Level Two response or its deadline.
  • Process
    • The Superintendent provides the Board with the Level Two record. The Board schedules the hearing in accordance with the Texas Open Meetings Act.
    • Presentations are allowed, with time limits set by the presiding officer.
    • Evidence: New evidence requires three days' prior notice to all parties.
    • Decision Timeline: The Board may decide by the next scheduled meeting; lack of response upholds the Level Two decision.
  • Recordings: The meeting is recorded, and a separate record is prepared.

For more information

Example of FNG

screen shot of a blank school bullying complaint form
Key Takeaways for Understanding the Local District Policy on Student Welfare/Bullying

*Please note this summary should be reviewed in conjunction with the full text of the local policy. The critical points highlighted below are meant to provide a brief outline of what you need to know in the immediate to best advocate for your child.

Bullying Prohibited

The District forbids all forms of bullying, including cyberbullying, and prohibits retaliation against anyone involved in reporting or investigating bullying.

Retaliation Prohibited

Retaliation by students or employees against anyone involved in the complaint process is banned. Examples include threats or unjustified punishment but exclude minor annoyances.

False Claims

Students making intentional false claims about bullying face disciplinary action.

Timely Reporting

Bullying incidents should be reported as soon as possible to facilitate investigation and resolution.

Reporting Procedures

Student Reports
Employee Reports

Staff must report suspected bullying to the principal.

Report Format
  • Reports can be verbal or written; verbal reports will be documented in writing.
  • Written reports shall be made on or placed on the District Bullying Report and Incident Form. The investigation report shall be made on the "Investigation Report" form that follows the "Report and Incident Form."
Periodic Monitoring

The Superintendent monitors incident reports to assess trends and campus culture openness.

Notice of Report

Both the victim's and the alleged bully’s parents must notified – the victim’s parents within three business days, and alleged bully’s parents within a reasonable time

Prohibited Conduct

If the allegations also include harassment or discrimination, the investigation addresses both bullying and prohibited conduct.

Investigation of Report
  • An investigation must be conducted promptly. Interim measures (Stay-Away Agreement) may be taken, and a written report is produced within ten business days unless more time is needed.

  • A Stay-Away Agreement is a school-based alternative to a protective order, ensuring victim safety by listing conditions for the alleged bully while on school grounds or at events. Administered during a conference with the bully and their parent/guardian, it applies to bullying, harassment, or violence cases. The agreement may detail the incident, prohibited behaviors, schedule changes, disciplinary actions, and validity dates, requiring signatures from all parties.
Notice to Parents

Parents of all parties involved are notified if bullying is confirmed.

District Actions

Disciplinary Action

Appropriate measures align with the Student Code of Conduct.

Corrective Actions

Could include training programs, enhanced staff monitoring, or education efforts

Referrals to Freedom from Bullying District Committee

The principal shall refer a campus determination of a significant bullying incident to the Freedom from Bullying District Committee

Counseling

Counseling is offered to victims, bullies, and witnesses.

Transfers

Refers to policy FDB for transfer rules.

Improper Conduct

If the issue doesn’t qualify as bullying, other actions may be taken per the Student Code of Conduct.

Confidentiality

The District protects the privacy of those involved in the bullying report and investigation, with limited necessary disclosures.

Appeals

Students dissatisfied with the investigation results may appeal through designated procedures. (FNG (Local)).

Superintendent Contact Information

Superintendent Contact Information - Finance and Operations - Edinburg Consolidated Independent School District

For more information

Key Takeaways for Understanding the Local District Policy on Students’ Rights, Complaints, and Grievances

*Please note this summary should be reviewed in conjunction with the full text of the local policy. The critical points highlighted below are meant to provide a brief outline of what you need to know in the immediate to best advocate for your child.

Notice to Students and Parents

This policy applies to complaints or grievances involving other students or complaints against teachers and school employees, ensuring fair resolution of concerns.

Guiding Principles

Informal Process

Students and parents should address concerns with the appropriate teacher, principal, or campus administrator as soon as possible for early resolution. Complaints involving a teacher should generally be discussed with the teacher before escalating to the principal. Informal resolutions are encouraged but do not extend deadlines unless agreed upon in writing.

Formal Process
  • If unresolved, complaints can be formally submitted in writing to the principal. Informal resolutions can still be sought even after filing a formal complaint. The policy does not create additional rights or require full hearings but ensures timely responses.
  • In the event that the remedy or remedies sought by a student or parent in the grievance are granted at one level, the student or parent shall not be permitted to appeal that issue further
Freedom from Retaliation

The District prohibits unlawful retaliation against students or parents who bring concerns or complaints.

Filing
  • Complaint forms or appeals can be submitted by hand-delivery, electronic communication, including fax and email, or U.S. Mail. Submissions must meet filing deadlines based on receipt or postmark dates.

  • Complaints and appeals under this policy shall be submitted in writing on a form provided by the District.

  • Copies of any documents that support the complaint should be attached to the complaint form. If the student or parent does not have copies of these documents, copies may be presented at the Level One conference. After the Level One conference, no new documents may be submitted by the student or parent unless the student or parent did not know the documents existed before the Level One conference.

    Reminder: Written complaints must be filed within 15 days of the date the student or parent first knew, or with reasonable diligence should have known, of the decision or action giving rise to the complaint or grievance.

  • For more information about complaint forms, please refer to the District’s Student Parent Handbook.

Scheduling Conferences

The District will schedule conferences at mutually agreeable times. If the student/parent does not attend, the conference may proceed, or the complaint may be dismissed for lack of pursuit.

Response from the District

At Levels One and Two, "response" means written communication from the appropriate administrators to the student or parent. Responses may be hand-delivered, sent by electronic communication to the student's or parent's email address of record, or sent by U.S. Mail to the student's or parent's mailing address.

Days

"Days" refers to District business days. Filing day is "day zero," and timelines start the next business day.

Representative

Students or parents may designate a representative through written notice. Short notice to the District (less than three business days) may result in rescheduling. The District may involve legal counsel as needed. There is no requirement that a parent/student must have legal counsel.

Reasons for needing an educational advocate or attorney can vary including, but are not limited to:

  • Navigate discussions with the school
  • Suggest helpful accommodations
  • Ensure the school provides the best possible support for your child

Having this support can make it easier to understand educational terms and policies, as well as ensure that your child’s needs are met, and their rights are protected.

Consolidating Complaints

Complaints from related events must be addressed together. Repeated filings on the same issue are not allowed.

Untimely Filings

All time limits must be followed unless modified by mutual written consent. Late filings may result in dismissal with written notice and appeals on timeliness must be filed within ten District business days at the dismissal level.

Costs Incurred

Each party is responsible for covering their own expenses throughout the complaint process. This includes potential costs for legal representation, which can be significant and should be carefully evaluated before pursuing such an option.

Complaint and Appeal Forms

Forms must be complete and accompanied by supporting documents. New documents are only allowed if their existence was unknown before the Level One conference.

Complaint Form Filing Process

Level One
  • Filing Deadline: File a complaint within 15 days of becoming aware of the issue. Submit to the lowest-level administrator, usually the campus principal. If only the Superintendent can address the issue, a hearing officer will be assigned.
  • Process: Administrator or hearing officer investigates and schedules a conference within 10 days of receiving the complaint.
  • Response Timeline: A written decision is provided within 10 days of the conference.
  • Special Cases: If misfiled, the administrator must note the time and forward it immediately.

If the student or parent did not receive the relief requested at Level One, the student or parent may appeal the Level One decision

Level Two
  • Appeal Deadline: File a written appeal within 10 days of the Level One response or its deadline.
  • Process: The Level One administrator forwards the complaint record, including all documents and decisions, to the Superintendent or designee.

    A conference is scheduled within 10 days of the appeal and focuses on Level One issues.

    Response Timeline: A written decision is issued within 10 days of the conference.

  • Record Maintenance: Recordings of Level One and Two conferences, if any, are retained.

If the student or parent did not receive the relief requested at Level Two or if the time for a response has expired, the student or parent may appeal the decision to the Board.

Level Three
  • Appeal Deadline: File a written appeal to the Board within 10 days of the Level Two response or its deadline.
  • Process: The Board reviews records from Levels One and Two; no new evidence is allowed unless unavoidable circumstances can be proven.
  • Written Submissions: The student or parent may submit a written argument for Board review.
  • Oral Presentations: If additional information is needed, the Board may request oral presentations, scheduled within 60 days.
  • Decision Timeline: The Board may decide orally or in writing by the next scheduled meeting. A lack of response upholds the Level Two decision.
  • Recordings: All presentations and discussions are recorded.

