Facility Victim Program
Who We Are
The Facility Victim Program offers legal advice and assistance to facility residents and those who receive at-home nursing services on issues of abuse, neglect, exploitation, residents’ rights, and other matters, including but not limited to: Quality of care Medicaid and Medicare benefits Fair Hearing representation on medical necessity, improper discharge and transfer, and reduction or denial of benefits Discharge planning Care planning Legal guardianship issues, advance directives, medical powers of attorney, and durable powers of attorney Eligibility: The Facility Victim Program provides free legal services to persons with low or moderate incomes who reside in a nursing home or assisted living facility, or who receive services from an at-home care provider or community based program. You may contact the Facility Victim Program toll free by calling 1-800-622-2520, ext. 127.