hide my visit

Dispute Resolution for Injured Employees

How to dispute resolution for injured employees?

Workers' compensation is a state-regulated insurance program that pays your bills for medically-necessary health care and replaces a portion of your lost wages if you have a work-related injury or illness and your employer has workers' compensation insurance under the Texas Workers' Compensation Act.

If a dispute arises about your injury or illness, the first thing you should do is call the insurance carrier and discuss your problem(s) with your adjuster. If you are unable to resolve the dispute, you may request dispute resolution through the Texas Department of Insurance, Division of Workers' Compensation (TDI-DWC), the state agency that regulates the delivery of workers' compensation. You may be required to attend one or more dispute resolution proceedings held at the local TDI-DWC office. The Office of Injured Employee Counsel (OIEC) can help you if you do not have an attorney or other representation to present your side of the dispute.

Read more about Dispute Resolution for Injured Employees at tdi.texas.gov.

Office of Injured Employee Counsel

An Ombudsman is a specially trained OIEC employee who can assist you free of charge if you have a dispute related to your workers' compensation claim. You may ask for help from an Ombudsman if you have not hired an attorney to represent you and you do not have any other type of representation. You may request Ombudsman assistance by calling 1-866-EZE-OIEC (1-866-393-6432).

Read more about Dispute Resolution for Injured Employees at tdi.texas.gov.

What is Dispute Resolution?

There are several steps that may occur in the dispute resolution process in a workers' compensation claim: Benefit Review ConferenceArbitration or Contested Case HearingAppeals Panel and Judicial Review.

Read more about Dispute Resolution for Injured Employees at tdi.texas.gov.

Read more about Dispute Resolution for Injured Employees at tdi.texas.gov.