For more information:

Example of FNG

screen shot of a blank school bullying complaint form

Key Takeaways for Understanding the Local District Policy on Student Welfare/Bullying

*Please note this summary should be reviewed in conjunction with the full text of the local policy. The critical points highlighted below are meant to provide a brief outline of what you need to know in the immediate to best advocate for your child.

Bullying Prohibited

The District forbids all forms of bullying, including cyberbullying, and prohibits retaliation against anyone involved in reporting or investigating bullying.

Retaliation Prohibited

Retaliation by students or employees against anyone involved in the complaint process is banned. Examples include threats or unjustified punishment but exclude minor annoyances.

False Claims

Students making intentional false claims about bullying face disciplinary action.

Timely Reporting

Bullying incidents should be reported as soon as possible to facilitate investigation and resolution.

Reporting Procedures

Student Reports
  • Students may report bullying to staff or anonymously under Superintendent-developed procedures.
  • Anonymous Link to report bullying should be available on the school website: STOPit.
Employee Reports

Staff must report suspected bullying to the principal.

Report Format

Reports can be verbal or written; verbal reports will be documented in writing.

Periodic Monitoring

The Superintendent monitors incident reports to assess trends and campus culture openness.

Notice of Report

Both the victim's and the alleged bully’s parents must notified – the victim’s parents within three business days, and alleged bully’s parents within a reasonable time

Prohibited Conduct

If the allegations also include harassment or discrimination, the investigation addresses both bullying and prohibited conduct.

Investigation of Report
  • An investigation must be conducted promptly. Interim measures (Stay-Away Agreement) may be taken, and a written report is produced within ten business days unless more time is needed.

  • A Stay-Away Agreement is a school-based alternative to a protective order, ensuring victim safety by listing conditions for the alleged bully while on school grounds or at events. Administered during a conference with the bully and their parent/guardian, it applies to bullying, harassment, or violence cases. The agreement may detail the incident, prohibited behaviors, schedule changes, disciplinary actions, and validity dates, requiring signatures from all parties.
Notice to Parents

Parents of all parties involved are notified if bullying is confirmed.

District Actions

Disciplinary Action

Appropriate measures align with the Student Code of Conduct.

Corrective Actions

Could include training programs, enhanced staff monitoring, or education efforts

Referrals to Freedom from Bullying District Committee

The principal shall refer a campus determination of a significant bullying incident to the Freedom from Bullying District Committee

Counseling

Counseling is offered to victims, bullies, and witnesses.

Transfers

Refers to policy FDB for transfer rules.

Improper Conduct

If the issue doesn’t qualify as bullying, other actions may be taken per the Student Code of Conduct.

Confidentiality

The District protects the privacy of those involved in the bullying report and investigation, with limited necessary disclosures.

Appeals

Students dissatisfied with the investigation results may appeal through designated procedures. (FNG (Local)).

Superintendent Contact Information

Superintendent | Harlingen Consolidated Independent School District

For more information:

Key Takeaways for Understanding the Local District Policy on Students’ Rights, Complaints, and Grievances

Please note: This summary should be reviewed in conjunction with the full text of the local policy. The critical points highlighted below are meant to provide a brief outline of what you need to know in the immediate to best advocate for your child.

Notice to Students and Parents

This policy applies to complaints or grievances involving other students or complaints against teachers and school employees, ensuring fair resolution of concerns.

Guiding Principles

Informal Process
  • Students and parents should address concerns with the appropriate teacher, principal, or campus administrator as soon as possible for early resolution. Complaints involving a teacher should generally be discussed with the teacher before escalating to the principal. Informal resolutions are encouraged but do not extend deadlines unless agreed upon in writing.
Formal Process
  • If unresolved, complaints can be formally submitted in writing to the principal. Informal resolutions can still be sought even after filing a formal complaint. The policy does not create additional rights or require full hearings but ensures timely responses.
  • In the event that the remedy or remedies sought by a student or parent in the grievance are granted at one level, the student or parent shall not be permitted to appeal that issue further
Freedom from Retaliation

The District prohibits unlawful retaliation against students or parents who bring concerns or complaints.

Filing
  • Complaint forms or appeals can be submitted by hand-delivery, electronic communication, including fax and email, or U.S. Mail. Submissions must meet filing deadlines based on receipt or postmark dates.

  • Complaints and appeals under this policy shall be submitted in writing on a form provided by the District.

  • Copies of any documents that support the complaint should be attached to the complaint form. If the student or parent does not have copies of these documents, copies may be presented at the Level One conference. After the Level One conference, no new documents may be submitted by the student or parent unless the student or parent did not know the documents existed before the Level One conference.

    Reminder: Written complaints must be filed within 15 days of the date the student or parent first knew, or with reasonable diligence should have known, of the decision or action giving rise to the complaint or grievance.

  • Complaint Form: FNG — Student Rights and Responsibilities: Student and Parent Complaints/Grievances.

  • For more information about complaint forms, please refer to the District’s website: Bullying Procedures | Harlingen Consolidated Independent School District

Scheduling Conferences

The District will schedule conferences at mutually agreeable times. If the student/parent does not attend, the conference may proceed, or the complaint may be dismissed for lack of pursuit.

Response from the District

At Levels One and Two, "response" means written communication from the appropriate administrators to the student or parent. Responses may be hand-delivered, sent by electronic communication to the student's or parent's email address of record, or sent by U.S. Mail to the student's or parent's mailing address.

Days

"Days" refers to District business days. Filing day is "day zero," and timelines start the next business day.

Representative

Students or parents may designate a representative through written notice. Short notice to the District (less than three business days) may result in rescheduling. The District may involve legal counsel as needed. There is no requirement that a parent/student must have legal counsel.

Reasons for needing an educational advocate or attorney can vary including, but are not limited to:

  • Navigate discussions with the school
  • Suggest helpful accommodations
  • Ensure the school provides the best possible support for your child

Having this support can make it easier to understand educational terms and policies, as well as ensure that your child’s needs are met, and their rights are protected.

Consolidating Complaints

Complaints from related events must be addressed together. Repeated filings on the same issue are not allowed.

Untimely Filings

All time limits must be followed unless modified by mutual written consent. Late filings may result in dismissal with written notice and appeals on timeliness must be filed within ten District business days at the dismissal level.

Costs Incurred

Each party is responsible for covering their own expenses throughout the complaint process. This includes potential costs for legal representation, which can be significant and should be carefully evaluated before pursuing such an option.

Complaint and Appeal Forms

Forms must be complete and accompanied by supporting documents. New documents are only allowed if their existence was unknown before the Level One conference.

Complaint Form Filing Process
Level One
  • Filing Deadline: File a complaint within 15 days of becoming aware of the issue. Submit to the lowest-level administrator, typically the campus principal. If only the Superintendent can address the issue, start at Level Three.
  • Process: The administrator investigates and schedules a conference within 10 days of receiving the complaint.
  • Response Timeline: A written decision is provided within 10 days of the conference.
  • Special Cases: If misfiled, the administrator must forward the complaint immediately.

If the student or parent did not receive the relief requested at Level One or if the time for a response has expired, the student or parent may request a conference with the chief administrator, assistant superintendent, or designee to appeal the Level One decision.

Level Two
  • Appeal Deadline: File a written appeal within 10 days of the Level One response or its deadline.
  • Process: The Level One administrator forwards the record, including all documents and decisions, to the Level Two administrator (chief administrator, assistant superintendent, or designee). A conference is scheduled within 10 days of the appeal and focuses on Level One issues.
  • Response Timeline: A written decision is issued within 10 days of the conference.
  • Record Maintenance: Recordings of Level One and Two conferences, if any, are retained.

If the student or parent did not receive the relief requested at Level Two or if the time for a response has expired, the student or parent may request a conference with the Superintendent or designee to appeal the Level Two decision.

Level Three
  • Appeal Deadline: File a written appeal within 10 days of the Level Two response or its deadline.
  • Process: The Level Two administrator forwards the record, including all documents and decisions, to the Level Three administrator (Superintendent or designee). A conference is scheduled within 10 days of the appeal and focuses on issues from Levels One and Two.
  • Response Timeline: A written decision is provided within 10 days of the conference.
  • Recordings: Any recordings from all prior levels are maintained.

