Texas

Facility Victim Program

http://www.tlsc.org

Who We Are

The Facility Victim Program offers legal advice and assistance to facility residents and those who receive at-home nursing services on issues of abuse, neglect, exploitation, residents’ rights, and other matters, including but not limited to: Quality of care Medicaid and Medicare benefits Fair Hearing representation on medical necessity, improper discharge and transfer, and reduction or denial of benefits Discharge planning Care planning Legal guardianship issues, advance directives, medical powers of attorney, and durable powers of attorney Eligibility:  The Facility Victim Program provides free legal services to persons with low or moderate incomes who reside in a nursing home or assisted living facility, or who receive services from an at-home care provider or community based program.  You may contact the Facility Victim Program toll free by calling 1-800-622-2520, ext. 127.  

How to Get Help

You can contact this organization by:

Contact Type
Phone
Phone Number
800-622-2520 ext. 127
Hours
Monday
09:00-05:00
Tuesday
09:00-05:00
Wednesday
09:00-05:00
Thursday
09:00-05:00
Friday
09:00-05:00

Who We Serve

Area(s)
Statewide
Language(s) Spoken
  • Spanish / Español
Income Guidelines

Low or moderate incomes

Is this organization accessible by wheelchair?
YES
Does this organization provide access for the hearing impaired?
YES
Eligibility Restrictions

This program does not serve: Under 18; Prisoner; Homeless

Type of Help

This group provides the following types of services based on your legal needs and its resources:
  • Brief Advice

General Contact Information

Address
Facility Victim Program
815 Brazos St. Suite 1100 (map)
Austin, TX 78701
Phone
512-477-6000
Toll Free
800-622-2520
Fax
512-477-6576
Website
http://www.tlsc.org