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Crime Victims' Compensation: Administrative Appeals

Crime Victim Rights

This article provides information on Crime Victims' Compensation administrative appeals and reconsideration. This article is from the website of the Texas Attorney General.

Crime Victims' Compensation: Administrative Appeals Process

If the Crime Victims' Compensation Program makes a decision with which the victim or claimant disagrees, the victim or the claimant has a right under the law to ask that the decision be reconsidered.

You can appeal a decision to deny your application for benefits, or to deny a particular benefit or requested amount of a benefit.

You should follow the instructions on this page and be sure to send in materials within the time limits set for each stage. If you fail to submit information within the time limits, your appeal may be denied on that basis alone. Please take the time to read this page thoroughly. If you have any questions or concerns about your rights, please call us.

There are three steps in the appeal process; they are all governed by statute or administrative rule.

  • The first step, called "reconsideration," is intended to be an informal way of resolving your claim.
  • If you are still dissatisfied with the decision after reconsideration, you may request a "final ruling hearing."  This is a more formal procedure -- one that you may want to talk to an attorney about.
  • Finally, you have the right to appeal our final ruling to district court.

Our appeal process is intended to be fair and just and to ensure that our administrative decisions are based not only on the letter of the law but on the intent of the Crime Victims' Compensation Act.

For documentation purposes, most of our correspondence will be sent by certified mail.


When you receive a letter from us that either denies or reduces your application or benefits, and if you disagree with the decision, your first step is to write a letter to request that your denial be reconsidered. Be sure to explain why you disagree with the decision. You must write us within 30 days of the date of the letter denying your claim or benefit.

We will then write to tell you that you may send us any additional information to support your request for reconsideration within 30 days. A hearing officer will review your claim, as well as any additional written or oral evidence you have sent. If you have information that you want to talk to us about, you may call the appeal reviewer.

The appeal reviewer will take about 30 days to "reconsider" your claim. The appeal reviewer will review all the reports in the file, talk to the victim and/or witnesses, and order any additional investigation. After the appeal reviewer has completed reconsideration, you will receive written notification telling you whether or not your claim has been approved. The appeal reviewer will tell you the reasons for the decision.

This reconsideration decision becomes the final ruling of the Office of the Attorney General within 30 days of the date of the reconsideration decision.

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