TexasLawHelp is administered by Texas Legal Services Center, a nonprofit organization that provides legal advice, advocacy, representation, and education to underserved people across Texas.

The website ("texaslawhelp.org" and "docs.texaslawhelp.org") and the guided interviews available there are provided as a free service. By using the service, you acknowledge that you have read and accept the TexasLawHelp disclaimer and that you have read and agree to the terms of use and privacy policy set forth below.

Important disclaimers

• This website does not constitute legal advice. You should consult a lawyer for legal advice.
• We use our best efforts to prepare the forms on this site and to keep them up to date. Law changes or court or local variations may make any forms generated by this site unenforceable.
• This website is offered as-is and completely without warranty, including any implied warranty of fitness. TexasLawHelp and Texas Legal Services Center disclaim all liability for your use of information on this website or your reliance on the forms created by a guided interview.
• You agree to indemnify and hold harmless TexasLawHelp and Texas Legal Services Center for all claims arising out of your use of these guided interviews or the information that they give you.
• TexasLawHelp and Texas Legal Services Center do not offer technical support for the interviews provided on this website.
• Information you enter may not be protected by attorney-client privilege or attorney work product doctrine.
• Do not use this system to conduct unauthorized practice of law. If you do, you may face civil or criminal liability.

How you are allowed to use this website

• You must be over the age of 13 to use this website.
• Commercial use is not allowed.
• You may not re-sell access to our forms or services.
• Excessive use, abuse, or any use that interferes with the use of the system by others is not allowed.

What information we collect from you

• Information that you type in the guided interview, which may include private information such as your name, address, and identification numbers.
• Information sent automatically by your web browser, which includes information about your information service provider, your location, and third-party analytics such as Google Analytics. This information is used to protect the system from unauthorized use, to understand the demographics of the users of our site, and to improve the forms and interviews contained on this site.
• Information from your web browser may be stored in computer logs and reviewed to maintain the security of our system. Anonymous analytics may be stored indefinitely.
• We use cookies to allow you to return to the site and finish an interview that is in progress.

What Information We Share With Others

This section only applies to guided interviews hosted by TexasLawHelp and Texas Legal Services Center. This section does not apply to interviews hosted by third parties, even if such interviews are available through TexasLawHelp.

• If eFiling, we may deliver the contents of your completed forms to the Texas court in which you are filing, as well as any third-parties as necessary to complete the filing.
• We will never sell your data.
• Third-party analytics to improve our website.
• We may use anonymized data that you provide for research purposes in order to understand how to better provide legal services to Texans. Anonymous information may be shared with academic researchers to help with this goal. This information will never include your private, identifying details.

How we protect your information

This section only applies to guided interviews hosted by TexasLawHelp and Texas Legal Services Center. This section does not apply to interviews hosted by third parties, even if such interviews are available through TexasLawHelp.

• All information sent to our servers and sent back to you is encrypted with standard HTTPS SSL encryption to protect it from other users on your network or in between your computer and TexasLawHelp.
• Access to your responses is limited to logged-in and authorized employees of TexasLawHelp, and only when necessary to make improvements to the system or at your request.
• However: If you share a link to your interview, any person with that link may have access to the responses you gave in that interview.
• At any time you may delete your saved answers stored on our servers by accessing your account.
• Remember: All filed court documents become public record and can be viewed by anyone unless you take independent steps to redact or seal the information. Redaction and sealing are not available in every circumstance.

Amendments

TexasLawHelp and Texas Legal Services Center may modify, alter, or update these Terms of Use at any time with or without notice. Please review the link on a regular basis for any such changes.

If you continue to use our website following a change to these Terms of Use, you will be deemed to have accepted the changes.

General

If any term or condition set out in this Terms of Use is held to be invalid, unenforceable or illegal for any reason, the remaining terms and conditions will continue in full force.

These Terms of Use are governed by the laws of the State of Texas.

Please send any questions or comments about this Terms of Use and Privacy Policy to SRLP@tlsc.org.