If You Have A Complaint with Your Utility Company
Having a problem with your electric or telephone service can be frustrating and time consuming. The Public Utility Commission wants to help you through the complaint process to have the problem corrected as soon as possible. The PUC is your source for help and information about electric and telecommunications services in Texas. The Commission has jurisdiction over all local telephone service providers and investor- owned electric utilities. If you have a question or complaint about your electric or local telecommunications provider, the Public Utility Commission of Texas can help.