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Unemployment Fraud Claims


If you are not claiming unemployment benefits and have information that a claim was filed using your identity, report the ID theft claim on TWC’s online portal.

If you suspect that an unauthorized person is stealing your unemployment check and you have not received it, report the situation to the Texas Workforce Commission. This article also provides an overview of steps to take if you’ve fallen victim to identity theft. is not maintaining this article, which was last updated June 23, 2021. 

Where is my unemployment check?

If you have been granted unemployment benefits and have not yet received your check, log in to your Texas Workforce Commission account and confirm the accuracy of your mailing address, email address, and bank account information.  

As job losses from the COVID-19 pandemic rose across Texas, unemployment claims also increased. Unfortunately, many workers fell victim to identity theft, where scammers fraudulently claimed unemployment benefits in the workers’ names. See Combatting Fraud: Protecting Texans in the Era of COVID-19

If you suspect someone else has stolen your unemployment check, visit TWC’s website to Report Fraud and follow the guidelines on What Do I Do If I Suspect A Scammer Is Collecting My Unemployment Checks?

What do I do if I think a scammer is collecting my unemployment checks?

Review the following resources if you believe you suspect potentially fraudulent activity concerning your unemployment account:

Steps to Take If You’ve Fallen Victim To Identity Theft

Steps You Should Take If You’ve Fallen Victim To Identity Theft:

  1. Report the fraud to your employer.
  2. Report the fraud to the Texas Workforce Commission (TWC) by visiting UI Fraud Submission Portal or emailing or leaving a message at TWC Fraud Hotline at 800-252-3642.
  3. Visit UI Fraud Submission Portal and provide identity documentation to TWC.
  4. Notify the local authorities such as police or sheriff’s office and file a criminal report for identity theft. Read the Identity Theft Information Guide from the Texas Department of Safety.
  5. Report fraud to the Texas State Auditor's Office.
  6. Notify your banks and credit card companies and request a fraud alert to be placed on your file. Ensure that you are still able to access your account, but with alerts set up to monitor activity.
  7. Visit to report the fraud to the Federal Trade Commission (FTC) and get help with next important recovery steps. Reporting to the FTC allows you to place a free, one-year fraud alert on your credit, get your free credit reports, and close any fraudulent accounts.
  8. Report the fraud to one of the major credit agencies and request a fraud alert:
  • Equifax:  To request a credit report: (800) 685-1111. To report fraud: (800) 525-6285 or write to P.O. Box 740241, Atlanta, GA 30374-0241 or website:
  • Experian: To request a credit report or report fraud: (888) 397-3742 or write to P.O. Box 9532, Allen, TX 75013 or website:
  • Trans Union:  To request a credit report: (800) 888-4213.  To report fraud: (800) 680-7289; write to P.O. Box 6790, Fullerton, CA 92834; or email:
  1. Request a FREE credit report at and determine if any other accounts were opened without your consent. Remember that you are able to review free credit reports on a weekly basis once you've reported the fraud to the FTC.
  2. Notify the U.S. Passport Agency to prevent anyone from applying for a passport fraudulently in your name.

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