If the student or parent did not receive the relief requested at Level Three or if the time for a response has expired, the student or parent may appeal the decision to the Board.

Level Four
  • Appeal Deadline: File a written appeal to the Board within 10 days of the Level Three response or its deadline.
  • Process: The Board reviews the records from prior levels; no new evidence is allowed without three days' prior notice to all parties. The Board schedules a hearing and may set reasonable time limits for presentations.

    Decision Timeline: The Board decides by the next scheduled meeting or upholds the Level Three decision if no decision is made.

  • Recordings: All presentations and discussions are recorded.
Extracurricular Activity Complaints
  • Definition: Extracurricular and extra-academic activities fall outside the normal school curriculum.

  • Background: The District ensures fair and consistent processes for resolving extracurricular complaints. The Board is not required to address complaints unrelated to rights under Chapter 26 of the Education Code.

Procedures
  • Level One: Complaints are addressed by the appropriate administrator following policy procedures.
  • Level Two: Appeals are reviewed by an extracurricular activity committee. Decisions at this level are final and not subject to appeal.
Committee Members

The committee includes two District-level administrators and one campus principal assigned by the Superintendent, who may adjust the membership as needed.

For more information:

Key Takeaways for Understanding the Local District Policy on Student Welfare/Bullying

*Please note this summary should be reviewed in conjunction with the full text of the local policy. The critical points highlighted below are meant to provide a brief outline of what you need to know in the immediate to best advocate for your child.

Bullying Prohibited

Idea Public Schools forbids all forms of bullying, including cyberbullying, and prohibits retaliation against anyone involved in reporting or investigating bullying.

Retaliation Prohibited

Retaliation by students or employees against anyone involved in the complaint process is banned. Examples include threats or unjustified punishment but exclude minor annoyances.

False Claims

Students making intentional false claims about bullying face disciplinary action.

Timely Reporting

Bullying incidents should be reported as soon as possible to facilitate investigation and resolution.

Reporting Procedures

Student Reports
  • Students may report bullying to staff or anonymously under Superintendent-developed procedures.
  • Anonymous Link to report bullying should be available on the school website: Anti-Bullying at IDEA - IDEA Public Schools
Employee Reports

Staff must report suspected bullying to the principal.

Report Format

Reports can be verbal or written; verbal reports will be documented in writing.

Periodic Monitoring

The Superintendent monitors incident reports to assess trends and campus culture openness.

Notice of Report

Both the victim's and the alleged bully’s parents must notified – the victim’s parents within three business days after the incident report, and the alleged bully’s parents within a reasonable time

Prohibited Conduct

If the allegations also include harassment or discrimination, the investigation addresses both bullying and prohibited conduct.

Investigation of Report

An investigation must be conducted promptly. Interim measures (Stay-Away Agreement) may be taken, and a written report is produced within ten business days unless more time is needed.

A Stay-Away Agreement is a school-based alternative to a protective order, ensuring victim safety by listing conditions for the alleged bully while on school grounds or at events. Administered during a conference with the bully and their parent/guardian, it applies to bullying, harassment, or violence cases. The agreement may detail the incident, prohibited behaviors, schedule changes, disciplinary actions, and validity dates, requiring signatures from all parties.

Notice to Parents

Parents of all parties involved are notified if bullying is confirmed.

Idea Public School Actions

Disciplinary Action

Appropriate measures align with the Student Code of Conduct.

Corrective Actions

Could include training programs, enhanced staff monitoring, or education efforts

Counseling

Counseling is offered to victims, bullies, and witnesses.

Transfers

Refers to policy FDB for transfer rules.

Improper Conduct

If the issue doesn’t qualify as bullying, other actions may be taken per the Student Code of Conduct.

Confidentiality

Idea Public Schools protects the privacy of those involved in the bullying report and investigation, with limited necessary disclosures.

Appeals

A parent or student who is dissatisfied with the outcome of the investigation may appeal using the process defined in the Student Handbook.

Superintendent Contact Information

2115 W. Pike Blvd.
Weslaco, TX 78596
Main: (956) 377-8000
Fax: (956) 447-3796

For more information:

Key Takeaways for Understanding the Local District Policy on Students’ Rights, Complaints, and Grievances

Please note this summary should be reviewed in conjunction with the full text of the local policy. The critical points highlighted below are meant to provide a brief outline of what you need to know in the immediate to best advocate for your child.

Notice to Students and Parents

This policy applies to complaints or grievances involving other students or complaints against teachers and school employees, ensuring fair resolution of concerns.

Guiding Principles

Informal Process
  • Students and parents should address concerns with the appropriate teacher, principal, or campus administrator as soon as possible for early resolution. Complaints involving a teacher should generally be discussed with the teacher before escalating to the principal. Informal resolutions are encouraged but do not extend deadlines unless agreed upon in writing.
Formal Process
  • If unresolved, complaints can be formally submitted in writing to the principal. Informal resolutions can still be sought even after filing a formal complaint. The policy does not create additional rights or require full hearings but ensures timely responses.
  • In the event that the remedy or remedies sought by a student or parent in the grievance are granted at one level, the student or parent shall not be permitted to appeal that issue further
Freedom from Retaliation

Idea Public Schools prohibits unlawful retaliation against students or parents who bring concerns or complaints.

Filing

Complaint forms or appeals can be submitted by hand-delivery, electronic communication, including fax and email, or U.S. Mail. Submissions must meet filing deadlines based on receipt or postmark dates.

Complaints and appeals under this policy shall be submitted in writing on a form provided by the Idea Public School.

Copies of any documents that support the complaint should be attached to the complaint form. If the student or parent does not have copies of these documents, copies may be presented at the Level One conference. After the Level One conference, no new documents may be submitted by the student or parent unless the student or parent did not know the documents existed before the Level One conference.

REMINDER: Written complaints must be filed within 10 days of the date the student or parent first knew, or with reasonable diligence should have known, of the decision or action giving rise to the complaint or grievance.

For more information about complaint forms, check the Idea Public Schools website.

Scheduling Conferences

The District will schedule conferences at mutually agreeable times. If the student/parent does not attend, the conference may proceed, or the complaint may be dismissed for lack of pursuit.

Response from the District

At Levels One and Two “response” shall mean written communication from the appropriate administrators to the student or parent. Responses may be hand-delivered, sent by electronic communication to the student’s or parent’s email address of record, or sent by U.S. Mail to the student’s or parent’s mailing address.

Days

“Days” refers to District business days. Filing day is “day zero,” and timelines start the next business day.

Representative

Students or parents may designate a representative through written notice. Short notice to the District (less than three business days) may result in rescheduling. The District may involve legal counsel as needed. There is no requirement that a parent/student must have legal counsel.

Reasons for needing an educational advocate or attorney can vary including, but are not limited to:

  • Navigate discussions with the school
  • Suggest helpful accommodations
  • Ensure the school provides the best possible support for your child

Having this support can make it easier to understand educational terms and policies, as well as ensure that your child’s needs are met, and their rights are protected.

Consolidating Complaints

Complaints from related events must be addressed together. Repeated filings on the same issue are not allowed.

Untimely Filings

All time limits must be followed unless modified by mutual written consent. Late filings may result in dismissal with written notice and appeals on timeliness must be filed within ten District business days at the dismissal level.

Costs Incurred

Each party is responsible for covering their own expenses throughout the complaint process. This includes potential costs for legal representation, which can be significant and should be carefully evaluated before pursuing such an option.

Complaint and Appeal Forms

Forms must be complete and accompanied by supporting documents. New documents are only allowed if their existence was unknown before the Level One conference.

Complaint Form Filing Process

Level One
  • Filing Deadline: Submit a complaint within 10 days of awareness of the issue to the lowest-level administrator with authority to resolve it.
  • Process
    • The administrator investigates and schedules a conference within 10 days.
    • Response Timeline: Written decision is issued within 10 days after the conference.

If the individual did not receive the relief requested at Level One or if the time for a response has expired, he or she may request a conference with the Superintendent or designee to appeal the Level One decision.

Level Two
  • Appeal Deadline: Submit a written appeal within 10 days of the Level One response or its deadline.
  • Process:
    • Level One records are forwarded to the Superintendent or designee.
    • A conference is scheduled within 10 days, focused on Level One issues.
    • Response Timeline: Written decision provided within 10 days after the conference.
  • Records: All documents and recordings from Level One and Two are maintained.

