TexasLawHelp.org is committed to your privacy.
TexasLawHelp.org uses Google Analytics to gather usage data passively. This data is used to report to funders and improve the website for future users.
Google Analytics employs cookies to define user sessions, which allows for the collection of important data about how our users are using the website. If you choose, you can opt out by turning off cookies in the preferences settings in your browser. Learn more about Google Analytics.
TexasLawHelp.org asks users to take a survey about their experience on the site. The survey asks questions about household income and size. These questions help us determine if we’re reaching low-income households.
The survey results are shared with funders and TexasLawHelp.org partners. Information from the survey guides changes made to the website. We share the survey data with funders and project partners in order to report on progress and advocate for users. Survey data is never sold.
Help us improve TexasLawHelp.org — take our survey.
Live Chat is the online customer service software TexasLawHelp.org uses to provide legal help. Live Chat collects information like:
- Device, browser, and Internet Service Provider
- Date and time of your visit
- TexasLawHelp.org webpages visited
When using Live Chat on TexasLawHelp.org, you’ll be asked for contact, household income, demographic, and legal information.
Texas Legal Services Center
TexasLawHelp.org is managed by Texas Legal Services Center — a 501(c)(3) organization. We do not sell, trade, or rent your personal information to others. Texas Legal Services Center staff may use the information:
- Train Live Chat Attorneys, Paralegals, and Law Students
- Evaluate Live Chat
- Report to Funders
- Other Administrative Tasks
We will remove your name, email address, and other information that someone could use to identify you before we use the information.
Texas Legal Services Center does not share information about you unless we are required by law to share.