Skip to main content

How to Use CourtCall

Virtual Court

Learn how to use the video chat platform CourtCall for virtual court hearings.

Some courts use CourtCall as their platform for virtual hearings. This article includes an index of resources explaining how to use CourtCall features like the chat feature, participant controls, and CourtCall technical support so you are prepared for your virtual hearing.

TexasLawHelp is working to provide you with accurate information on virtual court procedures and platforms. To help improve upon the information that is available, please leave any comments or recommendations in this Virtual Court Content Survey.

How do I use CourtCall to schedule and attend my hearing?

Read How to Use CourtCall from CourtCall to learn about scheduling and making your telephonic court appearance.

How do I share my screen on CourtCall?

Read Participant Screenshare to learn how to share your screen in a virtual hearing if you are asked to by the court.

Screenshare is currently only available only using an iOS mobile device or iPadOS device.

How do I adjust my volume or video on CourtCall?

Read Participant Controls to learn where to find and how to use the controls on CourtCall. This includes turning your audio on and off, turning your video on and off, screensharing, opening the chat feature, sharing files, raising your hand, and more.

How do I use chat in CourtCall?

Read about the Chat Feature to learn about using the chat feature during your virtual hearing, if it is enabled. Courts may create group chats between users in the call for you to participate in.

Warning: Only use the chat feature if you are told to by the court. Do not use the chat feature to talk to your lawyer unless directed to by your lawyer. Do not ever use the chat feature to talk to the other party.

I am having trouble using CourtCall. How do I fix it or get help?

First, read about Troubleshooting CourtCall to make sure you are using a compatible browser, you have selected the correct permissions, and more to try to fix the problem on your own.

You can request support if troubleshooting does not resolve the issue or if the issue comes up during your hearing, you can request support. Read Request Live Support to learn about getting help in real-time.

Where can I learn more about CourtCall?

You can visit the CourtCall Support page to watch video walkthroughs, read FAQs, access Live Support Chat, and find contact information for additional support.

Is my court using CourtCall for virtual hearings?

The below courts are currently using CourtCall for virtual hearings:

Cameron County—445th District Court

Dallas County

  • County Court at Law No. 1
  • County Court at Law No. 2
  • County Court at Law No. 3
  • County Court at Law No. 4
  • Justice of the Peace, Precinct 4-1
  • Civil District Courts
    • 193rd District Court
    • 302nd District and Associate Courts
    • 303rd District and Associate Courts
    • 330th District and Associate Courts

Fort Bend County—County Court at Law No. 2

Gregg County

  • County Court at Law No. 2
  • 124th District Court
  • 188th District Court
  • 307th District Court

Harris County—310th District Court

Lubbock County

  • 99th District Court
  • Judge William C. Sowder

Maverick County—365th District Court

Webb County—111th District Court

Willacy County—197th District Court

Related Guides

  • Asking to Appear in Court by Video or Phone

    Virtual Court: Procedure

    You can ask the court to appear by videoconference (like Zoom) or telephone and to allow "unsworn declarations" as evidence.
  • I want to go to divorce court remotely.

    Virtual Court: Procedure

    In a divorce suit, you can ask the court to appear remotely, by videoconference (like Zoom), telephone, or other available electronic means.
  • Related Articles