If the individual did not receive the relief requested at Level Two or if the time for a response has expired, he or she may appeal the decision to the Board.

Level Three
  • Appeal Deadline: File a written appeal to the Board within 10 days of the Level Two response or its deadline.
  • Process
    • The Board reviews Level One and Two records. New evidence requires three days' prior notice.
    • Presentations are time-limited, with questioning allowed by the Board.
    • Decision Timeline: The Board issues a decision orally or in writing by the next scheduled meeting.

For more information:

Example of FNG

Key Takeaways for Understanding the Local District Policy on Student Welfare/Bullying

Please note this summary should be reviewed in conjunction with the full text of the local policy. The critical points highlighted below are meant to provide a brief outline of what you need to know in the immediate to best advocate for your child.

Bullying Prohibited

The District forbids all forms of bullying, including cyberbullying, and prohibits retaliation against anyone involved in reporting or investigating bullying.

Retaliation Prohibited

Retaliation by students or employees against anyone involved in the complaint process is banned. Examples include threats or unjustified punishment but exclude minor annoyances.

False Claims

Students making intentional false claims about bullying face disciplinary action.

Timely Reporting

Bullying incidents should be reported as soon as possible to facilitate investigation and resolution.

Reporting Procedures

Student Reports
Employee Reports

Staff must report suspected bullying to the principal.

Report Format

Reports can be verbal or written; verbal reports will be documented in writing.

Periodic Monitoring

The Superintendent monitors incident reports to assess trends and campus culture openness.

Notice of Report

Both the victim's and the alleged bully’s parents must notified – the victim’s parents within three business days, and alleged bully’s parents within a reasonable time

Prohibited Conduct

If the allegations also include harassment or discrimination, the investigation addresses both bullying and prohibited conduct.

Investigation of Report

An investigation must be conducted promptly. Interim measures (Stay-Away Agreement) may be taken, and a written report is produced within ten business days unless more time is needed.

A Stay-Away Agreement is a school-based alternative to a protective order, ensuring victim safety by listing conditions for the alleged bully while on school grounds or at events. Administered during a conference with the bully and their parent/guardian, it applies to bullying, harassment, or violence cases. The agreement may detail the incident, prohibited behaviors, schedule changes, disciplinary actions, and validity dates, requiring signatures from all parties.

Notice to Parents

Parents of all parties involved are notified if bullying is confirmed.

District Actions

Disciplinary Action

Appropriate measures align with the Student Code of Conduct.

Corrective Actions

Could include training programs, enhanced staff monitoring, or education efforts

Referrals to Freedom from Bullying District Committee

The principal shall refer a campus determination of a significant bullying incident to the Freedom from Bullying District Committee

Counseling

Counseling is offered to victims, bullies, and witnesses.

Transfers

Refers to policy FDB for transfer rules.

Improper Conduct

If the issue doesn’t qualify as bullying, other actions may be taken per the Student Code of Conduct.

Confidentiality

The District protects the privacy of those involved in the bullying report and investigation, with limited necessary disclosures.

Appeals

Students dissatisfied with the investigation results may appeal through designated procedures. (FNG (Local)).

Superintendent Contact Information:

Superintendent Dr. René Gutiérrez | McAllen Independent School District

For more information:

Key Takeaways for Understanding the Local District Policy on Students’ Rights, Complaints, and Grievances

Please note this summary should be reviewed in conjunction with the full text of the local policy. The critical points highlighted below are meant to provide a brief outline of what you need to know in the immediate to best advocate for your child.

Notice to Students and Parents

This policy applies to complaints or grievances involving other students or complaints against teachers and school employees, ensuring fair resolution of concerns.

Guiding Principles

Informal Process

Students and parents should address concerns with the appropriate teacher, principal, or campus administrator as soon as possible for early resolution. Complaints involving a teacher should generally be discussed with the teacher before escalating to the principal. Informal resolutions are encouraged but do not extend deadlines unless agreed upon in writing.

Formal Process
  • If unresolved, complaints can be formally submitted in writing to the principal. Informal resolutions can still be sought even after filing a formal complaint. The policy does not create additional rights or require full hearings but ensures timely responses.
  • In the event that the remedy or remedies sought by a student or parent in the grievance are granted at one level, the student or parent shall not be permitted to appeal that issue further
Freedom from Retaliation

The District prohibits unlawful retaliation against students or parents who bring concerns or complaints.

Filing
  • Complaint forms or appeals can be submitted by hand-delivery, electronic communication, including fax and email, or U.S. Mail. Submissions must meet filing deadlines based on receipt or postmark dates.

  • Complaints and appeals under this policy shall be submitted in writing on a form provided by the District.

  • Copies of any documents that support the complaint should be attached to the complaint form. If the student or parent does not have copies of these documents, copies may be presented at the Level One conference. After the Level One conference, no new documents may be submitted by the student or parent unless the student or parent did not know the documents existed before the Level One conference.

    Reminder: Written complaints must be filed within 15 days of the date the student or parent first knew, or with reasonable diligence should have known, of the decision or action giving rise to the complaint or grievance.

  • For more information about complaint forms, please refer to the District’s website: Student and Parent Complaints/Grievances | McAllen Independent School District

Scheduling Conferences

The District will schedule conferences at mutually agreeable times. If the student/parent does not attend, the conference may proceed, or the complaint may be dismissed for lack of pursuit.

Response from the District

At Levels One and Two "response" shall mean written communication from the appropriate administrators to the student or parent. Responses may be hand-delivered, sent by electronic communication to the student's or parent's email address of record, or sent by U.S. Mail to the student's or parent's mailing address.

Days

"Days" refers to District business days. Filing day is "day zero," and timelines start the next business day.

Representative

Students or parents may designate a representative through written notice. Short notice to the District (less than three business days) may result in rescheduling. The District may involve legal counsel as needed. There is no requirement that a parent/student must have legal counsel.

Reasons for needing an educational advocate or attorney can vary including, but are not limited to:

  • Navigate discussions with the school
  • Suggest helpful accommodations
  • Ensure the school provides the best possible support for your child

Having this support can make it easier to understand educational terms and policies, as well as ensure that your child’s needs are met, and their rights are protected.

Consolidating Complaints

Complaints from related events must be addressed together. Repeated filings on the same issue are not allowed.

Untimely Filings

All time limits must be followed unless modified by mutual written consent. Late filings may result in dismissal with written notice and appeals on timeliness must be filed within ten District business days at the dismissal level.

Costs Incurred

Each party is responsible for covering their own expenses throughout the complaint process. This includes potential costs for legal representation, which can be significant and should be carefully evaluated before pursuing such an option.

Complaint and Appeal Forms

Forms must be complete and accompanied by supporting documents. New documents are only allowed if their existence was unknown before the Level One conference.

Complaint Form Filing Process

Level One
  • Filing Deadline: File a complaint within 15 days of awareness of the issue, with the lowest-level administrator (usually the principal). If only the Superintendent can address the issue, start at Level Two.
  • Process
    • Administrator investigates and schedules a conference within 10 days of receiving the complaint.
    • Response Timeline: A written response is provided within 10 days of the conference.
  • Special Cases: If misfiled, the administrator must forward the complaint immediately.

If the student or parent did not receive the relief requested at Level One, the student or parent may appeal the Level One decision

Level Two
  • Appeal Deadline: File a written appeal within 10 days of the Level One response or its deadline.
  • Process: The Level One administrator forwards the record, including all documents and decisions, to the Superintendent or designee. A conference is scheduled within 10 days of the appeal, focusing on Level One issues.
  • Response Timeline: A written decision is issued within 10 days of the conference.
  • Record Maintenance: Recordings of Level One and Two conferences, if any, are retained.

If the student or parent did not receive the relief requested at Level Two or if the time for a response has expired, the student or parent may appeal the decision to the Board.

Level Three
  • Appeal Deadline: Submit a written appeal to the Board within 10 days of the Level Two response or its deadline.
  • Process: The Board reviews records from Levels One and Two. No new evidence is allowed without three days' prior notice to all parties. Hearings are conducted under Texas Open Meetings Act regulations, with time limits set by the presiding officer.
  • Decision Timeline: The Board may decide by the next scheduled meeting. Lack of a response upholds the Level Two decision.
  • Recordings: All presentations and discussions are recorded.

