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Internet Access

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Learn how to get help with internet bills.

Internet access is important for communicating, paying bills, and accessing government. Even court hearings now often take place online. Learn how to make internet access more affordable.

Will my internet provider help me stay connected?

You may be able to make alternative payment arrangements. Contact your provider if you want to defer your payments or enter into a payment plan.

I need the internet for work or school but I can't afford it. What should I do? has an easy-to-use tool to help you find low-income internet in your area. You must income-qualify for most offers. 

Also, see below for a list of low-income programs and providers. Many of these services are effectively free when combined with the federal Affordable Connectivity Program.

  • Access (from AT&T) is a low-cost program that starts at five dollars a month.
  • Optimum Advantage offers 30 mbps internet access for $14.99 per month for those who qualify.
  • Connect2Compete (from Cox) offers internet for $9.95 per month to eligible households.
  • Internet Essentials (from Comcast/Xfinity) is a low-income, $9.95 per month internet service. You may also be eligible for other programs that will cover the $9.95 monthly fee. You are not eligible if you have unpaid Comcast/Xfinity bills.
  • LifeLine is a federal program that offers up to a $9.25 credit toward phone or internet service if you qualify. There may be additional discounts available for low-income subscribers, so be sure to ask.
  • PCs for People offers internet as low as $15.00 per month plus an initial $80 payment to purchase a modem. You may need to purchase at least three months upfront to receive this discount. Service is open to anyone under 200% of the federal poverty level or 60% of Area Median Income, as well as anyone who gets public benefits.
  • Spectrum Internet Assist provides low-cost internet to SSI recipients over 65 as well as households that participate in the National School Lunch Program or Community Eligibility Provision meal program. 

You do not need to show low income to participate in the following program(s):

  • FreedomPop offers free internet access. Be aware that data limits apply and can be very limited - especially after the first month. You may be responsible for charges if you go over the data limit. This may be a good option if you are highly disciplined in your data usage.

Affordable Connectivity Program

The Affordable Connectivity Program provides a discount of up to $30 per month toward internet service for eligible households and up to $75 per month for households on qualifying Tribal lands. This is in addition to any federal Lifeline benefits you may receive.

Moreover, some providers provide discounted high-speed internet to program participants. If you combine those discounted programs with the Affordable Connectivity benefit, there may be no out-of-pocket cost for internet access.

You may also be able to get $100 to help you purchase a tablet or computer.

Apply for the program through the Federal Communications Commission.

Free WiFi Internet

View the Texas Free WiFi Map to see if there is free public internet access near you.

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