For more information:

Example of FNG

Key Takeaways for Understanding the Local District Policy on Student Welfare/Bullying

Please note this summary should be reviewed in conjunction with the full text of the local policy. The critical points highlighted below are meant to provide a brief outline of what you need to know in the immediate to best advocate for your child.

Bullying Prohibited

The District forbids all forms of bullying, including cyberbullying, and prohibits retaliation against anyone involved in reporting or investigating bullying.

Retaliation Prohibited

Retaliation by students or employees against anyone involved in the complaint process is banned. Examples include threats or unjustified punishment but exclude minor annoyances.

False Claims

Students making intentional false claims about bullying face disciplinary action.

Timely Reporting

Bullying incidents should be reported as soon as possible to facilitate investigation and resolution.

Reporting Procedures

Student Reports
  • Students may report bullying to staff or anonymously under Superintendent-developed procedures.
  • Anonymous Link to report bullying should be available on the school website: Policies and Links | Rio Grande City Grulla
Employee Reports

Staff must report suspected bullying to the principal.

Report Format

Reports can be verbal or written; verbal reports will be documented in writing.

Periodic Monitoring

The Superintendent monitors incident reports to assess trends and campus culture openness.

Notice of Report

Both the victim's and the alleged bully’s parents must notified – the victim’s parents within three business days, and alleged bully’s parents within a reasonable time

Prohibited Conduct

If the allegations also include harassment or discrimination, the investigation addresses both bullying and prohibited conduct.

Investigation of Report
  • An investigation must be conducted promptly. Interim measures (Stay-Away Agreement) may be taken, and a written report is produced within ten business days unless more time is needed.

  • A Stay-Away Agreement is a school-based alternative to a protective order, ensuring victim safety by listing conditions for the alleged bully while on school grounds or at events. Administered during a conference with the bully and their parent/guardian, it applies to bullying, harassment, or violence cases. The agreement may detail the incident, prohibited behaviors, schedule changes, disciplinary actions, and validity dates, requiring signatures from all parties.
Notice to Parents

Parents of all parties involved are notified if bullying is confirmed.

District Actions

Disciplinary Action

Appropriate measures align with the Student Code of Conduct.

Corrective Actions

Could include training programs, enhanced staff monitoring, or education efforts

Referrals to Freedom from Bullying District Committee

The principal shall refer a campus determination of a significant bullying incident to the Freedom from Bullying District Committee

Counseling

Counseling is offered to victims, bullies, and witnesses.

Transfers

Refers to policy FDB for transfer rules.

Improper Conduct

If the issue doesn’t qualify as bullying, other actions may be taken per the Student Code of Conduct.

Confidentiality

The District protects the privacy of those involved in the bullying report and investigation, with limited necessary disclosures.

Appeals

Students dissatisfied with the investigation results may appeal through designated procedures. (FNG (Local)).

Superintendent Contact Information
Superintendent | Rio Grande City Grulla

For more information:

Key Takeaways for Understanding the Local District Policy on Students’ Rights, Complaints, and Grievances

Please note this summary should be reviewed in conjunction with the full text of the local policy. The critical points highlighted below are meant to provide a brief outline of what you need to know in the immediate to best advocate for your child.

Notice to Students and Parents

This policy applies to complaints or grievances involving other students or complaints against teachers and school employees, ensuring fair resolution of concerns.

Guiding Principles

Informal Process

Students and parents should address concerns with the appropriate teacher, principal, or campus administrator as soon as possible for early resolution. Complaints involving a teacher should generally be discussed with the teacher before escalating to the principal. Informal resolutions are encouraged but do not extend deadlines unless agreed upon in writing.

Formal Process
  • If unresolved, complaints can be formally submitted in writing to the principal. Informal resolutions can still be sought even after filing a formal complaint. The policy does not create additional rights or require full hearings but ensures timely responses.
  • In the event that the remedy or remedies sought by a student or parent in the grievance are granted at one level, the student or parent shall not be permitted to appeal that issue further
Freedom from Retaliation

The District prohibits unlawful retaliation against students or parents who bring concerns or complaints.

Filing
  • Complaint forms or appeals can be submitted by hand-delivery, electronic communication, including fax and email, or U.S. Mail. Submissions must meet filing deadlines based on receipt or postmark dates.

  • Complaints and appeals under this policy shall be submitted in writing on a form provided by the District.

  • Copies of any documents that support the complaint should be attached to the complaint form. If the student or parent does not have copies of these documents, copies may be presented at the Level One conference. After the Level One conference, no new documents may be submitted by the student or parent unless the student or parent did not know the documents existed before the Level One conference.

    Reminder: Written complaints must be filed within 15 days of the date the student or parent first knew, or with reasonable diligence should have known, of the decision or action giving rise to the complaint or grievance.

  • For more information about complaint forms, please refer to the District’s website: Policies and Links | Rio Grande City Grulla

Scheduling Conferences

The District will schedule conferences at mutually agreeable times. If the student/parent does not attend, the conference may proceed, or the complaint may be dismissed for lack of pursuit.

Response from the District

At Levels One and Two "response" shall mean written communication from the appropriate administrators to the student or parent. Responses may be hand-delivered, sent by electronic communication to the student's or parent's email address of record, or sent by U.S. Mail to the student's or parent's mailing address.

Days

"Days" refers to District business days. Filing day is "day zero," and timelines start the next business day.

Representative

Students or parents may designate a representative through written notice. Short notice to the District (less than three business days) may result in rescheduling. The District may involve legal counsel as needed. There is no requirement that a parent/student must have legal counsel.

Reasons for needing an educational advocate or attorney can vary including, but are not limited to:

  • Navigate discussions with the school
  • Suggest helpful accommodations
  • Ensure the school provides the best possible support for your child

Having this support can make it easier to understand educational terms and policies, as well as ensure that your child’s needs are met, and their rights are protected.

Consolidating Complaints

Complaints from related events must be addressed together. Repeated filings on the same issue are not allowed.

Untimely Filings

All time limits must be followed unless modified by mutual written consent. Late filings may result in dismissal with written notice and appeals on timeliness must be filed within ten District business days at the dismissal level.

Costs Incurred

Each party is responsible for covering their own expenses throughout the complaint process. This includes potential costs for legal representation, which can be significant and should be carefully evaluated before pursuing such an option.

Complaint and Appeal Forms

Forms must be complete and accompanied by supporting documents. New documents are only allowed if their existence was unknown before the Level One conference.

Complaint Form Filing Process

Level One
  • Filing Deadline: File a complaint within 15 days of becoming aware of the issue. Submit it to the lowest-level administrator, typically the campus principal. If only the Superintendent can address the issue, start at Level Two.
  • Process: The administrator investigates and schedules a conference within 10 days of receiving the complaint.
  • Response Timeline: A written decision is provided within 10 days of the conference.
  • Special Cases: If misfiled, the receiving administrator must immediately forward the complaint.

If the student or parent did not receive the relief requested at Level One or if the time for a response has expired, the student or parent may request a conference with the Superintendent or designee to appeal the Level One decision.

Level Two
  • Appeal Deadline: Submit a written appeal within 10 days of the Level One response or its deadline.
  • Process: The Level One administrator forwards the record to the Superintendent or designee. A conference is scheduled within 10 days of the appeal to review Level One issues.
  • Response Timeline: A written decision is provided within 10 days of the conference.
  • Recordings: Recordings of Level One and Two conferences are maintained.

If the student or parent did not receive the relief requested at Level Two or if the time for a response has expired, the student or parent may appeal the decision to the Board.

Level Three
  • Appeal Deadline: File an appeal to the Board within 10 days of the Level Two response or its deadline.
  • Process: The Board reviews the records from Levels One and Two.
  • Evidence: New evidence must be disclosed at least three days before the hearing.

    The presiding officer may set time limits for presentations from both parties.

    Decision Timeline: The Board may issue a decision by the next scheduled meeting. A lack of response upholds the Level Two decision.

  • Recordings: All presentations and discussions are recorded.

For more information:

Example of FNG

Forms Required

Read Reporting Bullying in Texas Schools and review the Bullying Flowchart.

Checklist Steps

Key Takeaways for Understanding the Local District Policy on Student Welfare/Bullying

*Please note this summary should be reviewed in conjunction with the full text of the local policy. The critical points highlighted below are meant to provide a brief outline of what you need to know in the immediate to best advocate for your child.

Bullying Prohibited

The District forbids all forms of bullying, including cyberbullying, and prohibits retaliation against anyone involved in reporting or investigating bullying.

Retaliation Prohibited

Retaliation by students or employees against anyone involved in the complaint process is banned. Examples include threats or unjustified punishment but exclude minor annoyances.

False Claims

Students making intentional false claims about bullying face disciplinary action.

Timely Reporting

Bullying incidents should be reported as soon as possible to facilitate investigation and resolution.

Reporting Procedures

Student Reports
Employee Reports

Staff must report suspected bullying to the principal.

Report Format

Reports can be verbal or written; verbal reports will be documented in writing.

Periodic Monitoring

The Superintendent monitors incident reports to assess trends and campus culture openness.

Notice of Report

Both the victim's and alleged bully’s parents must be notified—the victim's parents within three business days, and the alleged bully's parents within ten business days.

Prohibited Conduct

If the allegations also include harassment or discrimination, the investigation addresses both bullying and prohibited conduct.

Investigation of Report

An investigation must be conducted promptly. Interim measures (Stay-Away Agreement) may be taken, and a written report is produced within ten business days unless more time is needed.

A Stay-Away Agreement is a school-based alternative to a protective order, ensuring victim safety by listing conditions for the alleged bully while on school grounds or at events. Administered during a conference with the bully and their parent/guardian, it applies to bullying, harassment, or violence cases. The agreement may detail the incident, prohibited behaviors, schedule changes, disciplinary actions, and validity dates, requiring signatures from all parties.

Notice to Parents

Parents of all parties involved are notified if bullying is confirmed.

District Actions

Disciplinary Action

Appropriate measures align with the Student Code of Conduct.

Corrective Actions

Could include training programs, enhanced staff monitoring, or education efforts.

Counseling

Counseling is offered to victims, bullies, and witnesses.

Transfers

Refers to policy FDB for transfer rules.

Improper Conduct

If the issue doesn’t qualify as bullying, other actions may be taken per the Student Code of Conduct.

Confidentiality

The District protects the privacy of those involved in the bullying report and investigation, with limited necessary disclosures.

Appeals

Students dissatisfied with the investigation results may appeal through designated procedures. (FNG (Local)).

For more information

Key Takeaways for Understanding the Local District Policy on Students’ Rights, Complaints, and Grievances

*Please note this summary should be reviewed in conjunction with the full text of the local policy. The critical points highlighted below are meant to provide a brief outline of what you need to know in the immediate to best advocate for your child.

Notice to Students and Parents

This policy applies to complaints or grievances involving other students or complaints against teachers and school employees, ensuring fair resolution of concerns.

Guiding Principles

Informal Process

Students and parents should address concerns with the appropriate teacher, principal, or campus administrator as soon as possible for early resolution. Complaints involving a teacher should generally be discussed with the teacher before escalating to the principal. Informal resolutions are encouraged but do not extend deadlines unless agreed upon in writing.

Formal Process
  • If unresolved, complaints can be formally submitted in writing to the principal. Informal resolutions can still be sought even after filing a formal complaint. The policy does not create additional rights or require full hearings but ensures timely responses.
  • In the event that the remedy or remedies sought by a student or parent in the grievance are granted at one level, the student or parent shall not be permitted to appeal that issue further.
Freedom from Retaliation

The District prohibits unlawful retaliation against students or parents who bring concerns or complaints.

Person with Whom to File

Level One grievances shall be filed directly with the principal, assistant principal, or designee of the campus. Receipt of this grievance shall be received within two days.

Level Two and Three grievances shall be filed directly to the office of the Executive Director of Pupil Personnel Services, 8961 Tesoro Drive, Suite 306, San Antonio, Texas 78217 or by email to grievances@neisd.net.

Level Four grievances shall be filed directly to the office of the Superintendent of Schools, 8961 Tesoro Drive, Suite 602, San Antonio, Texas 78217 or by email to grievances@neisd.net.

Filing of Complaint

Complaint forms or appeals can be submitted by hand-delivery, electronic communication (email/fax), or U.S. Mail. Submissions must meet filing deadlines based on receipt or postmark dates.

Complaints and appeals under this policy shall be submitted in writing on a form provided by the District.

Copies of any documents that support the complaint should be attached to the complaint form. If the student or parent does not have copies of these documents, copies may be presented at the Level One conference. After the Level One conference, no new documents may be submitted by the student or parent unless the student or parent did not know the documents existed before the Level One conference.

REMINDER: Written complaints must be filed within 10 days of the date the student or parent first knew, or with reasonable diligence should have known, of the decision or action giving rise to the complaint or grievance.

For more information about complaint forms, please refer to the District’s website: Student Leadership & Well-Being / North East ISD Bully Awareness

Scheduling Conferences

The District will schedule conferences at mutually agreeable times. If the student/parent does not attend, the conference may proceed, or the complaint may be dismissed for lack of pursuit.

Response from the District

The District’s written "response" shall mean written communication from the appropriate administrators to the student or parent. Responses may be hand-delivered, sent by electronic communication to the student's or parent's email address of record, or sent by U.S. Mail to the student's or parent's mailing address.

Days

"Days" refers to District business days. Filing day is "day zero," and timelines start the next business day.

Representative

Students or parents may designate a representative through written notice. Short notice to the District (less than three business days) may result in rescheduling. The District may involve legal counsel as needed. There is no requirement that a parent/student must have legal counsel.

Reasons for needing an educational advocate or attorney can vary including, but are not limited to:

  • Navigate discussions with the school
  • Suggest helpful accommodations
  • Ensure the school provides the best possible support for your child

Having this support can make it easier to understand educational terms and policies, as well as ensure that your child’s needs are met, and their rights are protected.

Consolidating Complaints

Complaints from related events must be addressed together. Repeated filings on the same issue are not allowed.

Untimely Filings

All time limits must be followed unless modified by mutual written consent. Late filings may result in dismissal with written notice and appeals on timeliness must be filed within five District business days at the dismissal level.

Costs Incurred

Each party is responsible for covering their own expenses throughout the complaint process. This includes potential costs for legal representation, which can be significant and should be carefully evaluated before pursuing such an option.

Complaint and Appeal Forms

Forms must be complete and accompanied by supporting documents. New documents are only allowed if their existence was unknown before the Level One conference.

Complaint Form Filing Process

Level One – Campus/Department Level

A student or parent who has a complaint that has not been resolved in an informal conference shall request a Level One conference

  • Filing Deadline: Request a conference within 10 days of when the issue was known or should have been known. Submit a written complaint in the District's format, outlining the issue and relief sought.
  • Process: The principal schedules the conference within 10 days and provides a written decision within 10 days of the meeting. All evidence must be presented at the conference.
  • Documentation: The principal provides copies of all documents used to make the decision.

If the Level One relief is denied or the response time expires, the student or parent may appeal to the District hearing officer by filing a written notice within ten District business days of the Level One response or its deadline.

Level Two – District Hearing Officer
  • Appeal Deadline: File an appeal within 10 days of the Level One decision or its deadline.
  • Process: Submit a written appeal with the Level One complaint, response, and supporting evidence. A director schedules the conference within 10 days and issues a written decision within 10 days.
  • Restrictions: No new complaints or claims for relief. Only documents from Level One may be considered, with limited additional responses allowed.

If Level Two relief is denied or the response time expires, the student or parent may appeal to the Superintendent, who may handle the complaint or appoint a panel. The appeal must be filed within ten District business days of the Level Two response or its deadline.

Level Three
  • Appeal Deadline: File within 10 days of the Level Two decision or its deadline.
  • Process: Submit the complaint request form, prior records, and decisions. The Superintendent schedules a conference within 10 days and issues a written decision within 20 days of the meeting.
  • Restrictions: No new claims or evidence. Only documents from previous levels are reviewed.

If Level Three relief is denied or the response time expires, the student or parent may appeal to the Board by filing a written notice within ten District business days of the Level Three response or its deadline. The Superintendent or designee will notify them of the Board meeting details.

Level Four – Board Level
  • Appeal Deadline: Request a Board meeting within 10 days of the Level Three decision or its deadline.
  • Process: The Board schedules the complaint for a meeting within 30–45 days and establishes time limits for presentations. Decisions are communicated orally or in writing up to the next Board meeting.
  • Restrictions: No new evidence, claims, or complaints

For more information

Example of FNG:

Key Takeaways for Understanding the Local District Policy on Student Welfare/Bullying

*Please note this summary should be reviewed in conjunction with the full text of the local policy. The critical points highlighted below are meant to provide a brief outline of what you need to know in the immediate to best advocate for your child.

Bullying Prohibited

The District forbids all forms of bullying, including cyberbullying, and prohibits retaliation against anyone involved in reporting or investigating bullying.

Retaliation Prohibited

Retaliation by students or employees against anyone involved in the complaint process is banned. Examples include threats or unjustified punishment but exclude minor annoyances.

False Claims

Students making intentional false claims about bullying face disciplinary action.

Timely Reporting

Bullying incidents should be reported as soon as possible to facilitate investigation and resolution.

Reporting Procedures

Student Reports
Employee Reports

Staff must report suspected bullying to the principal.

Report Format

Reports can be verbal or written; verbal reports will be documented in writing.

Periodic Monitoring

The Superintendent monitors incident reports to assess trends and campus culture openness.

Notice of Report

Both the victim's and alleged bully’s parents must be notified—the victim's parents within three business days, and the alleged bully's parents within a reasonable time.

Prohibited Conduct

If the allegations also include harassment or discrimination, the investigation addresses both bullying and prohibited conduct.

Investigation of Report

An investigation must be conducted promptly. Interim measures (Stay-Away Agreement) may be taken, and a written report is produced within ten business days unless more time is needed.

A Stay-Away Agreement is a school-based alternative to a protective order, ensuring victim safety by listing conditions for the alleged bully while on school grounds or at events. Administered during a conference with the bully and their parent/guardian, it applies to bullying, harassment, or violence cases. The agreement may detail the incident, prohibited behaviors, schedule changes, disciplinary actions, and validity dates, requiring signatures from all parties.

Notice to Parents

Parents of all parties involved are notified if bullying is confirmed.

District Actions

Disciplinary Action

Appropriate measures align with the Student Code of Conduct.

Corrective Actions

Could include training programs, enhanced staff monitoring, or education efforts.

Counseling

Counseling is offered to victims, bullies, and witnesses.

Transfers

Refers to policy FDB for transfer rules.

Improper Conduct

If the issue doesn’t qualify as bullying, other actions may be taken per the Student Code of Conduct.

Confidentiality

The District protects the privacy of those involved in the bullying report and investigation, with limited necessary disclosures.

Appeals

Students dissatisfied with the investigation results may appeal through designated procedures. (FNG (Local)).

Superintendent Contact Information

superintendent@nisd.net

For more information

Key Takeaways for Understanding the Local District Policy on Students’ Rights, Complaints, and Grievances

*Please note this summary should be reviewed in conjunction with the full text of the local policy. The critical points highlighted below are meant to provide a brief outline of what you need to know in the immediate to best advocate for your child.

Notice to Students and Parents

This policy applies to complaints or grievances involving other students or complaints against teachers and school employees, ensuring fair resolution of concerns.

Guiding Principles

Informal Process

Students and parents should address concerns with the appropriate teacher, principal, or campus administrator as soon as possible for early resolution. Complaints involving a teacher should generally be discussed with the teacher before escalating to the principal. Informal resolutions are encouraged but do not extend deadlines unless agreed upon in writing.

Formal Process
  • If unresolved, complaints can be formally submitted in writing to the principal. Informal resolutions can still be sought even after filing a formal complaint. The policy does not create additional rights or require full hearings but ensures timely responses.
  • In the event that the remedy or remedies sought by a student or parent in the grievance are granted at one level, the student or parent shall not be permitted to appeal that issue further
Freedom from Retaliation

The District prohibits unlawful retaliation against students or parents who bring concerns or complaints.

Filing

Complaint forms or appeals can be submitted by hand-delivery, electronic communication, including fax and email, or U.S. Mail. Submissions must meet filing deadlines based on receipt or postmark dates.

Complaints and appeals under this policy shall be submitted in writing on a form provided by the District.

Copies of any documents that support the complaint should be attached to the complaint form. If the student or parent does not have copies of these documents, copies may be presented at the Level One conference. After the Level One conference, no new documents may be submitted by the student or parent unless the student or parent did not know the documents existed before the Level One conference.

REMINDER: Written complaints must be filed within 15 days of the date the student or parent first knew, or with reasonable diligence should have known, of the decision or action giving rise to the complaint or grievance.

For more information about complaint forms, please refer to the District’s website: District policies & procedures | Northside Independent School District

Scheduling Conferences

The District will schedule conferences at mutually agreeable times. If the student/parent does not attend, the conference may proceed, or the complaint may be dismissed for lack of pursuit.

Response from the District

At Levels One, Two, and Three, "response" shall mean written communication from the appropriate administrators to the student or parent. Responses may be hand-delivered, sent by electronic communication to the student's or parent's email address of record, or sent by U.S. Mail to the student's or parent's mailing address.

Days

"Days" refers to District business days. Filing day is "day zero," and timelines start the next business day.

Representative

Students or parents may designate a representative through written notice. Short notice to the District (less than three business days) may result in rescheduling. The District may involve legal counsel as needed. There is no requirement that a parent/student must have legal counsel.

Reasons for needing an educational advocate or attorney can vary including, but are not limited to:

  • Navigate discussions with the school
  • Suggest helpful accommodations
  • Ensure the school provides the best possible support for your child

Having this support can make it easier to understand educational terms and policies, as well as ensure that your child’s needs are met, and their rights are protected.

Consolidating Complaints

Complaints from related events must be addressed together. Repeated filings on the same issue are not allowed.

Untimely Filings

All time limits must be followed unless modified by mutual written consent. Late filings may result in dismissal with written notice and appeals on timeliness must be filed within five District business days at the dismissal level.

Costs Incurred

Each party is responsible for covering their own expenses throughout the complaint process. This includes potential costs for legal representation, which can be significant and should be carefully evaluated before pursuing such an option.

Complaint and Appeal Forms

Forms must be complete and accompanied by supporting documents. New documents are only allowed if their existence was unknown before the Level One conference.

Complaint Form Filing Process

Level One – Campus/Department Level
  • Filing Deadline: Within 15 District business days of becoming aware of the issue. File with the lowest-level administrator (usually the principal) who can resolve the problem.
  • Response Timeline: The administrator investigates, holds a conference, and provides a written response within 10 District business days of the conference.
  • If the Superintendent is the only one authorized to address the issue, the process starts at Level Two.

If the Level One relief is denied or the response time expires, the student or parent may appeal to the District hearing officer by filing a written notice within five District business days of the Level One response or its deadline.

Level Two – District Hearing Officer
  • Appeal Deadline: File an appeal within 5 District business days of receiving the Level One response or the response deadline.
  • Process: The Level One record is reviewed, and a conference is scheduled to address Level One issues. Additional relevant information may be presented.
  • Response Timeline: The hearing officer provides a written decision within 10 District business days of the conference.

If Level Two relief is denied or the response time expires, the student or parent may appeal to the Superintendent, who may handle the complaint or appoint a panel. The appeal must be filed within five District business days of the Level Two response or its deadline.

Level Three – Senior Staff Level
  • Appeal Deadline: File within 5 District business days of receiving the Level Two response or the response deadline.
  • Process: The Superintendent or a 3-member panel reviews the Level One and Two records and holds a conference.
  • Response Timeline: A written decision is issued within 10 District business days of the conference.

If Level Three relief is denied or the response time expires, the student or parent may appeal to the Board by filing a written notice within five District business days of the Level Three response or its deadline. The Superintendent or designee will notify them of the Board meeting details.

Level Four – Board Level
  • Appeal Deadline: File within 5 District business days of receiving the Level Three response or the response deadline.
  • Process: The Board reviews the Level Three record and hears the case in a meeting (open or closed as per law). Presentations and rebuttals are allowed.
  • Decision Timeline: The Board may issue a decision during or after the meeting. If no decision is made by the next regularly scheduled meeting, the Level Three decision stands.
Extracurricular Activity Complaints

Extracurricular activities are outside the standard curriculum and include sports, band, dance, cheerleading, and academic clubs. The District ensures fair procedures to resolve complaints related to extracurricular activities.

Procedures
  • Filing Deadline: Complaints must be filed within 15 District business days of becoming aware of the issue.
  • Where to File: Submit complaints to the lowest-level administrator who can address the issue, typically the campus principal.
  • Level One:
    • The administrator investigates and holds a conference within a reasonable time.
    • Response Timeline: A written response is provided within 10 District business days of the conference.
  • Level Two
    • If unresolved, appeal to the Extracurricular Activity Committee within 5 District business days of the Level One response or its deadline.
    • The committee reviews the Level One record and holds a conference.
    • Response Timeline: A written decision is issued within 10 District business days of the conference.
Final Decision

The Extracurricular Activity Committee’s decision is final and cannot be appealed further.

For more information

Example of FNG:

Key Takeaways for Understanding the Local District Policy on Student Welfare/Bullying

*Please note this summary should be reviewed in conjunction with the full text of the local policy. The critical points highlighted below are meant to provide a brief outline of what you need to know in the immediate to best advocate for your child.

Bullying Prohibited

The District forbids all forms of bullying, including cyberbullying, and prohibits retaliation against anyone involved in reporting or investigating bullying.

Retaliation Prohibited

Retaliation by students or employees against anyone involved in the complaint process is banned. Examples include threats or unjustified punishment but exclude minor annoyances.

False Claims

Students making intentional false claims about bullying face disciplinary action.

Timely Reporting

Bullying incidents should be reported as soon as possible to facilitate investigation and resolution.

Reporting Procedures

Student Reports
  • Students may report bullying to staff or anonymously under Superintendent-developed procedures.
  • Anonymous Link to report bullying should be available on the school website: San Antonio ISD
Employee Reports

Staff must report suspected bullying to the principal.

Report Format

Reports can be verbal or written; verbal reports will be documented in writing.

Periodic Monitoring

The Superintendent monitors incident reports to assess trends and campus culture openness.

Notice of Report

Both the victim's and alleged bully’s parents must be notified—the victim's parents within three business days, and the alleged bully's parents within a reasonable time.

Prohibited Conduct

If the allegations also include harassment or discrimination, the investigation addresses both bullying and prohibited conduct.

Investigation of Report

An investigation must be conducted promptly. Interim measures (Stay-Away Agreement) may be taken, and a written report is produced within ten business days unless more time is needed.

A Stay-Away Agreement is a school-based alternative to a protective order, ensuring victim safety by listing conditions for the alleged bully while on school grounds or at events. Administered during a conference with the bully and their parent/guardian, it applies to bullying, harassment, or violence cases. The agreement may detail the incident, prohibited behaviors, schedule changes, disciplinary actions, and validity dates, requiring signatures from all parties.

Notice to Parents

Parents of all parties involved are notified if bullying is confirmed.

District Actions

Disciplinary Action

Appropriate measures align with the Student Code of Conduct.

Corrective Actions

Could include training programs, enhanced staff monitoring, or education efforts.

Counseling

Counseling is offered to victims, bullies, and witnesses.

Transfers

Refers to policy FDB for transfer rules.

Improper Conduct

If the issue doesn’t qualify as bullying, other actions may be taken per the Student Code of Conduct.

Confidentiality

The District protects the privacy of those involved in the bullying report and investigation, with limited necessary disclosures.

Appeals

Students dissatisfied with the investigation results may appeal through designated procedures. (FNG (Local)).

Superintendent Contact Information

514 W. Quincy Ave.
San Antonio, TX 78212

Telephone: 210-554-2200

For more information

Key Takeaways for Understanding the Local District Policy on Students’ Rights, Complaints, and Grievances

*Please note this summary should be reviewed in conjunction with the full text of the local policy. The critical points highlighted below are meant to provide a brief outline of what you need to know in the immediate to best advocate for your child.

Notice to Students and Parents

This policy applies to complaints or grievances involving other students or complaints against teachers and school employees, ensuring fair resolution of concerns.

Guiding Principles

Informal Process

Students and parents should address concerns with the appropriate teacher, principal, or campus administrator as soon as possible for early resolution. Complaints involving a teacher should generally be discussed with the teacher before escalating to the principal. Informal resolutions are encouraged but do not extend deadlines unless agreed upon in writing.

Formal Process
  • If unresolved, complaints can be formally submitted in writing to the principal. Informal resolutions can still be sought even after filing a formal complaint. The policy does not create additional rights or require full hearings but ensures timely responses.
  • In the event that the remedy or remedies sought by a student or parent in the grievance are granted at one level, the student or parent shall not be permitted to appeal that issue further
Freedom from Retaliation

The District prohibits unlawful retaliation against students or parents who bring concerns or complaints.

Filing

Complaint forms or appeals can be submitted by hand-delivery, electronic communication, including fax and email (grievances@saisd.net), or U.S. Mail. Submissions must meet filing deadlines based on receipt or postmark dates.

Complaints and appeals under this policy shall be submitted in writing on a form provided by the District.

Copies of any documents that support the complaint should be attached to the complaint form. If the student or parent does not have copies of these documents, copies may be presented at the Level One conference. After the Level One conference, no new documents may be submitted by the student or parent unless the student or parent did not know the documents existed before the Level One conference.

REMINDER: Written complaints must be filed within 15 days of the date the student or parent first knew, or with reasonable diligence should have known, of the decision or action giving rise to the complaint or grievance.

For more information and to find these complaint forms, please refer to the District’s website: SAISD - Complaint Forms

Scheduling Conferences

The District will schedule conferences at mutually agreeable times. If the student/parent does not attend, the conference may proceed, or the complaint may be dismissed for lack of pursuit.

Response from the District

At Levels One, Two, and Three, "response" shall mean written communication from the appropriate administrators to the student or parent. Responses may be hand-delivered, sent by electronic communication to the student's or parent's email address of record, or sent by U.S. Mail to the student's or parent's mailing address.

Days

"Days" refers to District business days. Filing day is "day zero," and timelines start the next business day.

Representative

Students or parents may designate a representative through written notice. Short notice to the District (less than three business days) may result in rescheduling. The District may involve legal counsel as needed. There is no requirement that a parent/student must have legal counsel.

Reasons for needing an educational advocate or attorney can vary including, but are not limited to:

  • Navigate discussions with the school
  • Suggest helpful accommodations
  • Ensure the school provides the best possible support for your child

Having this support can make it easier to understand educational terms and policies, as well as ensure that your child’s needs are met, and their rights are protected.

Consolidating Complaints

Complaints from related events must be addressed together. Repeated filings on the same issue are not allowed.

Untimely Filings

All time limits must be followed unless modified by mutual written consent. Late filings may result in dismissal with written notice and appeals on timeliness must be filed within five District business days at the dismissal level.

Costs Incurred

Each party is responsible for covering their own expenses throughout the complaint process. This includes potential costs for legal representation, which can be significant and should be carefully evaluated before pursuing such an option.

Complaint and Appeal Forms

Forms must be complete and accompanied by supporting documents. New documents are only allowed if their existence was unknown before the Level One conference.

Complaint Form Filing Process

Level One – Senior Executive Director Level
  • Filing Deadline: Within 15 District business days of becoming aware of the issue. File with the lowest-level administrator (usually a senior executive director) who can resolve the problem.
  • Response Timeline: The administrator investigates, holds a conference within 10 days, and provides a written response within 10 District business days of the conference.
  • If the Superintendent is the only one authorized to address the issue, the process starts at Level Two.

If the Level One relief is denied or the response time expires, the student or parent may appeal to the District hearing officer by filing a written notice within ten District business days of the Level One response or its deadline.

Level Two – Superintendent Level

Filing Deadline: Appeal must be filed in writing within 10 District business days of the Level One response or its deadline.

Process

  • The Superintendent may hear the complaint or assign a designee.
  • The Level One hearing officer forwards the complaint record, which includes all relevant documents from Level One.
  • A conference is scheduled within 15 District business days of filing.
  • Response Timeline: A written decision is issued within 10 District business days of the conference.

Restrictions: No new complaints or claims for relief may be raised. Only Level One documents and directly related information can be considered.

If the student or parent did not receive the relief requested at Level Two or if the time for a response has expired, the student or parent may appeal the decision to the Board.

Level Three – Board Level

Filing Deadline: Appeal must be filed within 10 District business days of the Level Two response or its deadline.

Process

  • The Board hears the complaint based on the Level Two record, which includes all prior documents and decisions.
  • A meeting is scheduled within 30–45 days of the appeal.
  • Presentations by both parties are limited to Level Two issues, with no new evidence or complaints allowed.

Decision Timeline: The Board may decide during or by the next scheduled meeting. Lack of a response upholds the Level Two decision.

For more information

Example of FNG:

Forms Required

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